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Southern ross Business School MKT00720 – Marketing Session 2, 2018 Assignment 1: Case Study Analysis Core Information: Due: Weighting: 30% Individual/Group: Individual Assignment Word limit: No more...

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Southern ross Business School
MKT00720 – Marketing
Session 2, 2018
Assignment 1: Case Study Analysis
Core Information:
Weighting:    30%
Individual/Group:     Individual Assignment
Word limit:    No more than 1500 words (plus or minus 10%). Assignments that exceed 2000 words will be refe
ed back to the author for revision and penalties for late submission will be applied until the assignment has been resubmitted within the specified word limit.
Aim: The primary aim of this assignment is to explore your capacity to analyse the marketing strategies and marketing processes of real organisations and determine their effectiveness. It also aims to determine your ability to analyse such practical matters using early concepts (such as marketing intelligence, market segmentation and target marketing to name a few examples) covered in the formative weeks of the unit.
Core Task:
Basing your arguments on the academic literature that you have studied in the first four topics of this unit, write a report on the ways two different organisations have been able to compete in their markets. Your report should discuss the following points about each of the two organisations:
1.    Evidence that the organisation has a gain a competitive advantage from their marketing processes.
2.    Theoretical analysis of the reasons for the achievement of this advantage.
Your discussion is to be based on two suitable published case studies. This means case studies published in the academic literature – for example, the series of case studies in a textbook, or published in journals etc. Case studies and short articles in newspapers, magazines, website opinion pages and the like are definitely not acceptable, although such materials may be used to supplement the published case study and your analysis. All sources must be properly referenced. If in any doubt about the suitability of a case study, seek an early ruling from your local lecture
This is a substantial piece of scholarly work and will require extensive engagement with both unit theory and at least two detailed case studies.
1. Choose your two cases. They all need to be published cases in academic sources (e.g. textbooks, journal articles). It is obviously important that each case represents an instance of a company achieving a clear success in terms of their marketing function.
2. Analyse and locate evidence. Begin to analyse each case in terms of the two questions – particularly question one listed previous. It is vital that you respond to both questions, but the evidence successful marketing practice is more likely to be in the case material itself. It is in this part of the process that you might
ing in supplemental material from company documents/websites, media analysis and so on. Be sure to reference all sources properly. You need to try and show clear and where possible objective evidence of sustained competitive advantage.
3. Analyse and explain. You need to move from the presentation of evidence to explaining how the company/organisation was able to achieve its success through its strategies. This part of the assignment requires you to consider any aspect of the marketing strategy process and/or any aspect of the organisations’ marketing-based strategising that you think has enabled them to sustain their competitive advantage. You will need to show that you understand relevant theories and concepts from the course and that you can apply them to an analysis and assessment of different companies’ marketing actions and performance. Consider using relevant models and theoretical perspectives to make your analysis. For example, you might find that one successful organisation has executed its marketing strategy by applying Porter’s Generic Strategies, whereas another successful organisation has executed a successful marketing strategy by consistently exploiting some interesting form of customer segmentation. You may find an opportunity to critique various concepts and theoretical positions through seeing how they apply or don’t apply to your case organisations. Evidence that you understand and can use tools discussed in the early topics of the unit will add value.
4. Write up. On completing your analysis, you obviously need to write it up. You should respond to this task in report format, with headings and subheadings used to help readers understand the structure of your paper. A possible structure might be:
a. An introduction which both sets up the task and the rest of the paper, and introduces the core concepts that the task is designed to deal with. You might also take this chance to scope the work – for example the time frame that will be used to assess the marketing success for the case organisations.
. Description of the two cases. Describe each case, each organisation and the sources of your information.
c. Evidence of Marketing-related success (leading through to a competitive advantage for the firm). Marshal all the evidence that you can that you think reveals that each organisation has well and truly found success in the marketing realm.
d. Analysis and Explanation. Provide a detailed analysis of how each organisation achieved its success in marketing terms.
e. Conclusion. Summarise the key points and what can be learnt from the overall analysis.
5. Submission. Once you have completed the report and are satisfied that you have done your best, submit it via Turnitin on Blackboard. Please be reminded of the plagiarism rules which apply.
The marking criteria for the assignment are on the next page. They are published to give you detailed guidelines about the way in which your mark will be calculated. Please read them carefully. Note that they are a guide, not a definitive formula for allocating marks. No set of criteria can accurately describe every possible assignment and so your final mark will reflect the application of academic judgement by your marker to your whole assignment.
MKT00720 – Marketing (Session 2, 2018)
Assignment 1: Case Study Analysis Marking Criteria
    Ratings and Comments According to Criteria
    Properly describes the task and sets up the report content that follows:
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_| NA
Introduces the core concepts
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Outlines the parameters and scope that will be used in the assignment
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Further Comments as necessary
    Case Selection and Description
    Selection of two appropriate cases from appropriate sources
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Each case is properly described to enable the reader to understand them and their context:
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
    Evidence of Sustained Competitive Advantage
    Is able to show clear evidence of marketing success/excellence for each case
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
The evidence is sufficiently detailed and objective
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Further Comments as necessary
    Analysis and Explanation
    Provides a plausible explanation for the sustained marketing success of each case organisation:
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Makes appropriate use of theories, models and concepts from the course to explain competitive success:
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Shows a good understanding of theory and concepts and an ability to apply them to real case situations
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Shows capacity to make use of analytical tools to aid assessment of marketing-related strategy
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Further Comments as necessary
    Draws sensible conclusions based on the analysis and discussion:
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Conclusions reveal key learning to be taken from the analysis
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Further Comments as necessary:
    Technical and Professionalism Aspects of the Report
    In-text citations and proper referencing (note: an absence of in-text citations and referencing may lead to penalties beyond the marks allocated for this criteria point):
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Appropriate sources used and referenced:
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Presented in well-thought out, consistent, readable form/appropriate length:
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Style, spelling, grammar and syntax
Excellent |_| Very Good |_| Good |_| Satisfactory |_| Needs Development |_| Poor |_|
Further Comments as necessary
    Total: The paper is marked out of and then adjusted to conform to the 30% loading for the course
    Summary Comments as Necessary:
School extension policy
Students wanting an extension must make a request at least 24 hours before the assessment item is due and the request must be received in writing by the unit assessor or designated academic.
Extensions within 24 hours of submission or following the submission deadline will not be granted (unless supported by a doctor’s certificate or where there are exceptional circumstances – this will be at unit assessor’s discretion and will be considered on a case by case basis). Extensions will be for a maximum of 48 hours (longer extensions supported by a doctor’s certificate or exceptional circumstances to be considered on a case by case basis).
A penalty of 5% of the
Answered Same Day Jul 26, 2020


