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Write a report to critically analyse the company's current situation, its impact and your intervention strategy and recommendations to make Meta Tech Solution more productive and progressing.

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INFS 5058-Business Practices for IT Professionals
Pa
ge
1
REPORT -INDIVIDUAL TASK
This assessment task contributes to 40 % of the total course grade.
RATIONALE:
This assessment task provides an opportunity for students to explore the contributions to society and/or
usiness of a successful leader and share this knowledge while practising their ve
al communication skills.
ASSESSMENT SUMMARY:
Components Due date Individual or pairs Submission process
Part 1-Report
Part 2- Presentation
17 September 2023 Individual online
TASK DESCRIPTION
Part 1
Write a report based on the following scenario.
'Meta Tech Solutions' is a mid-sized software development company once considered a promising player in
the industry. However, over time, the company has been plagued by various dysfunctional elements,
severely impacting its performance and reputation.
The company suffers from a severe
eakdown in communication among departments and teams. Different
teams rarely interact or share information, leading to duplicated efforts, missed opportunities, and delayed
project deliveries. This lack of collaboration has resulted in a toxic work culture, with employees feeling
isolated and disengaged.
The leadership within the organisation is weak and indecisive. A lack of clear vision, mission, and strategy
has left employees feeling directionless and demotivated. Managers often resort to micromanagement rather
than empowering their teams, which hampers creativity and innovation.
Ethical issues have arisen within the company, with reports of favouritism, nepotism, and misuse of power.
Employees have observed unfair promotions and project allocation practices, leading to demoralisation and
mistrust. The lack of transparency in decision-making exace
ates these ethical challenges. The company is
esistant to change and hesitant to adopt new technologies and processes. The competitors are taking this
opportunity to adapt to change more quickly. Employees are reluctant to em
ace change due to the
prevailing fear of job insecurity and a lack of confidence in the leadership's ability to manage change
effectively.
Decision-making within the organisation is slow and bureaucratic. Decisions often go through multiple
layers of approval, leading to delays and missed opportunities. The lack of data-driven decision-making and
eliance on subjective judgments further exace
ate the inefficiency.
Many highly skilled and experienced employees have recently left Meta Tech Solutions and joined the
competitors. The low morale of remaining employees further contributes to reduced productivity and an
INFS 5058-Business Practices for IT Professionals
Pa
ge
2
overall hostile atmosphere. Due to internal dysfunction, the company's products and services have suffered
in quality. This has led to customer dissatisfaction and declining repeat business and refe
als.
The senior management appoints you as leader of the intervention committee to address the cu
ent issues
and improve the company's morale. Write a report to critically analyse the company's cu
ent situation, its
impact and your intervention strategy and recommendations to make Meta Tech Solution more productive
and progressing.
MAJOR COMPONENTS OF THE REPORT
Title
• A meaningful Title, Table of content
Executive summary
• In less than 200 words ... what was the problem, how was it investigated, what did you find out, and
what do your findings mean?

Introduction
• Set the scene for the reader; provide background information about the topic. State the aim/purpose
of the investigation. Outline the body sections.
Main Body
• Organise the sections logically: what you investigated, what you found, what interpretations and
judgements you made. Use short informative headings and subheadings.
• What do you recommend as a course of action?
Conclusion
• What has been achieved, and the significance of your findings and your discussion? Have your aims
een successful or not?
References
• At least 8 academic references must be required and formatted according to UniSA Harvard style
https:
lo.unisa.edu.au/course/view.php?id=3839§ionid=555862
• All academic texts must be referenced. If you find a source of insufficient academic information, it
needs to be acknowledged accordingly. Always cite another person's ideas or work. If you are not
sure how to do this, please access the Academic Integrity Module:
https:
lo.unisa.edu.au/mod
ook/view.php?id=252142&chapterid=39190
• In addition to helping you avoid plagiarism, referencing adds credibility and substance to your work;
it demonstrates that you have read widely and enables you to provide evidence and information to
support your ideas. For more details, refer- https:
lo.unisa.edu.au/course/view.php?id=3839
https:
lo.unisa.edu.au/course/view.php?id=3839§ionid=555862
https:
lo.unisa.edu.au/mod
ook/view.php?id=252142&chapterid=39190
https:
lo.unisa.edu.au/course/view.php?id=3839
INFS 5058-Business Practices for IT Professionals
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ge
3
PRESENTATION AND FORMATTING OF THE REPORT
• You will be assessed on the content and presentation, which includes using appropriate language and
terminology, adhering to referencing conventions, and structuring texts professionally: e.g. headings,
headers and footers, cover pages, etc.
• Wordcount- approximate 2000 words +/- 10% is allowed
• Margins 2.5cm all around.
• Font 12-point Cali
i or Times New Roman, including headings.
• Single-line spacing, one clear line space between numbered and titled paragraphs.
• Each section with an appropriate heading.
• Header – course name, student ID number.
• Footer –page number
• Minimum 8 academic references
• Submit a Word document not a pdf ( to check the wordcount)
• Note: These guidelines are assessed.

