***The following Questions 1-4 need to be answered in the order set up*** *** Please use the attached resources - especially chapter 33 in Emergency Department Management 2 nd *** 1) Why is it so...

1) Why is it so important to try and match ER service capacity to patient demand?
ER is basically an Emergency department in the hospital or the Healthcare organization, ED as an emergency department in healthcare which refers to casualty department where patients are a
ived for immediate medical or surgical treatment and care on immediate basis. Mostly critically injured, ill, cardiac a
est etc patients are
ought to ED for immediate care.
Emergency department mostly seen overcrowded and long waiting hours for immediate care from the department and doctors, this is usually due to less availability of ER beds and less staff or doctors, which will lead to patient safety endangered, quality care suffering, impairing of staff morale and also cost of care will be increased. Overcrowding and managing it, will also lead to long waiting duration to transfer to specific ward in the hospital after immediate care is provided.
It is important to try and match ER capacity to patient demand because:
a) This will lead to immediate care for the casualty patients and quickly transfer to hospital ward beds which will help other ER patient’s treatment quick.
) If waiting hours becomes long that will lead to more number of endanger to patients life.
c) Quality of care suffers because if the patient is not treated on time it might lead to complications and cause unmanageable consequence to patient’s life.
d) If the patient does not get immediate care in certain ER situations they will have severe complications which might lead to endangering their life and high cost services.
e) If hospital increases the capacity of more ER beds and more staff it will help in less waiting hours and immediate care and staff should quickly diagnose or understand the severity and provide immediate care and transfer the patient to concerned hospital ward for further treatment.
f) Using all these as priority will help in low cost, increase staff morale and improve patient care in ER department.
g) Regular communication of ER staff with senior executives will help in making them understand that which all things to be considered priority and given more importance to provide required resources and importance for continuous flow in the ER department.
h) A focus on patient care program to be conducted for all the staffs like doctors, nurses and other staffs for the improvement, changes etc in the required parts of the ER department.
2) What is the operational principle behind fast-tracking uncomplicated patients in the Emergency department?
A great work and effort is always required to fine line the process. So to help this, complete focus and quickness to be attempted to provide required immediate care.
According to Kirk Jensen (2009)
The operational principles behind fast tracking uncomplicated patients in ED are as follows:
a) Right core measures: to understand patient complications or severity and concerned measures are taken into action to provide care.
) Right use of the resources: Using required resources for clinical or surgical issues so that right care and cost is applied to the patient care service.
c) Right use of bed: If the patient requires treatment for critically ill or injured etc problems beds definitely adds value in providing required care so such patients given priority in using the ER beds.
d) Right Team and their availability: A team that works together achieves together so right use of the staff and their knowledge is important in ED to ensure quick care.
e) Right use of time: Use of...