Ops and Project Management—Spring 2023 A large corporate client on the brink of failure has hired a...

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Ops and Project Management—Spring 2023 A large corporate client on the brink of failure has hired a consultant (you) to solve their problem. You are tasked with organizing a plan to solve your client’s issue and “present” your plan to their Board of Directors. You must organize a plan to keep your client in business by following The Project Scope Checklist located in the textbook in Section 4.1— Defining the Project Scope. You must identify the following in your project: • Your corporate client (Name of the company that’s hired you. I.e. Sears) • Your client’s issue (Example: declining sales due to too many competitors offering the similar product) • How you plan on solving the problem using the six steps on the Project Scope Checklist: 1) Project Objective, 2) Deliverables, 3) Milestones, 4) Technical Requirements, 5) Limits and Exclusions, and 6) Reviews with Customer. Your “presentation” to the Board must be in following format: • 5 page paper, minimum. Times New Roman, 12-pt font, 1-inch margins; no funny business with the formatting. • Feel free to include charts, visuals, etc. However, make sure a majority of the paper is pure writing. Do not give me 4 pages worth of charts and graphs and 1 page of writing. • Write in full sentences. Do not use fragments, bullet points, lists, etc. ➢ Your paper must be submitted via Blackboard by the EOD Sunday March 5th, 2023. ➢ You can select a company that is current in risk of failing (i.e. JCPenney) or one that’s already failed (i.e. Blockbuster). If you are choosing one that’s already been dissolved, please pretend that they are still open and you are trying to prevent their failure. ➢ Clearly explain what the company’s issue is that’s bringing them close to failure. ➢ Clearly explain what your plan wishes to accomplish. ➢ Clearly describe the risks involved if your plan fails.

Jose · Accepted Answer

Sears
Department store company
MGMT 5335 
Team Project Report Outline
Student Name
Code
Sears
Introduction
Sears Holdings Corporation, once a retail behemoth and household name, encountered a slew of obstacles and problems that led to its downfall. It's worth noting that the situation may have changed since then. The company was performed well initially gradually due to competition another issues, the company failed to attract the customers. Sears' sales and revenue have declined significantly over the years, owing mostly to rising competition from e-commerce behemoths like Amazon and other brick-and-mortar retailers. Sears failed to adapt to the shifting retail landscape as consumers turned to internet shopping. It is the right time to create an effective plan for managing the issues faced by the company. This is a plan that I have created to save this company. We need to address the lack of an online presence, poor management, financial issues, and ineffective business model.
Project Objective
Solving Sears' or any other struggling company's difficulties requires a planned and diversified strategy. While the specifics of a solution may differ depending on the present situation and the state of the firm. The company was failed to understand the competition and failed to understand the actual requirement of the customers.
Sears fell behind in terms of innovation and technology and marketing investment. It fell behind in terms of growing consumer expectations and trends, such as personalised shopping experiences, omni-channel commerce, and digital marketing techniques (Dalton et al 2022). Many customers were dissatisfied with Sears because of concerns such as poor customer service, out-of-date locations, inventory issues, and difficulty obtaining refunds or exchanges. This bad experience undermined client loyalty and contributed to a drop in revenue.
Sears had a big physical store portfolio, and sustaining these large, ageing shop sites became increasingly expensive. To cut expenses, the corporation had to close many outlets, but this also reduced its market presence and customer reach.
Source : https://www.bavgroup.com/brands-culture/digital-still-needs-physical
While analysing the the facts we can understand that the company Amazon understand the needs of the customers and they changed their strategy, but in the case of Sears they failed to do the same.
Deliverables
The company must understand the market and based on that they must make changes in the existing practices and policies. The company must give more importance to the online practices.

Ops and Project Management—Spring 2023 A large corporate client on the brink of failure has hired a consultant (you) to solve their problem. You are tasked with organizing a plan to solve your...

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