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Create a journal assignment that compares and contrasts operation manufacturing and operation of services. For additional context about operation manufacturing and operation of services, review the...

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Create a journal assignment that compares and contrasts operation manufacturing and operation of services. For additional context about operation manufacturing and operation of services, review the article Commonalities and Differences Between Service and Manufacturing Supply Chains: Combining Operation Management Studies With Supply Chain Management. Be sure to address the following issues:

  • Customer involvement
  • Production and consumption
  • Supplier relation to the supply chain
  • Delivery of products and services

For additional details, please refer to the Module One Journal Guidelines and Rubricdocument attached

Answered 33 days AfterNov 24, 2017QSO 600

Solution

David answered on Dec 27 2017
27 Votes
Introduction:
There are a lot of commonalities between manufacturing operations and service operations. Though both these are clearly divergent there are certain very important indicators which
ings out efficiencies in both the sectors.
a. Compare and contrast operation manufacturing and operation of services with regard to customer involvement.
Operation manufacturing is also customer oriented though the customer is not reached directly Since goods have to be manufactured as per requirements customer involvement is not immediate. In contrast, service operations deal directly with customers as the service is rendered to the customer directly and hence customer involvement in the real sense is direct .Both manufacturing and service operations are ruled by quality...
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