How the Coronavirus Pandemic will affect the Hotel Industry. Background In BUMKT2601, you have learned about redesigning processes in services industries. Currently, many newspaper and Internet...

Running head: Corona Virus and the Hotel Industry     1
Running head: Corona Virus and the Hotel Industry    18
CORONA VIRUS PANDEMIC
AND
THE HOTEL INDUSTRY
Table of Contents
Introduction    3
Background    4
Coronavirus or Covid19    5
Effect on the demography of the world    6
Effect on economy    7
Effect on social life    8
Effect on Politics    9
Effects on scientific advancements    9
Assessment of the five dimensions of service quality    10
Observing the Factors    11
Hard and soft measures to be used to measure service quality    12
Fishbone analysis of the redesigned processes    14
Improving service reliability without becoming uneconomical    14
Conclusion    15
References    16
Introduction
The Coronavirus or Covid19 pandemic has held the world to virtually a standstill. It is as dangerous and risky to the businesses and different sectors of industries which normally saw huge profit margins around the year. The pandemic has taken a toll on the political insights and citizen stake holding policies of most of the countries, and most of the countries of the world have put a complete lockdown in force or have enforced a limited time curfew on every non-essential services or industries. 
The leisure industry is one of the worst hit industries in this time of pandemic. Hotels, resorts, private retreats, and restaurants have been closed down almost throughout the world and this time is seeing one of the biggest and worst losses in the history of the industry itself in this age of globalization. The Coronavirus or the Covid19 pandemic has affected the world since the beginning of 2020 and has got into dangerous magnitudes since March, 2020. More than 180 countries have been badly affected by the plunders of this ai
orne virus, sourced out from Wuhan, China, and they have been forced to close down everything, keeping the health of the general public and societal hygiene in mind. There is still no vaccine or specified medicine for the Covid19 disease, and that has made the virus all the more dangerous and killer.
As the virus continues to take lives in thousands daily throughout the world, and the pharmaceutical companies and scientists struggling to find a measure, the world is finally learning to live with the deadly virus slowly and steadily. The governments of many countries are now loosening up the lockdown and curfew norms, people are coming out of their boredom which never seemed and are trying to find some solace in the leisure industries. In this crucial time period, the hotels and resorts must take proper care of guest safety and hygiene and adjust themselves in response to the Coronavirus or Covid19 pandemic. 
Background
    The global epidemic of the Covid19 caused by the Coronavirus is wreaking havoc in the contemporary times. The whole world is trying to contain its spread through various measures and policies, but to no end. Coronavirus continues to prove fatal to a multitude of global population. In approximately 15 days, Covid19 is capable of causing death to an otherwise healthy individual. Like most other industrial sectors, the leisure industry is also facing the wrath of the virus and its global exploits. The leisure industry is going through one of its worst times now, with heavy losses being dealt with. It is a great question now that if the leisure industry will be able to stand up on its feet after this global pandemic.
    The main points to be touched by this analytical essay will be to make a sense of the exploits of the Coronavirus or Covid19 and fathom its magnitude in various sectors of the industrial world. It will be checked how the leisure industry, hotels and resorts can adapt to this pandemic and redesign themselves. The disease will be understood in the matter of leisure industry as a disaster, and how the hotels and resorts can keep their customers and guests safe from the exploits of the disease. The possible ways of defense against the disease in scientific terms will be explored and assessed. At the beginning of the essay, the disease and its sense as a disaster will be generally introduced. There will be an incorporation of the general statistics of the human casualties of Covid19. The number of the rate of spread of the virus in the active case victims in the global context will also be dealt with in terms of whether the leisure industry should follow the lockdown or quarantine norms or not. The leisure industry’s jurisdictional responsibilities will be pointed out and its involvement in the disaster response and recovery effort will be scrutinized.
    In this essay, the Four Seasons Group of Hotels and Resorts will be taken into account as an exemplar, and it will be adjudged that how the premier group in the leisure industry is dealing with the Coronavirus pandemic in recent times and working with it to serve the guests. The ways in which the group is changing its tactics and redesigning its processes will also be analyzed. All the movements towards adaptability with the virus will be taken into account in accordance to how the Four Seasons Group made their way to the top in the leisure industry. It will also be analyzed that if in any way, the redesigned processes to fight against the Coronavirus pandemic is going to affect the reputation of the well-known group.
The five dimensions of the Service Quality will be assessed from the viewpoint of the customers, and it will be predicted what hard or soft measures the Four Seasons Group is going to take to check on their service quality. What tools, like Fishbone or Pareto will be suitable to analysis the service problem of new and redesigned processes will also be analyzed. The final issue dealt with in this analytical essay will be to assess and find ways in which the Four Seasons group will improve service reliability without becoming uneconomical, that is, without losing out on the margin of its own profit. 
Coronavirus or Covid19
    Corona virus persisting as the conglomeration relating to the viruses have led to a global out
eak. This have disrupted the functional attributes of the economy, which in turn have ousted the operations relating to each and every single sphere. As opined by Ozili & Arun (2020) the variegated aspects have bolted the multitude of different spheres of work, as well as livelihood globally. Having its inception in China it had ousted in an inscrutable manner that is contributing to the death toll, with each passing day the toll is found to amplify in an unabated manner. This has automated the number of cases by a huge scale, and affects the health adversely.
The people having embedded some kind of health issues are bound to get subjected to the extreme, by Corona virus. It is increasing at alarming rate; though potential cure measures are being mandated in order to tackle the disease. However, the diagnosis appears to be enigmatic with respect to the characteristic facets of this disease, and operates like any other disease which might have similar symptoms. Thus, it becomes difficult to decipher it, though the situational discomfort can be discarded by following the guidelines provided by the World Health organization, who have strived to provide appropriate measures in order to combat this disease.
Effect on the demography of the world
Corona virus or now as it is popularly known as COVID-19, is becoming lethal at an alarming rate with the ensuing death toll. Consequently, it is the demography that appears to be subjected to this dire consequence because of the unavailability of potential measures in order to combat this disease. As observed by Nicola et al., (2020) near about 185 countries have been struggling hard for detecting the appropriate tools for eradicating this. However, the virus continues to disperse and thereby contaminate by consequently evolving with the environments in consideration with its climatic conditions.
The situational hazard has hit globally leading to sabotaging of the entirety of the livelihood. It has made a record of 8 million on 19th of June in the year 2020, which appears to shed light on the highest amount of death rate. John Hopkins university have however ha
ored an optimistic view relating to the amount, where almost 456342 have been retrieved. This pandemic is observed to a tool that is being exercised by the Chinese government in order to violate the human rights in consideration of the United Nations (Gössling et al., 2020). The...