INFS 5058-Business Practices for IT Professionals
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Marking Guidelines

INFS 5058-Business Practices for IT Professionals-Report

Assessment
feedback
Key components of this assignment Marks
Meaningful Title
Table of content
Executive summary
• In less than 200 words ... what is this report about, how was it investigated, what did
you find out, and what do your findings mean?


1 Mark
Introduction
Set the scene; provide some background information about the topic. State the aim/purpose
of the investigation. Outline the body sections.
(2 Marks)
Body
The main content is divided into paragraphs. Each paragraph explains and supports your
position/answer to the essay question.
A topic sentence lets the reader know what the focus of the paragraph is.
Development is where you explain/expand on the idea presented in the topic sentence.
Critical analysis of each component in the scenario
Arguments are supported with appropriate references. Remember to reference ideas that are
not your own.
Proper linking to the next paragraph
(14 Marks)

Conclusion
What has been achieved, and what is the significance of your findings and your discussion?
Have your aims been successful or not?
(1 Marks)

Formatting and submission of the report
Appropriate classification of contents
Appropriate linking of the contents
Easy to read
Clarity of writing
Submit a word document
Formatting guidelines followed
(2 Marks)
Consistent progress
Worked on OneDrive document
Notes on the report and the presentation
(4 Marks)
References- Quality references-Minimum 8
XXXXXXXXXXRelevant to the topic, formatting
XXXXXXXXXXCo
ect formatting of in-Text referencing

(2 Marks)
Reflection

What have you learned by completing this assignment?
(2 marks)
INFS 5058-Business Practices for IT Professionals
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Part 2
You have to do a video presentation on a person you consider a successful leader. There should be
evidence of research you have undertaken through theoretical literature and appropriate referencing. Your
work should provide details of your chosen person:
a. leadership style and characteristics based on any existing theories
. incidents/examples of their successes
c. why they appeal to you
d. challenges with their leadership styles


AUDIO-VIDEO PRESENTATION

• You must make an approximate 7 to 8 minutes presentation using MS Powerpoint or other
appropriate presentation software, utilising no more than 10 slides.
• Include a discussion of the points mentioned above a-d.
• At least 5 academic references must be required and formatted according to UniSA Harvard style
https:
lo.unisa.edu.au/course/view.php?id=3839§ionid=555862

• Demonstrate appropriate ve
al communication techniques.
• You must audio/video and record the presentation. Your face must be shown while doing the
presentation.
• Use any software/ platform that allows doing the audio and video recording.
• Save the recording.
• Upload to youtube and include the link at the end of the report- Choose Privacy settings – Unlisted
If you keep it ‘Private’ the marker can’t open the link.

• How to upload to youtube?
https:
support.google.com/youtube/answe
57407?hl=en&co=GENIE.Platform%3DDesktop

https:
www.youtube.com/watch?v=tsu01TR7Ofk










https:
lo.unisa.edu.au/course/view.php?id=3839§ionid=555862
https:
support.google.com/youtube/answe
57407?hl=en&co=GENIE.Platform%3DDesktop
https:
www.youtube.com/watch?v=tsu01TR7Ofk
INFS 5058-Business Practices for IT Professionals
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Marking Guidelines
INFS 5058-Business Practices for IT Professionals-
Audio/video Presesentation

