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CONTENTS Assessment Overview. 4 Assessment plans. 5 Assessment Task Cover Sheet – Assessment Task 1. 7 Assessment Task 1: Research project 9 Assessment Task Cover Sheet – Assessment Task 2. 11...

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CONTENTS

Assessment Overview. 4

Assessment plans. 5

Assessment Task Cover Sheet – Assessment Task 1. 7

Assessment Task 1: Research project 9

Assessment Task Cover Sheet – Assessment Task 2. 11

Assessment Task 2: Case studies. 13

Assessment Task Cover Sheet – Assessment Task 3. 17

Assessment Task 3: Promote diversity. 19

Part A. 19

Part B. 19


Assessment Overview

This Student Assessment Booklet includes all your tasks for assessment ofBSBDIV501 Manage diversity in the workplace.

About your assessments

This unit requires that you complete 3 assessment tasks.You must complete all tasks to achieve competency for this unit.

Assessment Task

About this task

Assessment Task 1: Review project

You are required to review Marino Enterprises’ diversity policy and make recommendations for improvement.

Assessment Task 2: Case studies

You are required to answer case study questions to demonstrate your knowledge of fostering respect for diversity in the workplace, federal and Victorian legal framework and workplace complaints procedures.

Assessment Task 3: Promote diversity

You are required to identify a training need and present the topic to the class for the purpose of education, fostering respect and promoting the benefits of diversity.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Make sure you photocopy your written activities before you submit them – your assessor will put the documents you submit into your student file. These will not be returned to you.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.

Assessment appeals

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.


Assessment plans

The following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency for the unit/s in this topic.

Your assessor will provide you with the due dates for each assessment task. Write them in the table below.

Assessment Requirements

Due date

1. Review project

2. Case studies

3. Promote diversity

Agreement by the student

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.

Have you read and understood what is required of you in terms of assessment?

¨ Yes

¨ No

Do you understand the requirements of this assessment?

¨ Yes

¨ No

Do you agree to the way in which you are being assessed?

¨ Yes

¨ No

Do you have any special needs or considerations to be made for this assessment? If yes, what are they?

____________________________________________________________________________________________

¨ Yes

¨ No

Do you understand your rights to appeal the decisions made in an assessment?

¨ Yes

¨ No

Student name: saroj sharma_____________________________________________________________________

Student signature: saroj___________________________________ Date: 29/05/2020_____________________

Assessor name: ______________________________________________________________________________

Assessor signature: ________________________________________________ Date: ____________________



Assessment Task Cover Sheet – Assessment Task 1

Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.

Name:saroj sharma

Date of submission:01/06/2020

Unit:

§ BSBDIV501 Manage diversity in the workplace

Assessor to complete

Assessment Task

Satisfactory/
Not satisfactory

Date

Was this a resubmission? Y/N

Review project

STUDENT DECLARATION

I saroj sharma__________________________________________ declare that these tasks are my own work.

þ None of this work has been completed by any other person.

þ I have not cheated or plagiarised the work or colluded with any other student/s.

þ I have correctly referenced all resources and reference texts throughout these assessment tasks.

þ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: saroj ________________________________________________________________________

Student name: saroj sharma_____________________________________________________________________


ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

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_____________________________________________________________________________________________

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Assessor signature: ___________________________________________________________________________

Assessor name: ______________________________________________________________________________

Date: _______________________________________________________________________________________


Assessment Task 1: Research project

Task summary

For this task you are required to review Marino Enterprises’ diversity policy and make recommendations for improvement.

Resources and equipment required to complete this task

§ Access to textbooks and other learning materials.

§ Access to a computer, printer, Internet and email software (if required).

§ Marino Enterprises Diversity Policy (provided in Marino Enterprises Handbook).

§ Marino Enterprises Style Guide (provided in Marino Enterprises Handbook).

When and where should the task be completed?

§ This task may be done in your own time as homework or you may be given time to do this task in class (where applicable).

§ Your assessor will provide you with the due date for this assessment.

What needs to be submitted?

§ Feedback report.

Instructions

Read the background information below and complete the activities.

Over the past three years Marino Enterprises has grown considerably and have expanded their community involvement to include a number of employment programs for disadvantaged groups. Working closely with a local employment provider, Marino employ a number of people with disabilities, mature-age people and Indigenous Australians.

Marino has also engaged two local schools with which they employ and train a small group of school-based trainees across all facets of their business.

Marino Enterprises also employ a large group of people from the LGBTIQ community, immigrants and international travelling backpackers. This has not been a deliberate policy or program of the company but rather a word of mouth as an employer of choice in the community.

