iCEV51204_Employability_Skills_LOGO
Employability Skills
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Objectives
To define employability.
To learn the parts of employability.
To learn employability skills.
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Employability
Is used to describe the positive work behaviors and personal qualities which make individuals more likely to gain employment and succeed in their chosen caree
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Employability
Involves skills which are needed to be effective in any job market or workplace, examples include:
attendance
on-time a
ival
meeting deadlines
working toward personal and team goals
ethical use of technology
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Employability
Is often more important to employers than having specific job-related skills
employers know they can train employees, but want employees with rudimentary capabilities which are difficult and time consuming to teach
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Employability Skills
Are the skills and attitudes necessary to gain employment and participate effectively in the workplace
Can be developed in many ways including school activities, interactions within the community, working with others, ho
ies and sports
Are important skills which will continue to develop throughout a caree
Are also known as transfe
able skills
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Employability Skills
Include the following:
professionalism
effective communication
ethical behavio
academic preparation
critical thinking
problem solving
teamwork
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Employability Skills
Include the following:
leadership
time management
knowledge of technology
stress management
work-life balance
productive work habits
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Professionalism
Is a specific style of behavior in the workplace
Is performing in a manner appropriate for the profession and workplace
Can be conveyed through dress, speech and manners appropriate to the profession
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Professionalism Skills
Can be implemented through:
dressing and grooming appropriately
creates a first impression
proper grooming and appearance demonstrates respect and shows an individual is taking the job seriously
speech
proper speech can show an individual as mature, intelligent, confident and professional
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Professionalism Skills
Can be implemented through:
mannerisms
style of speaking or behaving
method of interacting with others respectfully, courteously and with dignity in the office or workplace
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Professionalism Example
Jane dresses according to the employee handbook and participates actively in group conversations presenting herself with integrity
John wears shorts and ball caps to work, speaks with sarcasm and does not take his job seriously
Which of the two is acting with more professionalism?
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Effective Communication
Is possibly the most important skill in the workplace
Is transfe
ing information from one place to another, whether it is vocally, written, visually or non-ve
ally
good interpersonal communication skills allow individuals to work more efficiently in groups
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Effective Communication Skills
Can be implemented through:
effective speaking
eing prepared, engaged and practiced
active listening
making a conscious effort to hear and understand what people are saying
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Effective Communication Skills
Can be implemented through:
writing
using co
ect grammar, punctuation and spelling
includes items such as memos, reports, e-mails and faxes
non-ve
al communication
using body language, eye contact and facial expressions to show interest in the conversation
making non-ve
al communication agree with ve
al communication
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Effective Communication Example
Jane is an active listener using body language to show she is interested in the conversation
John does not seem to pay attention to the speaker and never proofreads his memos, e-mails or business letters for co
ect grammar, punctuation and spelling
Which of the two have better communication skills?
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Ethical Behaviors
Are values or standards which direct the way individuals live
Govern the way people behave towards family members, employers, supervisors, co-workers and customers
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Ethical Behaviors
Often provide job advancement opportunities and may include the following employee practices:
egular attendance
wearing proper attire
providing a clean and safe environment
taking pride in work
flexibility
taking initiative
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Ethical Skills
Can be implemented through:
productivity
demonstrating positive and productive work habits by performing assigned tasks efficiently
eliability and dependability
a
iving at work on-time and successfully completing the tasks assigned
dedication
striving to ensure a quality performance, such as putting in extra hours beyond what is expected
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Ethical Skills
Can be implemented through:
cooperation
putting effort into working
well with others
characte
eing self-disciplined, pushing to complete work responsibilities, being honest and dependable and representing these positive traits daily
initiative
eginning a process or project without direct managerial influence, sharing ideas and helping to improve the business
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Ethical Skills
Can be implemented through:
positive attitude
eing appreciative, recharging yourself, volunteering and avoiding negative work attitudes
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Ethical Skills Example
Jane has appropriate relationships with all colleagues and exhibits a positive attitude and is willing to help out others
John uses unfair behavior towards employees, abuses cell phone and Internet usage and calls in sick when he is not sick
Which employee practices more ethical behavior?
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Academic Preparation
Is required for professional advancement
Consists of the desire and ability for life-long learning
May require the following:
certifications
licensure
egistration
continuing education
advanced degrees
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Academic Preparation Skills
Can be implemented through:
obtaining necessary or beneficial licensures and or certifications
preparing for a career by learning job-related skills
joining professional organizations
collaborating with other professionals in a field to better understand what skills are required
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Academic Preparation Skills
Can be implemented through:
attending continuing education classes and tutorials
finding relevant and beneficial continuing education which applies to a selected caree
identifying new technologies and methods of improving
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Academic Preparation Skills
Can be implemented through:
working on projects
creating and following a plan while keeping a timed schedule
working in groups
learning teamwork strategies and taking responsibility for an assigned portion of the project
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Academic Preparation Example
Jane has joined a professional organization, receives a publication detailing new advancements in her field and attends continuing education courses occasionally
John is the last to learn of changes related to his profession and company
Who is utilizing academic preparation skills?
