1 Unit BISY2005/ISY2005/ISY205 Enterprise Systems Assessment Type Essay Assessment Number One...

Question

1

Unit BISY2005/ISY2005/ISY205 Enterprise Systems
Assessment Type Essay
Assessment Number One
Assessment Name
Weighting
Essay
25%
Alignment with Unit
and Course
Unit Learning Outcomes Graduate Attributes Assessed
ULO 1: Show an understanding of the basic
principles and issues associated with enterprise
systems.
ULO 2: Explain and describe the scope of common
enterprise systems (e.g. supply chain, HRM,
procurement, etc.)
ULO 3: Identify and critically assess the challenges
associated with implementing enterprise systems and
their impact on business.
ULO 4: Demonstrate an understanding of the
enterprise system development life cycle, from
selection, acquisition, implementation, and
maintenance.
ULO 5: Identify the factors that contribute to an
organisation’s readiness to implement enterprise
systems and how obstacles might be overcome.
GA 2: Collaboration
GA 3: Research
GA 4: Critical Thinking
GA 5: Ethical Behaviour
GA 6: Flexibility
Due Date/Time Week 7
Online Moodle Submission; Week 7, Sunday 6th September 2020, 5pm (AEST)
Assessment
Description
This individual essay assignment assesses a student’s ability to assess information,
formulate arguments and critically evaluate different alternatives to issues or problems.
You are required to write a 2,500 to 2,600-word essay on the following enterprise
systems topic:
• Examine ERP implementation case studies from leading ERP vendors, identify key
use cases such as the following, and for each use case evaluate the challenges,
successes, and trends associated with deriving business value from an ERP
solution.
o Improve customer experiences
o Enhance employee engagement
o Innovate business processes
o Optimise business process services
o Advance operations and productivity
o Realise digital transformation
o Empower the workforce with insight
o Manage complex, large-scale projects
o Transform finance and operations
Your essay should be a synthesis of ideas researched from a variety of sources and
expressed in your own words. It should be written in clear English and be submitted at
2

.
the end of week 7 in electronic format as either a Word document or a pdf file. This
electronic file will be checked using Turnitin for any evidence of plagiarism. You are
expected to use references in the normal Harvard referencing style.
Detailed
Submission
Requirements
Online Moodle Submission via Turnitin.
Special
consideration
Students whose ability to submit or attend an assessment item is affected by sickness,
misadventure or other circumstances beyond their control, may be eligible for special
consideration. No consideration is given when the condition or event is unrelated to the
student's performance in a component of the assessment, or when it is considered not to
e serious.
Students applying for special consideration must submit the form within 3 days of the
due date of the assessment item or exam.
The form can be obtained from the AIH website (https:
aih.nsw.edu.au/cu
ent-
students/student-forms/) or on-campus at Reception.
The request form must be submitted to Student Services. Supporting evidence should be
attached. For further information please refer to the Student Assessment Policy and
associated Procedure available on
(https:
aih.nsw.edu.au/about-us/policies-procedures/).
Referencing and Plagiarism It is essential to use IN TEXT referencing. If you are using
the exact words from a reference then you must use quotation marks. You can use
Harvard Style referencing, with a listing at the end of the essay.
http:
www.citethisforme.com/harvard-referencing Remember that this is a Turnitin
assignment and plagiarism will be subject to severe penalties. Please refer to the AIH
Academic Misconduct Policy: https:
aih.nsw.edu.au/wp-
content/uploads/2017/11/StudentAcademic-Misconduct-Policy.pdf
DO NOT COPY AND PASTE FROM THE INTERNET OR COPY OTHER STUDENTS’
WORK!
Detailed
Submission
Requirements
Before submission, students ensure the submitted work satisfies the following
equirements:
• The assignment is to be written in a report format. It must have separate
sections for each of the THREE tasks above.
• The essay should additionally, include an Introduction, Conclusion and
References
• Submit as a PDF or Word document through the Turnitin assignment
submission tool on Moodle.
• Include a title page that has your name, subject, date, report title and
WORD COUNT. Please do not include an assignment cover page as this
will match with other students at AIH.
• The assignment should not exceed 2,600 words with a minimum of 2,500
words, excluding references.
https:
aih.nsw.edu.au/cu
ent-students/student-forms
https:
aih.nsw.edu.au/cu
ent-students/student-forms
https:
aih.nsw.edu.au/about-us/policies-procedures
http:
www.citethisforme.com/harvard-referencing
https:
aih.nsw.edu.au/wp-content/uploads/2017/11/StudentAcademic-Misconduct-Policy.pdf
https:
aih.nsw.edu.au/wp-content/uploads/2017/11/StudentAcademic-Misconduct-Policy.pdf

3

Ru
ic for Essay (25 marks)

Requirements Total High Distinction Distinction Credit Pass Pass Fail
Depth and Breadth of
Coverage