Tp Academic answered on Jul 28 2020
142 Votes
Table of Contents
Introduction    2
1. The marketing manager of Singapore Airlines    2
2. The marketing manager of Apple    3
3. The success stories    4
4. The marketing success    5
Conclusion    6
Reference List    7
The management of marketing determines the different objectives of marketing. The various objectives of marketing are both long as well as short-term based. The objectives require a very systematic and transparent approach. The objectives are consistent concerning the objectives as well as goals of the organisation. Forecast of sales, the various programmes of marketing to the formulation of strategies are taken into consideration. The management of marketing deals with the implementation of the various plans for the achievement of the goals that are determined beforehand by the organisation. A collection, coordination of the various resources is taken into consideration for the successful implementation of the different plans. The management of marketing takes into consideration the adjustment of the many activities that in a harmonious way. The different activities that are involved include the planning of the product, the forecasting of the sales and the various procedures and issues associated with it.
1. The marketing manager of Singapore Airlines
The marketing mix
The position that Singapore Airlines holds given the scenario of the world ranking is quite impressive. Singapore airlines the tenth position for the ca
ying of passengers on an international basis. Report says that the end of January 2017 saw Singapore Airlines holding a significant number of aircraft and the number is 111 (Olsonet et al. 2018 p.63). Boeing 777, Ai
us A330, Ai
us A350, as well as Ai
us A380 are also included among the significant number of fleet. Diversity is observed given the range of the products as well as the services for the in-flight as well as on-ground. The Malaysian airlines grew steadily from that point and began offering international flights. In the year 1966, the governments of SI acquired joint control of the airlines. Temasek Holdings limited owns 55.4% of the SIA’s shares. Temsek is said as the investment firm valued $160 billion, with investments in the Asian markets. Temasek enjoys$ bond developed by both standard application (, 2018). This pushed up total costs by 6%, partly causing a 52% fall in operating profits. The major fall in the profit was provoked due to the lack of the revenue items which involves aircraft delivery delay which was recorded in the month of June, 2017 quarterly. The last result revealed a basic state of the vulnerability of the pricing power of Singapore Airlines. As enhanced from the porters generic strategies (commented by Luu et al. 2018, p.166 ), Singapore airlines highlights on the cost focusing strategies where the company selects a proper segments or else the group of segments involved in the industries. The five elements are as follows:
1. Stringent processes and stringent selection
2. Retraining of employees and extensive training
3. Formation of successful delivery teams
4. Empowerment of front line staff
5. Motivation of employees.

Here it has been said that, in order to generate and increase their cost price the Singapore airlines are required to focus on those particular companies who have maintained their position in the airline industry. Ai
us A380-800 has the Singapore Airlines Suites available on it. This includes the compartments, which are separate, seats which are made up of leather, the front walls and the LCD TVs that are placed over the walls. This also includes beds that are separately placed. First Class, Economic Class and the Business Class are also available (Di and Lindgreen 2018 p.6).
2. The marketing manager of Apple
Apple enjoys the revenue growth that is an unparalleled one. The period was 2004-2014. The value so recorded was $8 billion to about $180 million. The strategies of Apple are such that it takes it way ahead of the so-called or the given tag of some
and of computers (Di and Lindgreen 2018, p.6). Apple developed a strong reputation related to Apple
and as well as the success to enter in a lucrative market of cell-phone, a primary step which encourages a potential threat to the apple
and and the success of the apple
and. All the features and the benefits of iPhone have come for a price, the initial price of 4GB model was about $499 and the 8GB model which cost $599, it has been observed that the Huawei has taken up a second position on...

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