Managers understand that control is necessary to monitor performance and progress, to measure performance and progress against goals and objectives, and to take any needed action to co
ect or improve processes and procedures. Control can include monitoring activities of employees, evaluating employee performance, improving the decision-making process, reducing costs, evaluating how customers see the company, and how the company can create more value. Control is strategic, tactical, and operational – from senior management, middle managers, and front-line managers.
There are six areas of control, as outlined in your textbook on pages 553 – 555. These areas are:
1. Physical area that includes tangible property such as buildings and equipment
2. Human Resources area or any testing, training, measuring, or monitoring of employees
3. Information area that includes forecasts, public relations, and competition analyses
4. Financial area or budgets, statements of cash flow, payroll, accounts payable and receivable
5. Structural area or how the company is a
anged – either bureaucratic (formal) or decentralized (informal)
6. Cultural area or those sets of values and beliefs the company exhibits
For your main post in this discussion, select one of the six areas of control listed above.Â
· Discuss two keys to successful control in the area you selected.Â
· Discuss two possible limitations or ba
iers to control in the area you selected.