Insert Title
MKTCB/574 v1
Strategic Marketing Plan
MKTCB/574 v1
Page 2 of 2
Strategic Marketing Plan
Part A: Environmental Analysis and SWOT Analysis
(Due in Competency 1 Assessment)
Company Description
Describe the company you are designing the plan for. Include:
· Mission Statement
· Vision Statement
· Product line description
· Company information, such as the size of the company
Environmental Analysis
Analyze the forces that affect the company and marketing efforts.
Competitive Forces
Analyze the company’s key competitors. You may choose to use a BCG Matrix or attribute checklist to compare your company against its competitors. Describe any strategic moves the competition has recently made. Estimate your market share. Identify key competitive advantages against your competitors.
Economic Forces
Analyze the economic environment in the areas affecting your business. Consider differences within your industry and the economic impact on suppliers.
Political Forces
Analyze relevant political forces. Examples may include an election year or a law to drastically reduce or eliminate plastic waste in your county.
Legal, Regulatory, and Ethical Issues
Analyze the legal, regulatory, and ethical issues that may affect your business. Considerations may include local laws such as a ban on the use of plastic bags, the ability to post billboards, or a possible increased regulation on direct mail.
Technological Forces
Analyze whether your company will be affected by emerging technologies or trends in hardware and software industries
Social Forces
Analyze social trends and how they may affect your business. Considerations may include if your business will be affected by demographic trends, a growing dependence on computers, or whether interest in your product might be affected by growing preferences in the way things are done or changing social values.
Cu
ent Target Markets
Define the company’s cu
ent target markets. Describe the demographic, geographic, psychographic, and product usage of these targets.
Review Cu
ent Marketing
Review the company’s cu
ent marketing tactics. Consider how people find out about the product, how they get information about the product or service, what might be involved in the buying process, and what money is available for marketing. If your company is a start-up, describe your competitors’ cu
ent marketing.
SWOT Analysis
Assess your company’s strengths, weaknesses, threats, opportunities, and then evaluate how to address these in your marketing plan.
Strengths
Assess your company’s competitive advantage. Consider core competencies, assets, location, practices, etc. that are distinct in the way the organization meets the needs of its customers.
Weaknesses
Assess what limits the company may have in its cu
ent marketing strategy. Consider if there is a company weakness that needs to be addressed through Public Relations or Marketing.
Opportunities
Assess the opportunities you see based on trends or environmental conditions.
Threats
Assess the threats or limitations that may interfere with the company’s ability to meet its objectives or interfere with marketing plans.
Strengths to Opportunities & Converting Weaknesses and Threats
Convert weaknesses and threats to strengths, then strengths to opportunities in the marketing plan. Consider the implications for addressing supplier relationships, implementing new technologies, or changing the product line or addressing new markets.
Marketing Objectives
Establish marketing objectives based on the results from the SWOT analysis. Marketing objectives must align with corporate objectives, modified by the company’s resources. Objectives should include a date for the completion of the objective and the way in which success will be measured. For example: The company will expand its marketing efforts to include a new market segment of 21- to 29-year-olds. This will entail the development of a customized product by June 2020 that will address the specific psychographic and technological needs of this age group. This strategy is expected to attain a 20% growth in overall sales by January 2020. Customer loyalty (willingness to recommend the product) will increase by 30%.
Part B: Marketing Data Analysis
(Due in Competency 2 Assessment)
Internal Data
Evaluate internal sources of information available to you inside the organization and what information you will receive from each source. Identify 3-6 sources of internal data. Insert or remove rows as needed.
Source
What it Measures
Data
Potential Usage
Example: Sales data
Monthly sales by specific product
Average sales that month in US dollars for each of 10 products. Data can be segmented by business and consumer markets.
Can be used for trend analysis, projections, and to measure effectiveness of promotions.
Secondary Data
Evaluate secondary data sources and the specific information you need from each source. Insert or remove rows as needed.
Source
What it Measures
Data
Potential Usage
Example: retail store analytics
Dollar value of sales by quarter by major product categories
Total sales of major players
Market Share Analysis
Seasonal patterns
Primary Data
Evaluate primary data needs to create and evaluate the marketing plan. Insert or remove rows as needed.
Source
What it Measures
Data
Potential Usage
Example: Focus group
Product usage, motives, identify group level satisfaction, decision process, etc.
Qualitative
Identify different reactions of market segments to product. Identify marketing opportunities, product/service flaws and opportunities
Customer Relationship Management
Establish customer touchpoints and develop appropriate CRM events for customer acquisition, retention, and profitability. Insert or remove rows as needed.