Assessment feedback

Key components of this assignment Marks
Audio and Video presentation
Clear presentation
Time limit followed (marks will be deducted if the video is exceeding 8
minutes)
Includes all the required sections
Quality of the content
Contents organised in a sequence manner
Talks to the audience (eye contact)
Appropriate volume and tone
When uploading the video, choose the Privacy settings as ‘Unlisted’

Youtube link included and working (marks will be deducted if the link is not
working)

(7 Marks)
Formatting of the presentation
Appropriate classification of contents
Easy to read
Clarity of writing
Formatting guidelines followed
(2 Marks)
References
Included as per the instruction
Formatting of the references
(1 Marks)

Notes included in the OneDrive document (1 Marks)



Academic Integrity Instructions

• Ensure all documents submitted to the university are authentic
• Referencing the sources of information and ideas in your assignments
• Paraphrasing other people's work and ideas while still referencing the source
• Completing your own work independently


SUBMISSION
• Final Document: 17 September 11.59 pm (online)-All in one document-Includes Part 1-Report, and
Part 2-YouTube link of the presentation

    REPORT -Individual TASK
    Rationale:
    Assessment Summary:
    TASK DESCRIPTION
    Major components of the report
    PRESENTATION AND FORMATTING OF the Report
    Audio-Video Presentation
    submission

INFS 5058-Business Practices for IT Professionals
Pa
ge
1
REPORT -INDIVIDUAL TASK
This assessment task contributes to 40 % of the total course grade.
RATIONALE:
This assessment task provides an opportunity for students to explore the contributions to society and/or
usiness of a successful leader and share this knowledge while practising their ve
al communication skills.
ASSESSMENT SUMMARY:
Components Due date Individual or pairs Submission process
Part 1-Report
Part 2- Presentation
17 September 2023 Individual online
TASK DESCRIPTION
Part 1
Write a report based on the following scenario.
'Meta Tech Solutions' is a mid-sized software development company once considered a promising player in
the industry. However, over time, the company has been plagued by various dysfunctional elements,
severely impacting its performance and reputation.
The company suffers from a severe
eakdown in communication among departments and teams. Different
teams rarely interact or share information, leading to duplicated efforts, missed opportunities, and delayed
project deliveries. This lack of collaboration has resulted in a toxic work culture, with employees feeling
isolated and disengaged.
The leadership within the organisation is weak and indecisive. A lack of clear vision, mission, and strategy
has left employees feeling directionless and demotivated. Managers often resort to micromanagement rather
than empowering their teams, which hampers creativity and innovation.
Ethical issues have arisen within the company, with reports of favouritism, nepotism, and misuse of power.
Employees have observed unfair promotions and project allocation practices, leading to demoralisation and
mistrust. The lack of transparency in decision-making exace
ates these ethical challenges. The company is
esistant to change and hesitant to adopt new technologies and processes. The competitors are taking this
opportunity to adapt to change more quickly. Employees are reluctant to em
ace change due to the
prevailing fear of job insecurity and a lack of confidence in the leadership's ability to manage change
effectively.
Decision-making within the organisation is slow and bureaucratic. Decisions often go through multiple
layers of approval, leading to delays and missed opportunities. The lack of data-driven decision-making and
eliance on subjective judgments further exace
ate the inefficiency.
Many highly skilled and experienced employees have recently left Meta Tech Solutions and joined the
competitors. The low morale of remaining employees further contributes to reduced productivity and an
INFS 5058-Business Practices for IT Professionals
Pa
ge
2
overall hostile atmosphere. Due to internal dysfunction, the company's products and services have suffered
in quality. This has led to customer dissatisfaction and declining repeat business and refe
als.
The senior management appoints you as leader of the intervention committee to address the
Answered 4 days After Sep 09, 2023

