Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material
in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection
under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN XXXXXXXXXXis a
egistered higher education provider CRICOS Provider Code 02426B.
Assessment 3 Information
Subject Code: HAT205
Subject Name: Gaming and Entertainment Management in Hospitality and Tourism
Assessment Title: Business Memorandum
Assessment Type:
Length:
Written Proposal
3 pages (no more)
Weighting: 40%
Total Marks:
Submission:
100
Online
Due Date: Week 13
Your task
You are required to write a three-page business memorandum in response to the given scenario below.
Assessment Description
In this individual assessment, you will be given an opportunity to demonstrate an understanding of
esponsible gambling and entertainment management by proposing solutions to address recu
ing and
contemporary problems and issues in the gaming and entertainment industries.
Assessment Instructions
Scenario
Congratulations, upon your graduation, you have been appointed as the gaming manager at one of the
venues you have chosen to analyse in the first assessment. After a week in this role, you begin to notice
that certain venue practices may be in
each of the relevant state regulations related to responsible
gaming.
On one occasion, your gaming employees were serving free food and alcohol to gaming patrons with an
intent to motivate patrons to continue gambling; on another occasion, the gaming room stayed opened
past its stated closing hours as a few high-roller gamblers were preoccupied with gambling activities.
What’s more, you have read many negative commentaries on the venue’s social media page from family
and friends of the gaming patrons about how dissatisfied they are with the venue’s approach to
eliminating problem gambling.
In response, you then enquire with staff about the reasons behind such practices and learn that one of
the venue’s internal policies offers employee rewards to gaming staff if they were to achieve a certain
spend on poker machines at the end of each night.
Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material
in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection
under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN XXXXXXXXXXis a
egistered higher education provider CRICOS Provider Code 02426B.
Last month, Stacy, the gaming supervisor, was awarded an all-inclusive trip to the Gold Coast as a result
of achieving the highest revenue intake in the history of the venue’s business operations.
As a responsible gaming manager who has undergone extensive training in responsible conduct (service)
of gambling relevant to the state in which this venue is located, you are now planning to approach the
senior management to raise your concerns by preparing a business memorandum containing the
following sections:
Headings: ‘To’, ‘From’; ‘Date’; ‘Subject’.
Paragraph 1: A detailed statement addressing the potential
each and harm of the cu
ent employee
conduct at the venue.
Paragraph 2: A detailed statement addressing the potential
each and harm of the cu
ent in-house
employee rewards program.
Paragraph 3: Recommended solutions to resolve the potential
eaches outlined in the first and second
paragraphs.
Paragraph 4: Recommended approach to responding to negative social media commentary.
Reference List: Not included in the page limit of this submission.
In preparing this memorandum, you will need to cite relevant national gambling laws and state gambling
egulations along with any other publications that you find to be useful in supporting statements of the
memorandum. These must be referenced in accordance with Kaplan Harvard Referencing Style.
Wikipedia and other ‘popular’ sites are not to be used.
Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material
in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection
under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN XXXXXXXXXXis a
egistered higher education provider CRICOS Provider Code 02426B.
Assignment Submission
This file must be submitted as a ‘Word’ document to avoid any technical issues that may occur from
inco
ect file format upload. Uploaded files with a virus will not be considered as a legitimate submission.
Turnitin will notify you if there is an issue with the submitted file. In this case, you must contact your
workshop facilitator via email and provide a
ief description of the issue and a screenshot of the Turnitin
e
or message.
You are also encouraged to submit your work well in advance of the deadline to avoid any possible delay
with the Turnitin similarity report or any other technical difficulties that may occur.
Late assignment submission penalties
Penalties will be imposed on late assignment submissions in accordance with Kaplan Business School
“late assignment submission penalties” policy.
Number of
days
Penalty
1* - 9 days 5% per day for each calendar day late deducted from the total marks
available
XXXXXXXXXXdays 50% deducted from the total marks available.
After 14 days Assignments that are submitted more than 14 calendar days after the
due date will not be accepted, and the student will receive a mark of zero
for the assignment(s).
Note Notwithstanding the above penalty rules, assignments will also be given
a mark of zero if they are submitted after assignments have been
eturned to students
*Assignments submitted at any stage within the first 24 hours after the deadline will be considered to
e one day late and therefore subject to the associated penalty
For more information, please read the full policy via https:
www.kbs.edu.au/about-us/school-policies
https:
www.kbs.edu.au/about-us/school-policies
Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material
in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection
under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN XXXXXXXXXXis a
egistered higher education provider CRICOS Provider Code 02426B.
Important Study Information
Academic Integrity Policy
KBS values academic integrity. All students must understand the meaning and consequences of
cheating, plagiarism and other academic offences under the Academic Integrity and Conduct Policy.
What is academic integrity and misconduct?
What are the penalties for academic misconduct?
What are the late penalties?
How can I appeal my grade?
Click here for answers to these questions:
https:
www.kbs.edu.au/about-us/school-policies
Word Limits for Written Assessments
Submissions that exceed the word limit by more than 10% will cease to be marked from the point at
which that limit is exceeded.
Study Assistance
Students may seek study assistance from their local Academic Learning Advisor or refer to the
esources on the MyKBS Academic Success Centre page. Click here for this information.
https:
www.kbs.edu.au/about-us/school-policies
https:
elearning.kbs.edu.au/course/view.php?id=1481
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further
eproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86
XXXXXXXXXXis a registered higher education provider CRICOS Provider Code 02426B.
HAT205 Assessment 3 Marking Ru
ic – Business Memorandum 40%
Marking
Criteria
F (Fail)
0-49%
P (Pass)
50-64%
C (Credit)
65-74%
D (Distinction)
75-84%
HD (High Distinction)
85-100%
Employee Conduct
Statement
__/15 marks
You provided an unclear and/or
incoherent statement
addressing the potential
each and harm of the
cu
ent employee conduct at the
venue.
You provided a somewhat
detailed statement addressing the
potential
each and harm
of the cu
ent employee conduct
at the venue.
You provided a mostly detailed
statement addressing the
potential
each and harm of
the cu
ent employee conduct at
the venue.
You provided a detailed statement
addressing the
potential
each and harm of the
cu
ent employee conduct at the
venue.
You provided a detailed and
insightful statement addressing
the potential
each and harm of the
cu
ent employee conduct at the
venue.
Rewards Program
Statement
__/15 marks
You provided an unclear and/or
incoherent statement
addressing the potential
each
and harm of the
cu
ent in-house employee
ewards program.
You provided a somewhat
detailed statement addressing
the potential
each and harm of
the cu
ent in-house employee
ewards program.
You provided a mostly detailed
statement addressing the
potential
each and harm of
the cu
ent in-house employee
ewards program.
You provided a detailed statement
addressing the
potential
each and harm of the
cu
ent in-house employee
ewards program.
You provided a detailed and
insightful statement addressing
the potential
each and harm of the
cu
ent in-house employee rewards
program.
Recommended
Solutions
__/20 marks
The quality of