With such a diverse and transient workplace, Marino Enterprises feel that their Diversity Policy isn’t matching the work that they do now. There have also been a couple of situations that have not been handled or managed well.

1. Analyse and review Marino Enterprises Diversity policy and provide feedback in a report to management. The policy is located in the Marino Enterprises Handbook.

Along with explaining the importance and purpose of having a robust diversity policy you are required to make recommendations for improvement so the policy extends to meet the changing workplace environment and culture, and is current in relation to the legislation framework.

Your report should be clear and concise and be written in a language suitable for the audience. You should also follow the Marino Enterprises Style Guide when laying out, formatting and saving your report.

Note: use your research skills to review other diversity policies that are available through your business networks or the Internet. Current legislation can be found at the Fair Work Ombudsman website (www.fairwork.gov.au) and the Human rights Commission (https://www.humanrights.gov.au/employers/good-practice-good-business-factsheets/quick-guide-australian-discrimination-laws

2. Work with at least one other class member to discuss your feedback and recommendations before you submit your report. Your assessor will arrange a time for this group meeting to occur.

During the group meeting you are required to share your feedback and recommendations and consider the views and feedback from your class member/s.

Your assessor will observe and assess you on the way that you communicate, collaborate and interact, and how you demonstrate respect towards others in personal interactions.

At the conclusion of the meeting, make changes to your report and submit it to your assessor.

What do I need to hand in for this task?

Have I completed this?

Feedback report

o


Assessment Task Cover Sheet – Assessment Task 2

Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.

Name:

Date of submission:

Unit:

§ BSBDIV501 Manage diversity in the workplace

Assessor to complete

Assessment Task

Satisfactory/
Not satisfactory

Date

Was this a resubmission? Y/N

Case studies

STUDENT DECLARATION

I ____________________________________________________ declare that these tasks are my own work.

þ None of this work has been completed by any other person.

þ I have not cheated or plagiarised the work or colluded with any other student/s.

þ I have correctly referenced all resources and reference texts throughout these assessment tasks.

þ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: _____________________________________________________________________________

Student name: ________________________________________________________________________________


ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

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Assessor signature: ___________________________________________________________________________

Assessor name: ______________________________________________________________________________

Date: _______________________________________________________________________________________


Assessment Task 2: Case studies

Task summary

For this task you are required to answer the case study questions to demonstrate your knowledge of:

§ How to foster respect for diversity in the workplace

§ Federal and Victorian legal framework

§ Workplace complaints procedure.

Resources and equipment required to complete this task

§ Access to textbooks and other learning materials.

§ Access to a computer, printer, the Internet and word processing software.

§ Marino Enterprises Diversity Policy (provided in Marino Enterprises Handbook).

§ Internal Complaints Procedure (provided in Marino Enterprises Handbook).

When and where should the task be completed?

§ This task may be done in your own time as homework or you may be given time to do this task in class (where applicable).

§ Your assessor will provide you with the due date for this assessment.

What needs to be submitted?

§ Answers to all case study questions.

Instructions

Read the case studies below and answer all of the questions. The answers must be word processed and submitted in a suitably formatted document.

Case study 1: Michael

Michael has worked for Marino Enterprises as their Accounts Officer in the Melbourne head office for the three years of their operation, and worked for Luigi for 10 years before then. He has explained to Luigi and his manager that he will be commencing a gender transition and will be known as Michelle upon returning from a month of leave.

Michael’s manager works with HR to set up information sessions for staff to discuss the matter before Michelle returns from leave.

At the first meeting, some of the other staff are hostile, asking, ‘When there’s only one of her, it or whatever, and there’s nearly twenty of us, why is it us who have to be accepting? Why do we have to change?’ The manager and HR team work to educate theemployees about transgender issues and discrimination, terminology and the acceptable use of names and pronouns.

Question 1

What Victorian Act do transgender people in the workplace have legal protection under?

Question 2

In support of Michael’s transition, Marino Enterprises have discussed developing a transition plan. What might this transition plan include?

Question 3

As a manager what information would you need to know about in order to support Michael and to prevent discrimination? Make a list of at least three topics.

Question 4

Marino Enterprises have not had this scenario arise to date and feel that they are not prepared, or covered legally to manage the situation or matters that may arise. What actions could they take to rectify their preparedness?

Question 5

As the manager, how could you respond to the hostile staff member and encourage respect?

Question 6

If the hostile staff member was to continue making derogatory comments in front of Michelle, what is the first step in the Marino Enterprises’ Complaints procedure for her to follow?

Case study 2: Recruitment

Champions Sports Bar is owned and operated by Marino Enterprises and it has been subject to a discrimination complaint as a result of their recent recruitment campaign. They told the recruitment agency that they were looking for ‘young women with flair’ to fill the positions of bar staff. The recruitment company followed instructions and advertised the job as such and didn’t consider anyone other than females under 30.

