Conduct an audit of anorganisation (or part of anorganisation or a process) of your choice vis-à-vis the provisions of ISO9001:2008or that of ISO14001 Highlight the major non conformities observed and...

ISO Certification
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ISO CERTIFICATION
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ISO Certification
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Abstract
Organisational audit involves an overall assessment of a company’s structure and systems of operations. This is often aimed at establishing and co
ecting loopholes within management structures practised in different institutions. The following audit report on Philips Company is aimed at establishing alignments between the company’s operations and requirements within the ISO 9001:2008 certification document. In addition, the report gives a detailed assessment on the company’s objectives, business and management development supported with a financial analysis. It also gives recommendations on the need for the company’s certification.
Table of Content
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Introduction
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Purpose Objectives
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History and Development
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Philips Businesses and Management System
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Organizational Structure for Philips Company
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Financial Analysis
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Non Conformities Observed
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Benefits of Certification
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Conclusion
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Recommendations
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References
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ISO Certification
Organisational Audit Report for Philips Company
Introduction
The Philips Company makes up one of the largest organisations in Netherlands. It was established in 1891 as a lighting company due to a prevailing production of expensive bulbs in the country. The basis for its establishment was to provide affordable lightning products and better living conditions for its consumers. The company operates on a diversified policy statement with clearly defined goals and objectives. Its management system is supe
evident by the fact that it adheres to most requirements within the ISO certificate.
Purpose Objectives of the Company
Philips Company has been in existence for the past 120 years. Its initial offices were based in Eindhoven, one of the major cities in Netherlands. Philips Company duties and operations are steered by a distinct vision and mission statement policy, which is in accordance to the ISO 9001:2008 requirements. The Philips Company adheres to provisions outlined by ISO 9001:2008 by developing a customer oriented mission statement. This is whereby companies operate on different aims and objectives that are geared towards the satisfaction of consumer needs. The main aim of Philips Electronics, a sector within the Philips Company, includes improvement of its consumers’ lives through production of highly developed products and services. This mission has positioned this company as a chosen customer satisfaction destination within the market.
Presence of a mission and vision statement has enabled the company earn ratings for better performance. The company’s vision includes enabling a healthier and sustainable environment through incorporation of innovative technology (Philips, 2012). Philips is established under two main goals, which include providing the best working environment coupled with a client based operation systems. The company’s goals seek to establish a cordial working relationship for employees within Philips and heighten values of products and services to both its consumers and stakeholders. Other behavioural objectives stated within the vision and mission statement include winning, controlling and creation of team leadership mechanisms. The company aims at capturing a larger market share through production of quality and innovative products and services backed by efficient leadership from the company’s organisational structure (Philips, 2012).
The ISO 9001:2008 requirements on customer policy outline a provision for quality policy through planning and management. According to ISO 9000’s quality policy condition, it is usually the sole responsibility for companies to manufacture and supply products that are able to satisfy needs of different consumers. The quality policy ensures that products produced by companies should have no flaws under any circumstances. In a bid to develop a proper and running company, Philip’s main objective of customer satisfaction aligns to policies and requirements of ISO 9001: 2008. Other quality objective provisions summarized within the ISO 9001: 2008 have been satisfied by the Philips Company through employment and creation of enabling working environment for staff members. This enables production of quality products and services that meet standards of both consumers and the company (Whittington, n.d).
Availability of a vision, mission and objective statement policy is a clear indication of sustainable management for the company. According to the ISO 9001:2008 (Whittington, n.d) quality management systems, it is usually the duty of companies to make available clearly outlined statements that give milestones set to be achieved by different companies. In addition, the vision, mission and objective statement should be placed at a noticeable location. This is to enhance retrieval and conceptualization of company polices by different stakeholders within a given organization. Existence of the Philips Company is based on a solid heritage of use of innovation in production. This has seen the company develop swiftly from its inception in the year 1891 in Netherlands. According to Philips (n.d), the company has over they years changed its products from production of basic ca
on filament lamps to incorporation of x-ray and radio technology. Growth and sustainability of the Philips Company is portrayed by the fact that it was able to survive the great depression of 1929 and...