Civil Construction Design
RIIQUA601E Establish and maintain a quality system
Learner Materials and Assessment Tasks
Task 1 – Quality management plan
You are required to create and document a Quality Management Plan for a project
entailing civil construction for Highway maintenance works in a local council. The
construction project and the council will be determined and specified by your Assessor.
The attached template may be used a basis for the developed Quality Management plan.
Where the template is utilized, it should be adapted to the project scenario.
Quality Management Plan
for Services for the RTA under the RMCC
Generic Shire Council
Long St.,
Generic NSW 2345
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About this release
Document Number:
GSC: QMP: RTA: RMCC
Edition 1 / Revision 0
Title: Quality Management Plan
Author:
XXXX
Ed 1 / Rev
0
1 October
2008
New Plan OR Replaces Doc. No. OR
………….
Engineering Directo
Issue Date Revision Description Authorised by
Management Review
See Section 18 for details
Planned Review
Date
Scope Review By Review Record
Ref no. Date
1 October 2009
XXXX
1 October 2010
1 October 2011
Endorsement of QMP
______________________________
/ /
General Manager Date
______________________________
/ /
Engineering Directo
Date
______________________________
/ /
Position
Date
1. Introduction
1.1 Scope of this Plan
This document defines the quality management practices and processes
Generic Shire
Council
will observe during the Road Maintenance Council Contract’s (“RMCC”) term.
This Plan is part of Council’s RMCC Contract Management System. It should be read in
conjunction with Council’s Contract Management Plan which provides the framework of the
system.
Generic SC
applies quality assurance in delivering Services so as to effectively and efficiently
satisfy the needs its customers: residents, other road users, the general public and the RTA.
1.2 Council’s Quality Management Objectives
Council is committed to delivering Services which meet the requirements of the RTA and the
community.
We contribute to this by planning, organising, resourcing, directing, monitoring and measuring
the processes and products relative to Council’s policies, objectives and the requirements of the
RTA as expressed in the RMCC.
We record and report the results and use this as a basis for continual improvement.
1.3 Purposes of Council’s Quality Management Plan
The purposes of Council’s Quality Management Plan (“QMP”) are to:
• Define Council’s management of Quality processes when delivering the RMCC Services,
• Provide guidance to Council staff on Council’s obligations under the RMCC,
• Assure the RTA that Council is fulfilling its obligations regarding the RMCC,
• Define the responsibilities of the Quality Management Representative under the RMCC
(the responsibilities and authorities of other positions are set down in the Contract
Management Plan and other functional plans) and
• Set down the frequency and responsibilities for management review of this Plan,
1.4 Practice of Quality Management
Council’s underlying principle of quality assurance is the quality management cycle.
Quality planning is:
• Determining what to do - the processes which lead to the end result required by the
customers,
• Assessing what can go wrong and the consequences to the quality of the end-result,
• Deciding the “right” way to do each process to minimise the risk of mistakes or waste,
• Choosing key points to check that each process is effective, defining what to check and
how to check then reporting and
• Reviewing the reports and, where appropriate, improving the processes.
2. Product Realisation
This dealt with in detail in the Contract Management Plan. In summary:
2.1 Determining the Requirements
In the RMCC, the customers’ requirements are determined by:
• Joint inspections and Joint Planning Assessments - to develop a programme of Services to
e ca
ied out during the cu
ent financial year,
Do
AnalyseImprove
Plan
• Developing an Asset Inspection System – which ensures each road is regularly and
systematically inspected to identify defects and subsequently to confirm that repairs have
een done,
• Ca
ying out inspections in accordance with the Asset Inspection System (see Council’s
Contract Management Plan Appendix E) to identify any defects which have reached the
Intervention Requirements nominated in RTA specifications.
2.2 Production and service provision
Council will implement a Defect Management process which encompasses:
• Defect Identification,
• Repair of those defects according to their urgency and
• Recording and reporting.
2.3 Purchasing
See 6 below.
2.4 Design
Any design work associated with the contract will be a
anged by the
Council Insert Position
in accordance with RTA’s requirements.
3. Survey Control
Surveying for set-out or construction is a
anged by the
Council Insert Position
.
