ACC 4230
Spring 2023
Internal Control Project
The purpose of this project is to develop a better understanding of internal control through considering a scenario based on an actual case of misappropriation of assets. Answer all of the requirements below based on the following facts of the case. Be sure to properly cite any sources you use in completing the requirements.
Surprising Returns at All-American Grocery Markets
Bill Smith worked as a clerk at the customer service counter of an All-American Grocery Markets (AAGM) store in subu
an Chicago, Illinois. AAGM is a major chain of grocery stores with over 2,500 locations across the US and has been a publicly-held company for 75 years. In November 2021, Bill was working long hours processing returns of goods from AAGM customers. However, in addition to actual customer return transactions, Bill was also crediting a number of fictitious transactions to several of his own credit cards. In a two-week period during that month, Bill processed 50 phony transactions which totaled $890,000, and spent a significant amount of the stolen funds on luxury purchases including several expensive new vehicles. When the fraud was finally discovered by AAGM in early January 2022, store personnel blamed the occu
ence of this fraud on a key reviewer of return transactions being off-work due to an illness during those two weeks of November XXXXXXXXXXDuring its fiscal year ended December 31, 2021, AAGM’s total sales revenue and net income were $129,400 million and $2,550 million, respectively.
Required:
1) How would a retail grocery store like AAGM differ from other types of companies (e.g., manufacturers, wholesalers, etc.) in handling sales returns?
2) Would the fraud described above indicate a material weakness in ICFR for AAGM? Why or why not?
3) Assume that AAGM wants to implement a new system for handling in-store customer returns and that you are a consultant who has been engaged by the audit committee of AAGM to do so. In a
ief memo addressed to the chair of AAGM’s audit committee, describe the internal control policies and procedures that AAGM should put in place to help ensure that this type of fraud does not happen again.
Note: Your work for all of the requirements above should be contained in one, double-spaced MS Word document which you will upload to Pilot’s Dropbox. This project is due by 5:00 pm on Thursday, April 20. Your work will be graded based on the quality of your content, as well as the clarity and form of your writing. Be sure to use proper grammar and spelling. The word count for the entire assignment should be approximately 1,200 words. Failure to submit the project when due will result in substantial point reductions as a penalty for late submission. Also, the case submitted must be each student’s own work, collaboration among students in completing this case is not permitted.