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Critical Thinking
Is being able to evaluate arguments and information quickly, solve problems creatively and identify mistakes with efficiency
Is developing more ideas and making fewer mistakes
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Critical Thinking Skills
Can be implemented through:
identifying the elements
ecognizing the questions which relate to goals, purpose and needs
collaboration
knowing how to assess information and analyze it for validity and relevance with team members
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Critical Thinking Skills
Can be implemented through:
eaking new ground
developing new innovative ideas
creating a final product
using a critical eye and a willingness to look for flaws to ensure a quality product
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Critical Thinking Skills
Can be implemented through:
looking at conflict objectively
step back and away from the conflict and look at the facts, recognize assumptions and alternative viewpoints
focusing on the problem and not people
separate a problem
from people and
moderate the
esolution process
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Critical Thinking Example
Jane remains relevant to the point, seeks information as well as precision in information and is open-minded to new ideas
John does not take the entire situation into account, uses the first thought which comes to mind and searches for short-term solutions
Which of the two is using beneficial critical thinking skills?
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Problem Solving
Requires gathering reliable
information, assessing the
information for answers and
selecting a suitable solution
ased on the situation
every job will present problems
which must be solved effectively
and efficiently
Is especially helpful in management and customer service professions
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Problem Solving Skills
Can be implemented through:
developing a process
making decisions by creating
a step-by-step process which
allows an employee to work
through problems in a systematic way
anticipating problems
esolving problems through planning, negotiation or by devising a new approach to co
ecting the problem
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Problem Solving Skills
Can be implemented through:
ainstorming
coming up with as many solutions as possible
trial and e
o
trying out all of the possible solutions and ruling out those which do not work
experience
using solutions which have worked in the past
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Problem Solving Example
Jane take initiative and implements a plan to solve a problem and
ings about a positive result
John panics and gives up when presented with a problem
Who is the better problem solver?
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Teamwork
Is working effectively and efficiently with others
allows tasks to be completed quickly and accurately, allowing a company to take on more work and generate more revenue
Can lead to positive working relationships, improved working environments and a decrease in stress both at home and in the workplace
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Teamwork Skills
Can be implemented through:
collaboration
knowing how to assess information and analyze it for validity and relevance with team members
conflict resolution
setting aside personal emotions and finding an answer which benefits each position allowing a fair decisions which benefits the company as a whole
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Teamwork Skills
Can be implemented through:
eliability
understanding roles and responsibilities within the group and making an effort to implement them successfully
differing points of view
inging together different view points helps create solutions to an issue
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Teamwork Example
Jane is an effective team member by clearly explaining her ideas to the group and listening carefully to the ideas of others
John sits back in a group, lets others make the decisions and does not speak up if he has an opinion
Which of the two is demonstrating positive teamwork?
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Leadership
Is the ability to motivate people to accomplish a better result for an organization
Is having a strong sense of self
Is understanding the qualities which make other people want to follow and recognizing how to adjust those qualities when conditions require it
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Leadership Skills
Can be implemented through:
getting to know people
understanding an individuals strengths, weaknesses and motivations can allow for a more productive working relationship
treating everyone fairly
giving everyone an equal chance to participate, contribute and be recognized in the workplace
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Leadership Skills
Can be implemented through:
making expectations clea
setting specific goals and requirements to give people direction and motivation
giving and receiving constructive criticism and feedback
giving advice which is
useful and providing
possible solutions for
work improvement;
listening to peer advice
and solutions
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Leadership Example
Jane participates in group discussions and inspires others while facilitating success, she encourages individuals to get on board and upholds herself to a high standard to lead by example
John on the other hand, has a lack of energy, is pessimistic and lacks interpersonal skills
Who is the better leader?
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Time Management
Is the ability to plan and execute control over the amount of time spent on specific activities to effectively accomplish goals in a timely manne
Includes punctuality, which is defined as the ability to complete tasks and fulfill obligations in a timely manne
Fun Fact: Punctuality is also refe
ed to as being “on time.”
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Time Management
Can lead to the following:
greater productivity and efficiency
etter professional status
less stress in the workplace
increased opportunities for advancement
greater opportunities to attain important career goals
providing reliability
uilding personal
elationships
inspiring others
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Time Management Skills
Can be implemented through:
prioritizing
deciding what tasks are urgent or important and completing those items first
setting goals
ability to designate short-term goals such as deadlines and long-term goals such as growth within the company and strive to complete each
avoiding procrastination
ability to schedule tasks within the co
ect time frame and understanding the task must be completed on time
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Time Management Skills
Can be implemented through:
productivity
developing a regular work routine by finding more efficient ways to complete tasks
performance
eaking down