You, as a software architect, are assigned to modernize a CRM (Customer Relationship Management) system for your employer. The key driver behind this system is to attain and retain customers through its relationship with them.
Createthe following sections of the Architecture Design Document (ADD) in a 3- to 4-page Microsoft®Word document, using the Customer Relationship Management (CRM) system described in theAssignment Backgrounddocument:
Incorporatethe two sections into a single Microsoft®Word document. As this document is intended for a technical team, APA formatting is not required.
Includeat least 3 External references and 1 Internal reference in your assignment, along with necessary citations for each reference. Refer to the details on the difference between External vs Internal references in the Course Resources.
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