Question 1

Who is liable for discrimination?

Question 2

Discuss the four discrimination matters related to recruitment that an employer must consider.

Question 3

If a highly qualified male internal staff member had applied for this position and was told by his manager ‘bad luck mate, we’re employing girls’ on a number of occasions, what action can he take under the Complaints procedure?

Question 4

If a 52 year old female applied for the position, who was also more than qualified, and was told that she didn’t get the job because they were looking for young women, what federal Act has been breached?

Question 5

If the 52 year old female was told that she didn’t get the job because kegs of beer would be too heavy for her to lift and she hadn’t used their cash register system, would this still be considered discrimination? Explain your response.

Question 6

During the interview process for this position, a young woman fits the description and is qualified and is asked if she has children. She lets the interviewer know that she has two, one of which she is still breastfeeding. Prior to disclosing this information she was asked if she could start next week but the interviewer has gone cold and cuts the interview short. On what basis could the woman make a complaint?


Case study 3: Muhamad

Louise, a female staff member reports to her manager that Muhamad, a Muslim staff member, never shakes hands with female clients. Louise considers this to be rude and disrespectful to females, and show a total lack of equality. She requests her manager to tell Muhamad that he must shake female client’s hands.

Question 1

As Muhamad‘s manager, how should you deal with this situation?

Question 2

What are the legal requirements?

QUESTION 3

Three weeks have passed and Muhamad comes to you to report that Louise has cornered him in the photocopy room and told him that he is rude for not shaking hands with female clients. Louise has told you that she cannot work with Muhamad as his behaviour makes her sick!

What can you do to manage the situation and encourage them to work together?

QUESTION 4

Outline what part of this situation you would document. Why is it important to be objective in documenting these situations?

Case study 4: Delores

A staff member, Delores, has approached you with a request not to have to deal with a particular customer because they feel that the customer is acting with racial hatred toward her.

Question 1

Can Delores refuse to deal with a customer on these grounds?

Question 2

What are the employer’s legal requirements?

Question 3

As Delores‘s manager, how should you deal with this issue?

Case study 5: Jackie

At lunch your colleague, Jackie, expresses a concern to you. She has recently disclosed information about her mental illness to your team leader, Kelly, who she has always gotten along well with. Kelly was shocked and said ‘well that explains everything, you should consider taking some leave’ Jackie feels as though Kelly has excluded her from general office conversations and work discussions since and has overheard Kelly telling other staff in the lunch room that ‘you’re crazy’ and ‘unstable’. Jackie doesn’t know what to do.

Question 1

What should Jackie do?

Question 2

What federal and Victorian legislation applies in this situation?

Question 3

It is some months down the track and Jackie has not been able to resolve the conflict through informal channels. She has made a formal complaint against Kelly. In dot point, outline the formal process to be followed by the HR Manager under the Complaints procedure.

Case study 6: Will

Will is multi-lingual and very popular with customers of Ellia Hotel because of his language and customer skills but he has been homeless for six months and his manager at Marino Enterprises has just been given this information through another employee.

Will hasn’t missed one shift nor has he looked unclean or untidy. He has been caught taking food from the kitchen bins by the employee who has reported it. The manager has fired Will on the spot.

Question 1

Has Will done anything wrong?

Question 2

Can Will make a claim of unfair treatment or discrimination? Explain your response.

Question 3

Make two suggestions of how Will’s situation could benefit Marino Enterprises.

Case study 6: Reflection

Think about a time that you felt as though your own prejudices have impacted a personal interaction, either with someone that you have worked with or someone you have come across in your day-to-day life.

Question 1

Outline the situation and describe how you would demonstrate respect, understanding and acceptance to that person in the same situation now.

What do I need to hand in for this task?

Have I completed this?

Your answers to all questions

o


Assessment Task Cover Sheet – Assessment Task 3

Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.

Name:

Date of submission:

Unit:

§ BSBDIV501 Manage diversity in the workplace

Assessor to complete

Assessment Task

Satisfactory/
Not satisfactory

Date

Was this a resubmission? Y/N

Promote diversity

§ Part A

§ Part B

STUDENT DECLARATION

I ____________________________________________________ declare that these tasks are my own work.

þ None of this work has been completed by any other person.

þ I have not cheated or plagiarised the work or colluded with any other student/s.

þ I have correctly referenced all resources and reference texts throughout these assessment tasks.

