SECTION 1: Investigate current practices in relation to resource usage Q1: Outline the role of federal, state and territory legislation in environmental sustainability. Q2: What role does the local...

Running Head: Response to Questions        1
Response to Questions            
RESPONSE TO QUESTIONS
Section 1
1.
1. Managers must work hard and should show their commitment towards the achievement of organisational goals.
2. Manager must be fair, honest and should promote equality to gain trust (Muteswa, 2016).
3. Managers must take responsibility of their actions and must inspire others.
2.
Leading and managing are not same things. Leading refers to the ability of managers to motivate and encourage their team members to perform their tasks and managing means administering the day-to-day things to ensure that everything is in right place as it should be.
3.
1. An effective leader must have a clear vision
2. Must be able to make informed and instant decisions
3. Must be able to communicate effectively
4. Must encourage and motivate others
4.
Norms are definitions of mindsets and productive behaviours agreed upon by the members of a group. It can be considered as collective representation of active group conduct
5.
Managers can produce healthy norms by engaging themselves regularly with their subordinates and by promoting healthy and effective communication channels. They must provide regular feedback to implement healthy norms.
6.
Efficiency means to do the work and the tasks assigned in an optimal manner and make most optimal use of available resources and effectiveness means achieving the goals and doing the right tasks.
7.
Staffing is the process of hiring the most eligible candidates for the positions available in a company (Pahos & Galanaki, 2019). Example: on campus recruitment and third party recruitment.
8.
Controlling is the process of measuring actual performance against the preset goals of the organisation. Example: Mangers reviewing the sales to ensure sales goals are met or not.
9.
Advice to improve leadership abilities:
1. Develop situational awareness
2. Improve communication and listening skills
3. Be an encourager and set self-imposed goals
10.
Laissez-faire leadership is the style of leadership, where the subordinates or followers are provided with total freedom to make the decisions. Leaders in this case rarely participate in the decision-making process and allow their followers to decide the appropriate workplace solutions.
11.
Laissez-faire leadership is the most effective in situations, where the employees are experienced and have sufficient skills and are capable of working on their own. Members of such a group are usually experts of their fields and are capable of accomplishing the goals of the organisation on their own.
12.
Participative leadership is a style of leadership, which encourages all the members of a group to work in sync with each other and makes unanimous decisions (Chan, 2019). All the members of the team are encouraged to come up with their opinions and ideas and then decisions are made with mutual consent.
13.
Descriptive leadership is appropriate to use in situations, when the members of the team working on a project are inexperienced and their skills are not polished yet. Such style of leadership is used mostly for complex tasks so that clear directions can be provided to the employees to meet their goals.
Section 2
1.
Managers must involve team members in goal setting process because this will help to improve employee engagement and employee retention. Moreover, this will help to improve the productivity of employees by encouraging them to align their goals with the goals of the organisation.
2.
Empowerment in simple terms can be defined as the authority individuals to perform certain tasks (Fukuhara, 2016). This helps individuals or teams to be stronger and to be more confident to perform the assigned tasks.
3.
1. Making plans will help to make effective decisions for a
ighter future.
2. Resources can be utilised in the most optimal manner once plans are made.
3. Making plans help to improve the productivity of employees and makes a project a successful
4.
Mission statement is the
ief description of the purpose of existence of a profit making company or a non-profit organisation. It helps to define the functions of an organisation and its target customers or consumers.
5.
Four different types of plans are:
1. Operational Plans
2. Strategic Plans
3. Tactical Plans
4. Contingency Plans
6.
A stakeholder is a person, a group or an organization that has a stake in the business and is directly or indirectly affected by the functions and activities of the business. Stakeholders have vital interest in the activities of a business. Examples of stakeholders are employees, suppliers, owners and customers.
7.
It is important to consider the needs of stakeholders and communicate effectively with them because they can help to improve the operations of the business and assist in optimal resource utilisation, helping in improving the performance of the business.
8.
S…….specific
M…….measurable
A ……..attainable
R…….relevant
T……..time bound
9.
Key performance indicators are indicators of progress towards the achievement of the preset goals.
10.
1. Strategies
2. Processes and procedures
3. Contingency plans
4. Launching and marketing plans
11.
1. Acknowledging the viewpoint of the employees
2. Encouraging them to provide their inputs
3. Listen to the employees and then reflect upon their suggestions
4. Be respectful towards the ideas and opinions of others
5. Engage with the employees on a personal level
12.
A group is a collection of individuals, who coordinate with each other on the basis of their individual efforts while a team is a group of people sharing common goals and purpose.
13.
Innovative practices could be encouraged by guiding and directing the employees through the changes taking place in the business environment and helping them improve their skills and abilities to cope up with the changing technologies. Moreover, employees must be empowered to make decisions.
14.
Diversity in team members helps to develop a holistic view towards the situation as it helps to view the situation from different perspectives. It also
ings innovativeness and creativity to the tasks being performed.
15.
It is a practice of thinking collectively as a group and then making the decisions accordingly. The decisions made are a result of attempt to maintain harmony or conformity and therefore quality of decisions is not good.
16.
1. Encourage the employees to share their opinions
2. Promote alternative viewpoints
3. Reward employees for sharing their ideas and opinions
4. Encourage debate
17.
1. Specific:- the feedback must be provided for a particular task or activity
2. Timely:- should be provided immediately after the task has been done
3. Constructive: - should motivate the employees to improve and should not be in a criticising tone.
18.
1. Emotional ba
iers
2. Lack of interest in the topic
3. Use of jargons
4. External distractions
5. Difference in viewpoints
Section 3
1.
KPIs can be used to measure the performance of the members of the team. KPIs can also be used to track the performance of the employees working at any level (Parmenter, 2019).
2.
1. This helps the employees to be clear about their roles and responsibilities.
2. Helps to develop a feeling of belongingness in the employees.
3. Gives management time to focus on core competencies.
4. Helps to resolve conflicts.
5. Improves efficiency, productivity, and time management.
3.
Delegation plan should clearly state the authorities that have to be assigned to the other members of the team. It should clearly define the way work has to be spread among others.
4.
1. Insecurity
2. Retention of powe
3. Lack of trust
4. Wanting to do things personally
5. Lack of self-confidence in subordinates
5.
1. Develop trust
2. Learn to disseminate powe
3. Be a leade
4. Follow open communication channels
5. Develop long-term relationships
6.
A workplace mentor is a person who focuses on developing long-term relationships based on trust respect while focuses on short-term relationships and follow formal and structured approach.
7.
Yes, managers can motivate employees by developing trustworthy relationships that allows these managers to regulate behaviour of the employees.
8.
· Physiological: Comfortable working environment and a place to drink water and eat food.
· Safety: Proper ventilation and readily available medical assistance.
· Social: Appreciation and work-life balance
· Esteem: Positive feedback and encouragement
· Self-actualization: providing opportunities to succeed and training and development.
9.
1. Providing equal opportunities to all
2. Focusing on unbiased performance management system
3. Promoting transparency and commitment
4. Offer a fair appeals process
10.
Yes, money is an effective motivator as it helps to make people work extra hard and also helps in regulating the behaviour of individuals.
11.
Positive feedback is essential to make the routine and practical work more rewarding.
12.
Extrinsic Rewards: These are tangible rewards being given to the employees. These are monetary rewards such as bonus, award and public recognition
Intrinsic Rewards: These are intangible rewards that come from within the employees such as self-satisfaction.
13.
Example of extrinsic rewards:
1. Salary Hikes
2. Bonus
3. Health Insurance
4. Holiday Packages
14.
According...