Question 3: Product Liability & Other Legal/Ethical Issues (25 points) [ XXXXXXXXXXwords]
According to Business Insider (Bastone, 2019), Google announced in Fe
uary 2019 that Google’s Nest home security alarm system would be receiving an update to enable its virtual assistant technology, Google Assistant, which was something of a surprise to Nest product owners (customers) who were not aware the product contained a microphone on the security device. A Google representative described this omission from the technical specs for the product to Business Insider as an “e
or” (Bastone, XXXXXXXXXXRead the Bastone XXXXXXXXXXarticle cited below and respond to the questions that follow.
· Bastone, N. (2019, Feb. 19). Google says the built-in microphone it never told Nest users about was ‘never supposed to be a secret.’ Retrieved from https:
www.businessinsider.com/nest-microphone-was-never-supposed-to-be-a-secret-2019-2
1) Briefly, is this “e
or” a potential area of product liability for Google? Why or why not?
2) In light of this e
or, does Google have any “ethical duty” to do anything for Nest customers?
3) What options exist for Google to address the e
or with Nest customers now?
Discuss your responses to both customer problems in paragraph format. Support your views with specific references to course materials such as modules and required readings or recommended readings.
Question
3
:
Product
Liability & Other Legal
Ethical
Issues
(25 points) [500
-
750 words]
According to
Business Inside
(Bastone, 2019), Google announced in Fe
uary
2019 that Google’s Nest home security alarm system would be receiving an
update to enable its virtual assistant technology, Google Assistant
,
which
was
something of a surprise to N
est product owners
(customers)
who were not
aware the product contained a microphone on the security device.
A Google
epresentative described this
omission from the technical specs for the product
to
Business Inside
as an “e
or” (Bastone, 2019).
Read
the
Bastone (2019)
article cited below
and respond to the questions
that follow
.
·
Bastone, N. (2019, Feb. 19). Google says the built
-
in microphone it never told
Nest users about was ‘never supposed to be a secret.’ Retrieved from
https:
www.businessinsider.com/nest
-
microphone
-
was
-
neve
-
supposed
-
to
-
e
-
a
-
secret
-
2019
-
2
1)
Briefly, i
s this “e
or” a
potential area of
product liability
for
Google
? Why
or why not?
2)
In light of this e
or, does Google have any “ethical duty” to do
anything for
Nest customers
?
3)
What options exist for Google to address the e
or with Nest
customers
now?
Discuss your responses
to both customer problems
in paragraph format.
Support your views
with
specific references to course materials such as modules and required readings
or
ecommended readings
.
Question 3: Product Liability & Other Legal/Ethical Issues (25 points) [ XXXXXXXXXXwords]
According to Business Insider (Bastone, 2019), Google announced in Fe
uary
2019 that Google’s Nest home security alarm system would be receiving an
update to enable its virtual assistant technology, Google Assistant, which was
something of a surprise to Nest product owners (customers) who were not
aware the product contained a microphone on the security device. A Google
epresentative described this omission from the technical specs for the product
to Business Insider as an “e
or” (Bastone, XXXXXXXXXXRead the Bastone (2019)
article cited below and respond to the questions that follow.
Bastone, N. (2019, Feb. 19). Google says the built-in microphone it never told
Nest users about was ‘never supposed to be a secret.’ Retrieved from
https:
www.businessinsider.com/nest-microphone-was-never-supposed-to-be-
a-secret-2019-2
1) Briefly, is this “e
or” a potential area of product liability for
Google? Why or why not?
2) In light of this e
or, does Google have any “ethical duty” to do
anything for Nest customers?
3) What options exist for Google to address the e
or with Nest
customers now?
Discuss your responses to both customer problems in paragraph format. Support your views
with specific references to course materials such as modules and required readings or
ecommended readings.