HSE 320 Final Project Guidelines and Ru
HSE 320 Final Project Guidelines and Ru
The final project for this course is the creation of an Organizational Change Project Proposal in the form of a written report, PowerPoint using speaker notes, or
Prezi or voice recording with a transcript.
It is important to be aware of how an organization functions internally as well as its role in the community and in relationship with other community
organizations. A primary responsibility of leaders in human service agencies is to set appropriate goals and initiatives based on a community needs assessment. It
is the goals and initiatives set forth in a strategic plan that address challenges that frequently arise around personnel, funding, and budget limitations.
Additionally, having an acute awareness of the areas where organizational systems and associated laws and rules are in direct conflict with professional ethics is
critical to providing quality, ethical, and appropriate services.
In this course, you will model the role of a program manager at a small nonprofit human services agency. You will demonstrate your ability to craft a proposal
that will influence the organization’s programmatic services, culture, workforce structure, and funding while maintaining legal and ethical standards for human
The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final
submissions. These milestones will be submitted in Modules Two, Three, and Five. The final submission is due in Module Seven.
In this assignment, you will demonstrate your mastery of the following course outcomes:
Illustrate decision making consistent with legal and ethical standards for human services professionals that address needs created by gaps in budgeting
Recommend adjustments to human services programs that inform improvements to service delivery
Evaluate principles of organizational behavior and personnel management for their influence on the culture of the work environment in human service
Explain the ability of strategic planning to address cu
ent trends in human services for meeting the needs of individuals, families, and the community
You have just been promoted to program manager in a small nonprofit human services agency. The director of the agency has tasked you with creating a proposal,
aligned with the agency’s new strategic plan, that addresses growing concerns about the culture of the organization, most recently described as “toxic.” During the
past year, 10 employees have left due to problems in getting along with coworkers, poor job satisfaction, and the conclusion of grant funding. Please select one of
the following sample strategic plans for use in your final project. You will use this selected strategic plan to inform your own supporting proposal for the agency.
Below you can review the mission and value statements of several organizations:
American Red Cross
Virginia Department of Social Services
Catholic Medical Center
Below are full strategic plans for several organizations:
American Red Cross
Virginia Department of Social Services
Catholic Medical Cente
Your previous position within the organization has provided you with the opportunity to experience the gaps and inadequacies of the cu
structure. As a result, you are prepared to present a proposal to guide the agency’s efforts to recruit and retain an outstanding workforce and acquire adequate
funding to sustain the necessary programmatic growth needed to improve service delivery. You are expected to present your ideas to the director in preparation
for the board of directors’ meeting.
Prepare your Organizational Change Project Proposal in the format best designed to articulate your recommendations: written report, PowerPoint using speaker
notes, or Prezi or video recording with a transcript.
The following critical elements represent the outline of the proposal you are tasked with creating. Your proposal will have three parts: I. Introduction, II.
Workforce Structure, III. Budget and Funding, and IV. Conclusion.
Specifically the following critical elements must be addressed:
I. Introduction to the Proposal
a) Describe the agency in terms of the cu
ent workforce structure, budget, and funding. How do they impact the culture of the agency? Consider
how the agency’s culture impacts the programs offered by the agency.
) Justify the implementation of the proposal using the above description of the workforce structure, budget, and funding’s impact on the
agency’s culture. Consider the proposal’s potential impact on the programs offered by the agency.
c) Describe how the agency’s mission was considered when creating the proposal. What is the relationship between the agency’s mission and the
community? Consider how the cu
ent state of the agency might impact its mission if concerns are not addressed.
d) Describe how cu
ent trends in human service delivery influenced the creation of proposal. How might this influence impact costs and the
quality of services? Consider how impacting costs and quality of service could affect the community.
e) Identify how the proposal will alter the state of the agency. What are the key ideas in the proposal that will positively impact programmatic
service delivery now and in the future? You might also consider the historical and cu
ent trends in human services delivery.
II. Workforce Structure: Provide information regarding personnel. Include the structure, culture, retention, recruitment, and cu
ent trends in the field of
a) Explain how the agency’s workforce structure and culture were considered when creating the proposal. Consider relationships between the
agency’s workforce culture and its ability to provide comprehensive service delivery.
) Recommend changes to personnel that address retention and program delivery. What are some options for helping personnel become more
valuable to the agency and the community served? Consider illustrating how the retention of personnel might alter the cu
ent state of the
agency and the quality of service delivery.
c) Recommend changes to personnel that address recruitment and program delivery. What are some ideas for hiring new personnel who would be
valuable to the agency and the community served? You might also consider how the recruitment of additional personnel might alter the cu
state of the agency and the quality of service delivery.
d) Evaluate how the proposal aligns with cu
ent trends in human services. Provide details showing how human resources might be maximized to
est meet the needs of the community. Consider addressing how cu
ent models might positively impact the agency’s culture.
III. Budget and Funding: Provide information regarding how budget and funding impact the delivery and quality of programs and grant funding.
a) Based on the relationship between the agency’s budget and the delivery of services, explain the need for maintaining a budget based on ethical
standards in human services. Provide examples of ethical decisions that will improve the agency’s service to the community. Consider including
elevant standards in human services to support claims.
) Describe how decisions regarding personnel changes and the agency’s budget influence the quality of program services. You might also think
about which ethical standards in human services address this influence.
c) Analyze the relationships between grant funding and the delivery of services. How does grant funding help address gaps in agency budgets?
Consider the laws and regulations in relation to grant compliance.
d) Describe how the proposal may impact future funding sources. You might also think about historical and cu
ent trends in human services
programming, workforce structures, and funding.
IV. Conclusion of the Proposal
a) Summarize how the proposal may positively impact future program service delivery at the agency. What parts of the proposal influence the
culture and future programs at the agency? Consider using relevant ethical standards in human services to support your claims.
) Summarize how the proposal aligns with cu
ent trends in human service delivery and the benefits to the community. Consider justifying claims
using real-world examples.
Milestone One: Draft of Introduction and Bibliography
In Module Two, you will submit a draft of Section I (Introduction) using the sample strategic plan that you have selected. This draft should be as detailed as
possible to allow the instructor to provide significant feedback. If your selected strategic plan does not include all of the information listed in the critical elements
for this milestone, you may add your own relevant and appropriate facts that would align with the strategic plan and support the final project. In addition, submit
a bibliography identifying sources you plan on using for your final project. Choose at least two to three academic sources.
If you have selected to submit your introduction in the written report format, it should be no more than one to two pages in length. If you have selected to
submit your introduction in the PowerPoint format, it should be no more than three slides with at least two paragraphs of speaker notes per slide. If you have
selected to submit your introduction in Prezi or video format, it should be no more than two minutes. This milestone is graded with the Milestone One Ru
Milestone Two: Draft of Workforce Structure
In Module Three, you will submit a draft of Section II (Workforce Structure) using the sample strategic plan that you have selected. This draft should be as
detailed as possible in order to allow the instructor to provide significant feedback. The draft should also incorporate the research you have performed up to this
point and the workforce structure description as provided in Milestone One. If your selected strategic plan does not include all of the information listed in the
critical elements for this milestone, you may add your own relevant and appropriate facts that would align with the strategic plan and support the final project.
If you have selected to submit Milestone Two in the written report format, it should be two to three pages. If you have selected to submit Milestone Two in the
PowerPoint format, it should be four to six slides with speaker notes. If you have selected to submit Milestone Two in the Prezi or video format, it should be no
more than four to six minutes. This milestone is graded with the Milestone Two Ru
Milestone Three: Draft of