þ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: _____________________________________________________________________________

Student name: ________________________________________________________________________________


ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

Assessor signature: ___________________________________________________________________________

Assessor name: ______________________________________________________________________________

Date: _______________________________________________________________________________________


Assessment Task 3: Promote diversity

Task summary

For this task you are required to identify a training need and present the topic to the class for the purpose of education, fostering respect and promoting the benefits of diversity.

Resources and equipment required to complete this task

§ Access to textbooks and other learning materials.

§ Access to a computer, printer, the Internet, word processing and presentation package software (such as Microsoft Word and PowerPoint).

§ Audio visual equipment.

§ Case studies from Assessment Task 2.

When and where should the task be completed?

§ Part A of this task may be done in your own time as homework or you may be given time to do this task in class. Part B of this task will be completed in class time.

§ Your assessor will provide you with the due date for this assessment.

What needs to be submitted?

§ Part A – Memo.

§ Part B – Student is not required to submit anything.

Instructions

This assessment task requires you to identify a diversity related training need and present the topic to your class. The topic should be related to one of the topics presented in the case studies in Assessment Task 2.

Part A

1. Firstly, in a brief memo to your assessor, identify the training need to address the particular issue of difference and discuss at least three ways that a company could promote their diversity policy to staff. Submit your word processed memo to your assessor.

Part B

1. Prepare and present the topic to your class. The purpose of the presentation is to:

§ Promote the benefits of diversity in the workplace, including how diversity could enhance products/services and contribute to a competitive advantage.

§ Educate staff on your diversity policy and the Marino Enterprises complaints procedure (this should be referenced rather than step-by-step introduction).

§ Educate staff on the issue of difference that you have chosen.

You will have 20 minutes for your presentation. You are required to use a presentation package and audio visual equipment but you have creative freedom to present the information in the most engaging and interesting way as long as it is appropriate. You may make the use of images, videos, role plays, facts and figures, tables, etc if you chose.

Your assessor will be looking to see that you:

§ Demonstrate respect for the differences you are presenting.

For example, this might include being an advocate during the discussion, being well informed on the topic and discussing the benefits of diversity and why this is important.

§ Encourage diversity and sell the benefits of working effectively in a diverse workplace such as Marino Enterprises.

For example, diversity gives the opportunity for people to learn skills and knowledge from people with different skills/knowledge to themselves; it gives a chance to learn about different cultures, religions, food, the way people live, a different language, history of a country or place, it may open job opportunities, workplaces may offer flexible working arrangements for everyone not just those that need it.

§ Help your class members acknowledge issues relating to workplace diversity.

For example, this might include asking questions of the audience to gauge their understanding and acceptance and responding with information that aligns with the legal framework, polices and the company’s commitment to diversity and giving staff the opportunity to view their opinions and views.

§ Identify diversity factors and give examples of diversity in the workplace.

This might involve being well informed of your topic and providing sound facts and figures and examples of diversity that are discussed in the case studies (or other case studies).

What do I need to hand in for this task?

Have I completed this?

Part A – Memo

o

Part B – You do not need to submit anything

NA

Answered Same Day Jun 01, 2021 BSBDIV501 Training.Gov.Au

Solution

Moumita answered on Jun 02 2021
123 Votes
Assessment Task 1: Review project
Table of contents
Introduction    3
Analysis and Review of Diversity Policy    3
Recommendation    4
Conclusion    5
Reference    6
Introduction
To have a diversified working environment is the need of the hour and is highly recognised as the instrument in improving the performance of the forms. The working environment has become a concept that is hard to ignore in the modern world. Diversity can be seen as a tangible and intangible factor for a company, it also adds various other benefits to the company. The importance and the purpose along with few recommendations are made on the vast topic of diversity. The policy of Marino enterprise has also been analysed and reviewed in the first part.
Analysis and Review of Diversity Policy
The Mariano Enterprise has developed a varied work culture wit polices in the organisation frame that helps in understand ing and obtaining thenest possible standard. The polices of diversification as applied by the company, in this case, has been more influenced in making the culture welcoming for the LGBTIQ community as wee as helped the society at large. Employment has been provided to underprivileged and person with disabilities. The employment program in the organisation has also helped various communities such as the elderly people who are rejected in the fast and growing technological world. Reh diversification policy ahs also has seen taring as a major aspect in the business scenario and has conducted two major taring centres at local school to build the skills and help in making
oader mindset for the employees in the future (Byoun, Chang, and Kim, 2016). Though the diversity policy needs upgradations with the cu
ent scenario and the establishment of various other thinking in the soc. The policy that Mario enterprise relates to has been outdated and new law and rules of the land such as the Human rights and the right for equal pay and other necessary anti-discriminatory programs need to be implemented within the organisation.
Importance and Purpose for Robust Diversity policy
The importance of the diversity policy is slowly changing towards being a...
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