Questions 1 to 3
20
marks
All aspects of the
question are
addressed in depth.
Most aspects of
the question are
addressed in
depth.
Most aspects of the
question are
addressed
adequately.
Basic aspects
of the question
are addressed
adequately.
Responses are
superficial and /
or inadequately
addressed the
question.
XXXXXXXXXXto 16 13 to 14 10 to 12 0 to 9
Structure, Language and
Conventions

& Report Format
5
marks
All aspects of the
written work
conform to a high
academic /
professional
standard.
Most aspects of
the written work
conform to a high
academic /
professional
standard.
Most aspects of the
written work
conform to an
acceptable
academic /
professional
standard.
The written
work displays
asic
structure.
The written work
is not of an
academic /
professional
standard.
4.25 to XXXXXXXXXXto XXXXXXXXXXto XXXXXXXXXXto XXXXXXXXXXto 2.4

assessment-brief-a1-isy2005-umlevw5z.pdf

Abhinaba · Accepted Answer

THE ANALYSIS OF ERP CASE STUDIES
Table of Contents
Introduction	3
Improve Customer Experiences	4
Innovate Business Processes	5
Optimise Business Process Services	5
Advance Operations and Productivity	5
Realise Digital Transformation	6
Empower the Workforce with Insight	7
Manage Complex Large-Scale Projects	8
Conclusion	9
References	10
Introduction
The ERP systems are Enterprise Report Planning systems. Various processes are essential to businesses. There are also various departments in a business enterprise of a medium size and sometimes even a small size company. These include processes such as inventory control, accounting, human resources, and customer relationship management. ERP, at a simplistic level, is software that integrates all the processes. The integration streamlines all the functions of the different departments across the various departments. Thus, the information is shared among the departments of the organisation. This effectively means that the integration of information through the same ERP software and the different departments rely on one common source or a centralised information network.
Examination of Cases
The leading ERP vendors include Open Source software. The other leading players are SAP and Oracle. The smaller players have utilised a free distribution system for their source code. Some developed components for various purposes to support their software, which is proprietarily. That means they have intellectual property rights such as SAP, Oracle and many others vendors. The need for ERP systems came about because of a need for synchronisation and automation. The employees had to maintain separate spreadsheets and these spreadsheets had to be merged manually. On adoption of the ERP the same thing does not have to be done manually, instead they can be merged automatically. For example, the orders can be processed from the marketing department to the production department faster (Olson, Johansson & Carvalho, 2018).
The concept of ERP applied to inventory management in the initial stage. The inventory management stage had evolved to material requirement planning. Then it expanded into functions such as accounting and human resources. It now encompasses sales force automation and other functions. The result is that all companies use some form of ERP. The Cloud Computing system makes it more affordable to smaller companies. 
The benefits of the system are huge because it makes the employees have access to real time accurate information. It covers the entire gamut of operations such as supply chain, procurement, inventory management, supplier management, payments to vendors, accounting, payroll, sales force management, customer management and such other enterprise management solutions.
Improve Customer Experiences
The ERP systems have been used in customer relationship management. It helps to maintain the foundations that help organisations attract and retain customers. It enhances customer loyalty with good communication, sustainability and persuades customers buying experience. Once the system is set up, it manages the workflow more easily. Since the tastes of the customers are constantly changing, the enhancement of customer relationship management can take place.
 The drawbacks and challenges of implementation of the processes are the investment required in training the staff, among other things. The implementation of the ERP can be divided into two phases. First is the planning stage or the pre-implementation stage. The next is the actual implementation. Since customers are the main success of any organisation, a lot of study has been done on the effectiveness and evaluation of the uses of ERP to improve customer experience (Aljawarneh & Al-Omari, 2018).
The focus is on improving customer relations; the study concludes that the implementation must take care of the hiring of sales representatives. The ability to transform the organisation using the technological advantage offered by ERP depended many of the sales advisors, teams and other CRM staff because the linking of the sources and the utilisation of the vast amounts of information can be advantages only if the staff are trained (Aljawarneh & Al-Omari, 2018). 
Enhance Employee Engagement
The employee engagement is the one important usage of the ERP system in the human resource department. The human resources require integration of systems regarding payroll, hiring, and recruitment. The computerised environment provides a database of individuals and the compatible database integrates the functions of the staff in all the departments of the company. The collaboration of technology thus helps the human resources planning and allocation of staff. The staff or labour allocation can be achieved effectively both on a long term and short term basis. The findings evaluating the employees showed the implementation success to enhance employee engagement because of the improved trust between employees of several functions. The effective communication between employees because of an exchange of shared information transparently leads to organisational goals being realised.

1 Unit BISY2005/ISY2005/ISY205 Enterprise Systems Assessment Type Essay Assessment Number One Assessment Name Weighting Essay 25% Alignment with Unit and Course Unit Learning Outcomes Graduate...

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