You are to prepare a submission to satisfy your client’s requirements as outlined below. You are
required to investigate the issues at Pressure Hydraulics and provide a feasibility study into the
improvement to their current business processes. You will need to conduct an investigation into the
client’s problems and evaluate a solution to meet their business needs.
Overview – Pressure Hydraulics
Pressure Hydraulics is a locally owned business that currently has three service centres; Newcastle,
Toronto and Maitland. Each service centre provides maintenance and specialised servicing of
hydraulic systems as used in cars, trucks and earth moving equipment. The Maitland service centre
also provides a specialty service to the mining industry where two purpose built trucks go onsite to
service a range of mining equipment.
The business has become quite profitable in the past years and its owner, Allan Taylor, has devised
plans to expand by opening service centres at Coffs Harbour and Gosford. Allan has future plans for
other service centres along the east coast of NSW. He also feels that the time is right to look at how IT
can support the existing business and enable his future business plans.
Currently, Allan spends a portion of each day at each service centre to monitor its operations. This is
leaving little time to continue developing his business and he realises he will not be able to spend the
same sort of time in the Coffs Harbour and Gosford service centres.
Document Preview: HA2042 – Accounting Information Systems
Assignment 2
Due: 5pm Friday, Week 11
You are to prepare a submission to satisfy your client’s requirements as outlined below. You are
required to investigate the issues at Pressure Hydraulics and provide a feasibility study into the
improvement to their current business processes. You will need to conduct an investigation into the
client’s problems and evaluate a solution to meet their business needs.
Overview – Pressure Hydraulics
Pressure Hydraulics is a locally owned business that currently has three service centres; Newcastle,
Toronto and Maitland. Each service centre provides maintenance and specialised servicing of
hydraulic systems as used in cars, trucks and earth moving equipment. The Maitland service centre
also provides a specialty service to the mining industry where two purpose built trucks go onsite to
service a range of mining equipment.
The business has become quite profitable in the past years and its owner, Allan Taylor, has devised
plans to expand by opening service centres at Coffs Harbour and Gosford. Allan has future plans for
other service centres along the east coast of NSW. He also feels that the time is right to look at how IT
can support the existing business and enable his future business plans.
Currently, Allan spends a portion of each day at each service centre to monitor its operations. This is
leaving little time to continue developing his business and he realises he will not be able to spend the
same sort of time in the Coffs Harbour and Gosford service centres.
Existing System
Each service centre operates as an independent business, with eight technicians in the workshop (one
of whom is a workshop foreman) and one office assistant. The office assistant takes phone calls from
people requesting quotes for work or to have work done. For requests on quotes, the office assistant
looks up a hard copy of a price book (known as The Price Book) and gives a...