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Assessment Description . The purpose of this individual case study analysis is to further your skills in applying relevant marketing analysis tools. It will also test your ability to identify a range...

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Assessment Description . The purpose of this individual case study analysis is to further your skills in applying relevant marketing analysis tools. It will also test your ability to identify a range of marketing problems and propose strategical solutions. This will enable you to apply marketing theories and concepts to a “real world” business case. Your first task is to read the following case study: OzCo Boats Case Study OzCo Boats is a family‐owned boat building business based in Coffs Harbour, New South Wales. Operating since1961, OzCo designs and builds high quality, small- sized, luxury boats that are made in traditional handbuilt ways from traditional materials. Until now the business has prospered and it has built up strong reserves of cash. OzCo sell their boats to boat‐yards and also direct to consumers in Australia. However, the Australian domestic market is shrinking and more and more substitutes are becoming available. In contrast, there is fast market growth overseas where trading partners are available but, despite being the category market leader in Australia, OzCo has no experience in overseas markets. OzCo has always relied on traditional methods and materials to build its boats; this was fine in the 1960s, 70s and 80s but in recent decades there has been a move to newer and more efficient technologies both in materials and manufacturing processes. With no new models for decades, OzCo has a portfolio of products in decline In the Australian market. More worryingly, much of OzCo’s manufacturing technology is outdated and the CEO has told OzCo’s staff recently that ‘there is about to be Australian government legislation to restrict the use of some of our boat types.’ Despite having experienced and industry –respected staff, OzCo will not be able to make the technology changes fast enough before their current products become ‘illegal’ in Australia. This is not just affecting OzCo: other traditional boat‐builders in Australia face possible ruin too. Indeed, some of the larger and more technologically advanced boat‐builders are now looking to buy out their smaller competitors such as OzCo in order to acquire their market share, liquidate their assets and then close them down. Because of all of this, OzCo’s employees have low morale and significant staff departures are a risk (that is, OzCo’s best employees are likely to leave for other jobs if things don't improve). On the brighter side, overseas governments place fewer restrictions on the use of traditional boats and OzCo’s current products will be legal there for many years to come. More than this, the growing economies of emerging nations are generating wealthy consumers who have a passion for luxury products. Assessment Information COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969 This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN XXXXXXXXXXis a registered higher education provider CRICOS Provider Code 02426B. Based on the case study information above you are to: a. Provide a perceptual mapping of OzCo’s customer segments b. Use IBISWorld and provide an insight from the industry trends c. Perform the SWOT analysis of OzCo Boats d. Analyse the threats and opportunities you have discovered in the SWOT analysis. e. Based on the Ansoff’s Matrix and identified threats and opportunities, suggest a strategical alternative that OzCo Boats should pursue in the future. Provide reasons for your answer and support your recommendations with credible sources of information. In preparing your recommendations, you will need to reference at least 5 sources of information. These may include corporate websites, government publications, industry reports, census data, journal articles, newspaper articles, and textbook material. Your case study analysis MUST follow a professional report structure: Title Page Table of Contents Perceptual map of Customer Segments Industry Trends SWOT Analysis Strategical alternative Analysis Recommendations Reference List (you must apply Harvard Referencing Style)
Answered Same Day May 29, 2021 BUS106 University of the Sunshine Coast

Solution

Akansha answered on May 31 2021
137 Votes
Ozco boats case study- analysis of marketing tools and techniques    1
Marketing Principles
Ozco Boats case study
Name of the child            ________________________________________
Student ID                _______________________________________
Name of the university        _______________________________________
Contents
Marketing Principles    1
Ozco Boats case study    1
Introduction    3
Perceptual mapping of customer segments    3
Insights of the industry trends using IBIS world    3
SWOT analysis of OzCo Boats    4
Strengths    4
Weaknesses    4
Opportunities    4
Threats    4
Analysis of threats and opportunities    5
Strategic alternatives based on Ansoff’s Matrix    5
Market penetration    5
Development of the product    6
Market development    6
Diversification    6
Recommendations    6
Conclusion    6
References    7
Introduction
Ozco is a boat building company located in South Wales. The company was established in 1961 and excels in the manufacturing of a high quality, but small sized luxury segment boats. The company sell its boats to the boat yards and also to their direct customers across Australia. The company is also striving to make a good customer chain overseas. The purpose of writing this assignment is to focus on the marketing tools and techniques required by the company to promote its business. This assignment will also exhibit an illustrated version of the company’s customer segments, its industry trends, the SWOT analysis of the company and alternative strategies that the company can adopt to prosper in future (Palallo, 2014).
Perceptual mapping of customer segments
Perceptual mapping helps the companies to have a better understanding of its customers, who they are, what they want, their behaviour etc. In case of Ozco boats, there are massive number of customers who are still fond of luxury boats that are built using the traditional methods. There are 5 segments of customers.
1. Boating DNA – Customers who want boats which can be customized.
2. Active social boaters- Customers use such boats for durability and frequent use.
3. Image conscious boaters- Professional boat, which is used to spend time with family and friends.
4. Function first boaters- They are durable and use latest devices and technologies.
5. Casual boaters- Customers opt this to ensure safety while boating with families (Oman, 2016).
Insights of the industry trends using IBIS world
The boat industry is struggling to sustain since last 5 years, with a downfall in revenue annually by 2.4% rating to $1.1 billion in 2018-19. A considerable decrease of 7.4% is reported this year. The domestic demand has fallen, and the consumers are delaying in paying the expenditure for the boats. Also, the purchase for the new boats have fallen marginally. The industry has also...
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