Use your selected company from Weeks 1-5 for this week’s assessment. DOLLAR GENERAL You’ve become a trusted resource for your organization, and they’ve asked your advice on having a competitive...

Organization’s cu
ent culture Student Name: Unit Name: University Name: Date:
Organization’s cu
ent culture
Student Name:
Unit Name:
University Name:
Date:
Organization’s cu
ent culture
There are many things that contribute to the organizational culture of a company. Dollar General believes that it has what it takes to create something great for employees and customers.
2
The American company Dollar General was legally founded in 1939 by Carterner moreover his father J.L. Turner, In Scottsville.
Dollar General's goal is to provide our employees with a good working environment and opportunities while at the same time providing a better life for our customers.
Their culture is created around employees and customers, providing them with the perfect place to work and providing them with a great shopping experience (Dean Duncan, 2018).
Continued..
They are leveraging traditional and new learning portals to increase productivity while benefiting our employees.
Their training provides employees with all the tools and knowledge needed to provide excellent customer service to their customers.
At Dollar General, we make sure that our employees understand that our customers always come first before other duties and that is what it should be (DOLLAR GENERAL, 2018).
3
Dollar General (n.d.) explains: Experienced employees are attracted to the opportunity to develop with the rapidly developing retailers in America.
Dollar General can improve employee morale and engagement through advanced training and talent development within the business.
Impact of demographic forces
Most pleased is that Dollar General continues to hold its place in various demographic and income groups.
Among the lowest-income consumers, wallet share is slowly rising.
This is because Dollar General is adding points of interest to its range, such as household items, opportunity products and fresh food.
4
Dollar General started its fiscal year with a series of numbers, with top lines in particular increasing sales by 8.3% overall and by 3.8% on a comparative basis..
The continued addition of new stores and the increase in customer traffic and transaction values have all fueled the rise.
After the decline in the previous quarter, net income increased modestly by an impressive 5.5%, mainly due to the higher tax rate (Dollar General, 2016).
There was pressure from higher operating costs and a slightly lower gross margin on consumables due to a less favourable skew in sales mix.
However, I believe the final line numbers look very strong given the amount that
Dollar General is investing in developing new stores, technologies and proposals.
In addition to this, there are signs that the number of middle-income families shopping at dollar general has increased slightly since the beginning of the year.
This is a welcome development. That's because Dollar General applies this in a way that's appropriate for the consumer, rather than just replicating what everyone else is doing. DG GO! The app is one example.
5
This reinforces Dollar General's destination as a place to buy low-priced necessities, ensuring that this footprint can accommodate the impulsive purchase of non-consumables at stores.
This may only give the number a slight bump, but it is nonetheless useful (Eastern Daylight Time, 2020).
The number of high-income shoppers has also increased over the past year, primarily due to store expansion programs that have increased shopper share across all segments.
To date, much of the innovative focus has been on products and assortments. While this...