Solution

Dipali answered on Sep 13 2023
37 Votes
WRITTEN ASSIGNMENT        16
WRITTEN ASSIGNMENT
Table of Contents
Executive Summary
    A once-promising participant in the software development sector, Meta Tech Solutions is today dealing with serious problems that have hurt its performance and image. A
eakdown in communication, poor leadership, ethical issues, reluctance to change, bureaucratic decision-making, and low employee morale are some of the issues facing the organization. These problems have caused lost opportunities, project delays, a hostile workplace environment, and diminishing product quality, which has resulted in dissatisfied clients. A thorough intervention plan is suggested to solve these issues, which includes re-establishing communication, increasing leadership, resolving ethical issues, em
acing change, and simplifying decision-making, raising staff morale, and improving product quality. These actions seek to enhance teamwork, offer clear guidance, encourage openness and ethics, support creativity, and produce a good workplace. If this intervention is successful, Meta Tech Solutions will not only be revived but well positioned to compete in the market, assuring its long-term viability and expansion.
Table of Contents
Executive Summary    3
Introduction    6
Analysis of Cu
ent Situation    6
Communication Breakdown    6
Weak Leadership    6
Ethical Issues    7
Resistance to Change    7
Bureaucratic Decision-Making    7
Employee Morale and Attrition    8
Impact on Product and Services    8
Intervention Strategy    9
Rebuilding Communication    9
Strengthening Leadership    9
Addressing Ethical Concerns    10
Em
acing Change    11
Streamlining Decision-Making    11
Boosting Employee Morale    12
Enhancing Product Quality    12
Recommendations    13
Conclusion    15
References    17
Introduction
    The once-promising software development business Meta Tech Solutions is presently dealing with a number of problems that have had a significant negative impact on its performance and reputation. In order to rejuvenate Meta Tech Solutions and make it more productive and forward-thinking, this research will examine the company's existing condition, the effect of its challenges, and suggest an intervention approach. An analysis of the existing situation, an intervention approach, suggestions, and a conclusion are among the elements that make up the report's organizational structure. Each segment will offer insights into the company's issues and suggest practical solutions to deal with them.
Analysis of Cu
ent Situation
Communication Breakdown
    There is a serious
eakdown in communication across teams and departments within Meta Tech Solutions. The absence of communication and information exchange across several teams causes a wide range of problems [1].
· Impact: Because of this communication failure, projects are delayed and duplicated efforts are made. It promotes a poisonous workplace atmosphere where workers experience isolation and disengagement.
· Implications: The Company’s total productivity, innovation, and employee happiness are impacted by its failure to collaborate effectively.
Weak Leadership
    The leadership of Meta Tech Solutions is defined by its frailty and a lack of resolve. Employees lack direction due to a lack of a defined vision, objective, and strategy [2].
· Impact: Instead of empowering their staff, managers frequently turn to micromanagement, which stifles innovation and creativity.
· Implications: The Company’s capacity to respond to shifting market conditions and successfully manage its staff is hampered by the lack of strong leadership.
Ethical Issues
    Within the organization, ethical issues including favouritism, nepotism, and the abuse of authority have become known. Employees have seen biased project assignments and promotions.
· Impact: These ethical concerns result in employee dissatisfaction and mistrust [3]. These difficulties are made worse by decision-making that is opaque.
· Implications: A culture of unethical behavior harms the company's
and, erodes trust, and raises compliance and legal concerns.
Resistance to Change
    Meta Tech Solutions is averse to change and hesitant to implement new procedures and technology. Employees wo
y about job instability and do not trust management to handle change effectively.
· Impact: The Company’s ability to compete is hampered by this reluctance since other businesses adjust to market changes more swiftly [4].
· Implications: Resisting change may cause a company model to become stagnant and cause growth chances to be lost.
Bureaucratic Decision-Making
    The organization's decision-making process is cumbersome and sluggish, frequently necessitating many levels of approval.
· Impact: As a result, there are delays, missed opportunities, and inefficiencies. Decisions are frequently not data-driven but subjective.
· Implications: The Company’s agility and capacity to react to market dynamics are weakened, which has an impact on its capacity to maintain competitiveness [5].
Employee Morale and Attrition
    Because of the company's dismal morale, some highly qualified and experienced workers have left Meta Tech Solutions for other companies.
· Impact: The surviving employees have low morale, which further lowers productivity and fosters a hostile environment [6].
· Implications: High attrition rates cause knowledge loss and impair the business' capacity to provide high-quality goods and services.
Impact on Product and Services
    The quality of Meta Tech Solutions' goods and services has decreased because of internal dysfunction.
· Impact: As a result, there are now fewer...
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