Question 1
CompanyX makes cell phones at their manufacturing plant and manages a distributioncenter to deliver phones to retailers. Their recording keeping is limited to ahand written ledger which although outdated as a system is reliable. Thechallenge is they are unable to effectively manage their supply chain. Below isa diagram that depicts the factory production output. Capacity is in units perhour.
a)Identify the constraints and bottlenecks. What is thedistinction between the two?
b)Calculate throughput time and advisemanagement how this time can be improved via a process of ongoing processimprovement.
c)Why is it important to have relative andnot absolute performance benchmarks?
d)What are three indicators operationsmanagers should measure to ensure that Company X is meeting their targets? WhatKPI’s can be used to effectively manage the supply chain of Company X?
(20 Marks)
No more than 3 paragraphs (8 lines perparagraph for Qu 2 an Qu 3)
Question 2
Marketing argues that an increasein sales will have the largest positive impact on contribution. Do you agree?What approaches can a company utilize to become sustainable over time? The useof examples is encouraged.
(10 Marks)
Question 3
Discusswith the use of examples operations management issues and competitive strategiesa firm can use as it moves through its product life cycle. In an aggressivecompetitive environment, what strategy should a firm typically adopt and why?
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