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Why is it necessary to collect feedback from the client and/ or their advocate? (30 words)

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Why is it necessary to collect feedback from the client and/ or their advocate? (30 words)
Answered 1 days After Jan 09, 2021 CHCAGE003 Training.Gov.Au

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Mehzabin answered on Jan 10 2021
149 Votes
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Feedbacks are very essential in improving retention of clients and decrease client leakage. Action taken on the feedbacks provided by the clients can improve the experience of the clients significantly. Feedback collection offers better understanding of the customer or client...
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