CRM Touchpoint
Purpose & CRM Objective
Data
Potential Data Usage
Example: Customer profile information on website
Starts the account for visitors: name, geography, email address (Customer acquisition)
Presale: geographic location; customer id, source of reference
Email address
Post sales: address, product purchased, quantity, price.
Track new and returning customer counts, total period purchases by customer ID, geographic sales data. Can be used for loyalty rewards, retention, and targeted marketing.
Part C: Market Strategy, Marketing Channels, Implementation, and Monitoring
(Due in Competency 3 Assessment)
New Target Markets
Determine any new markets for your strategy and describe how you will provide value to each target market.
Marketing Mix for New Target Markets
Determine adaptions for each new target market.
· Products
· Price
· Distribution
· Traditional Promotion
· Online Promotion
Marketing Implementation
Create the implementation for your marketing plan. Describe how you will organize and implement the plan, such as whether it will be organized by market, geography, and who is responsible for marketing decisions.
Marketing Communication Channels
Evaluate the marketing communication channels you will use to reach selected audiences. Include Internet and traditional communication channels to convey key messages. Describe the advantages and disadvantages of each channel you select. Insert or remove rows as needed.
Channel
Target Market
Advantages
Disadvantages
Example: Direct mail
Middle class residential
Can include coupons
Expense and low return rate for given product
Strategic Actions
Develop specific activities required to implement the marketing plan. Identify the person or role who will be responsible for each action, when it will be complete, and what standard or metric indicate that the activity is complete. Insert or remove rows as needed.
Action
Date for Completion
Person/Role Responsible
Standard/Metric
Example: Design flyer for direct mail campaign
1/1/2021
J. Smith, graphic designe
Approval by senior marketing team and legal
Monitoring
Develop the measurement to identify how you know you have been successful for each strategic action. Specify the measures to track performance against goals. Identify standard reports from your online and traditional marketing efforts. Insert or remove rows as needed.
Action
Target
Person Responsible
Inter-measurement
Example: Direct mail flye
1100 new inquiries
Western regional manage
500 new inquiries first month of campaign
Copyright 2020 by University of Phoenix. All rights reserved.
Copyright 2020 by University of Phoenix. All rights reserved.
MKTCB/574 Competency 1 Assessment and Ru
ic
Course Title: Marketing: Social, Mobile, and Analytics
Competency Assessment Title: Strategic Marketing Plan: Part A
Total Number of Points: 100
Assignment Directions:
Download the Strategic Marketing Plan worksheet and complete Part A.
https:
portal.phoenix.edu/api/contentservices
est/contentresolve
02-DOCUMENT-5e4e8c18dd7db1303bc492bc
MKTCB/574 Competency 1 Ru
ic Page 2 of 3
Competency Assessment Ru
ic
Assignment/ Performance Criteria Mastery
100%
Meets Expectations
85%
Not Met
0%
1. Company Description
(weight 5%)
Description for each element was
thorough, complete, and detailed.
Description for each element was
mostly complete and detailed.
Description for each element was
somewhat complete and detailed
or no attempt to provide a
company description was made.
2. Environmental Analysis
(weight 25%)
Environmental analysis was complete
and included thorough, creative, and
innovative analysis of all relevant
elements for the selected
company and fully reflects critical
esearch of both the company and
industry.
Environmental
analysis was mostly complete and
included thorough analysis of
most elements for the selected
company and mostly reflects critical
esearch of both the company and
industry.
Environmental analysis was
somewhat complete, included
na
ow analysis of some elements
for the selected company, and
somewhat reflects critical research
of both the company and industry
or no attempt at an environmental
analysis was made.
3. Cu
ent Target Markets
(weight 10%)
Cu
ent target
markets were thoroughly and
creatively defined and descriptions of
the demographic, geographic,
psychographic, and product usage of
these targets were thorough and
insightful.
Cu
ent target
markets were thoroughly defined
and descriptions of the demographic,
geographic, psychographic, and
product usage of these
targets were thorough.
Cu
ent target markets were
na
owly defined and descriptions
of the demographic, geographic,
psychographic, and product usage
of these targets were minimal or
no attempt to define cu
ent target
markets, describe the
demographic, geographic,
psychographic, and product usage
of these targets was made.
4. Review Cu
ent Marketing
(weight 15%)
Review of cu
ent marketing was
thorough and insightful. The summary
of how product information is obtained,
the buying process, and assumptions