ASSESSMENT TASK 2: PROJECT
Task summary
The assessment tasks in this unit require you to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
Resources and equipment required to complete this task
· a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access
· your learning resources and other information for reference
· Project Portfolio template
· Self-evaluation checklist
· Simulation Pack (if you need a case study).
When and where do I need to complete this task?
This task may be done in your own time as homework, or you may be given time to do this task in class (where applicable).
What do I need to submit?
· Email invitation to a Project planning meeting
· Completed Project Portfolio including:
· Completed Self-evaluation checklist
· Completed questionnaire (at least 5 questions)
· Presentation slides or notes for proposed solutions
· Plan for future process evaluation
What do I need to do if I get something wrong?
If your assessor sees that you have not completed all parts of the task completely and satisfactorily, the details of resubmission will be discussed with you when you are advised of the outcome of this task. You will only need to redo the parts of the task that are inco
ect; however, you will need to resubmit the entire assessment again.
Assessment Task 2 Instructions as provided to students
Complete the following activities:
Carefully read the following:
This project requires you to apply a systematic decision-making approach to a business practice related to a process, product or service of your choice. You are required to identify and analyse two different inefficiencies, limitations or problems and then plan to improve them. You must be able to justify, communicate and review your proposed improvement solutions.
This project must be based on a proposed or existing practice related to a product or service. You can use the case study business provided to you by your assessor, or you may like to base this on your own business, or a business you are cu
ently working for or are familiar with. It is important that this business has organisational policies and procedures related to your chosen practice already developed. Speak to your assessor to get approval if you want to base this on your own business or one you work for.
You will also need to seek input from people who work for, or are involved, in this business practice several times. Fellow students or your assessor can be involved in these meetings and play the roles of process stakeholders as relevant.
You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below.
1. Project planning
Make sure you are familiar with the business you are basing this assessment on. It’s important at this step that you have your business or case study approved by your assessor (make sure you also discuss the suitability of the practice you’d like to analyse with your assessor). Identify all the stakeholders related to your proposed process.
Complete Page 5 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio as well as the necessary background information, relevant policies and procedures of the business (use the Simulation Pack if working with the case study).
Once you are comfortable with what you need to do, a
ange a meeting by sending an email invitation with at least one of the stakeholders who can provide information about your chosen process, or help identify inefficiencies, limitations or problems. They may also be able to suggest alternative solutions.
For the purpose of this role-play, your assessor or another student can act as a one or more stakeholders.
2. Stakeholder meeting
Meet with the relevant stakeholders (at least one other person, such as your assessor or another student). Discuss your chosen practice and take notes so you can complete Section 1 and 2 of your Project Portfolio after the meeting.
The meeting should last for approximately 10 mins.
At the meeting:
· Discuss any policies and legislative requirements related to your practice.
· Discuss any potential inefficiencies, limitations or problems of your chosen process.
· Brainstorm ideas on how to solve the inefficiencies, limitations or problems.
During the meeting, you will need to demonstrate effective communication skills including:
· Speaking clearly and concisely
· Using non-ve
al communication to assist with understanding
· Asking questions to identify required information
· Responding to questions as required
· Use a presenting style and vocabulary to suit the audience and situation
This meeting can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated.
3. Systematic decision making
After the meeting, complete Sections 1 and 2 of your Project Portfolio.
When you complete Section 1, you need to:
· Describe in detail your business, the chosen practice and its inefficiencies, limitations or problems.
· Analyse the identified inefficiencies, limitations or problems and choose two different ones to focus on for the remainder of the project
· Understand any relevant information, legislation and policies related to your chosen practice.
When you complete Section 2, you will:
· Generate, analyse and compare alternative and proposed solutions to your identified inefficiencies, limitations or problems.
You will be required to use various analysis methods (one of them must use numerical data). You can either use the data from the case study (if you’re evaluating a process in the case study business), real data for an existing business or fictitious data if real data is not available.
· Decide on the best solutions and justify your choice
· Communicate your solutions to stakeholders in an appropriate format.
4. Review your decision
When you complete Section 3, you need to:
· Complete the self-evaluation checklist (included in your student resources folder) in order to identify your strengths and weaknesses
· Create a questionnaire and seek meaningful feedback from the stakeholders
· Incorporate the feedback to plan for future process evaluations
Before you start, read through Section 3 of your Project portfolio.
You are required to seek feedback from stakeholders.
To do this, you will present your proposed solutions and the communication you developed in the previous activity to them. Make sure you have your questionnaire (as explained in Section 3 of your Project portfolio) ready for the stakeholders to complete before you present your proposal.
Meet with the stakeholder(s) you met with earlier in your project (either your assessor or other students):
· Present your proposed solutions to your two identified inefficiencies, limitations or problems to at least one stakeholder (10 minutes). You should be able to clearly articulate and justify your solutions, describe the risks and explain how you came to your decision by comparing your chosen solutions to the other alternatives you considered.
· Ask the stakeholder(s) to complete the questionnaire after your presentation.
This meeting can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated.
Complete Section 3 of your Project Portfolio as part of your evidence for this step.
Use the feedback from the meeting you’ve conducted as part of this activity as well as from your self-evaluation to develop a plan for future practice evaluation. Your plan should include systematic decision-making steps with an emphasis on how you will do things differently in future process evaluations.
5. Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary.
Submit to your assessor for marking.
What do I need to hand in for this task?
Have I completed this?
Email invitation to a Project planning meeting
Completed Project Portfolio including:
· Completed Self-evaluation checklist
· Completed questionnaire (at least 5 questions)
· Presentation slides or notes for proposed solutions
· Plan for future process evaluation
Assessment XXXXXXXXXXBSBCRT411 Student Assessment Guide v2.1_Updated January XXXXXXXXXX
Assessment XXXXXXXXXXBSBCRT411 Student Assessment Guide v2.1_Updated January XXXXXXXXXX
ASSESSMENT TASK 2: Project
Task Summary:
This assessment task requires you, in the role of Marketing Officer for Ozwide Dream Clean, to identify creative and innovative ideas for marketing communication in order to assist with business growth. You must then present your ideas at a meeting with senior management, as well as an investor who is considering investing in the business. The presentation of ideas should use innovative approaches in order to provoke response, reaction and critical analysis from the audience.
What do I need in order to complete this assessment?
· Access to textbooks/other learning materials
· Computer with Microsoft Office and internet access
· Briefing Report Template
· Presentation space
· Roleplay participants
When do I do this task?
1. This task may be done in your own time as homework or you may be given time to do this task in class (if applicable).
What do I need to submit?
· A
iefing report
· A Powerpoint presentation
· An e-mail to your assessor about the
iefing and presentation
· A written blog
· An email to your assessor about the blog
what do I need to do if I get something wrong?
If your assessor sees that you have not completed all parts of the task completely and satisfactorily, the details of resubmission will be discussed with you when you are advised of the outcome of this task. You will only need to redo the parts of the task that are inco
ect; however, you will need to resubmit the entire assessment again.
Assessment Instructions:
Read the following scenario and complete activities
SCENARIO
Ozwide Dream Clean is a small cleaning business that services both residential and commercial customers. Business is split evenly between residential and commercial customers. The business prides itself on its point of difference of being a high-quality provider of cleaning services. Cost of services are slightly higher than competitors, due to this point of difference. Cu
ently customers call the office by phone to book cleaning services.
To date, the business has done little marketing. It has a basic web site that includes three pages: About Us, Services Offered and Contact Details. Luckily, the business has a great reputation,