4. Measuring and Test Equipment
All equipment used for inspection, measuring and testing is regularly cali
ated and maintained in
good working order to ensure reliable performance and accurate results.
The
Council Insert Position
will select measuring equipment to suit the accuracy of the
proposed application and only be used within its range of accuracy. When issuing measuring
equipment for use on road maintenance Services, the
Council Insert Position
will confirm
that the equipment is in cu
ent cali
ation.
If an item of equipment is knocked or dropped or if out-of-cali
ation is suspected, the user will
immediately check its cali
ation, where possible, by comparing measurement against a similar
item. Alternatively, the user will promptly tag the item "NOT TO BE USED" and a
ange for it to be
ecali
ated.
If equipment is damaged, the user will immediately tag it "NOT TO BE USED" and notify the
Council Insert Position
who will promptly a
ange repairs.
The
Council Insert Position
will a
ange for the validity of measurements or tests that utilised
defective equipment to be re-assessed.
5. Induction and Training
Council’s
Council Insert Position
will prepare a network-specific induction and training plan.
See RTA Q4M Clause 6.2.2.
Council employees will not perform inspections or maintenance tasks unless competent to do so.
Inspection competency includes being conversant with RTA’s intervention levels, inspection
procedures, safety, traffic control, environmental protection and incident management
equirements.
The
Council Insert Position
will ensure that all on site personnel engaged on the project
(including subcontractor's personnel working under Council’s quality system) have undergone an
appropriate induction programme which ensures they are aware of how the quality system is to
e implemented on the project. The programme will focus on their specific roles and
esponsibilities, the Council’s Quality Plan, Project Quality Plans, the RTA’s Intervention and
Rectification Requirements, other RTA Specifications, Inspection and Test requirements, on
checking that the completed Services meet RTA requirements. This programme is available to RTA
staff.
Council will keep records of who has been trained.
OH&S and Environmental training is dealt with fully in Council’s Safety Management Plan and
Environmental Management Plan respectively.
6. Purchasing or supply by the RTA
Council will ensure anything purchased or supplied by the RTA, including subcontract Services,
conforms to the contract and RTA specifications before incorporating it in any Service.
Materials and products supplied will be conforming and traceable.
The
Council Insert Position
is responsible for receipt of incoming goods used for the
Services. This comprises checking that orders are complete, identified and undamaged, and also
that any required documentation such as certificates of compliance and test results are submitted
y the supplier.
The
Council Insert Position
is responsible for reviewing all inspection and test documents
submitted by the supplier for the incoming goods to verify that all quality requirements have been
met. A record of this verification will be kept.
Any nonconforming products will be clearly labelled by
Council Insert Position
and kept
separate from conforming products pending a decision on their disposal. The
Council Insert
Position
will keep records of such actions.
7. Supply of Materials
7.1 Materials Schedule
The
Council Insert Position
is responsible for preparing a Materials Schedule for all materials
needed to ca
y out the Services. The Materials Schedule will show:
• Source(s) of supply (eg. gravel pits, qua
ymasters, pre-mix concrete supplier),
• Anticipated quantities and dates for use,
• Applicable RTA specifications to be used for purchase eg RTA 3061, RTA 3201, RTA R111,
• If supplier is to ca
y out tests, frequency of testing and
• If Council is to ca
y out tests, applicable Test Plan.
7.2 Materials Supplied by Council
The
Council Insert Position
will a
ange any source testing and production testing of any
materials to be supplied by Council (eg. from Council gravel pits) in accordance with the
Inspection Test Plan.
7.3 Materials Supplied by the RTA
The
Council Insert Position
will take delivery and inspect the materials supplied by the RTA.
Council will ca
y out checks on any certificates to ensure the materials comply with the RTA
specified quality requirements. Council will keep records of deliveries.
Council Insert Position
will immediately advise the
Council Insert Position
of any
shortages, deficiencies or materials unsuitable for use. The
Council Insert Position
will
promptly notify the RTA in writing.
Council staff will handle and store materials so that no damage or deterioration will occur and
ensure they are under adequate security. Periodically check the condition of materials in storage.
Keep records of these checks as necessary.
8. Identification and Traceability
As required by RTA Q4M Clause 7.5.3, Council will provide written evidence that each lot, area or
part of completed Services has passed all inspections and