Part I:
After reading chapter 16, complete the following activities and type your findings:
1. Understand Yourself Feature: How Do You View Money?
2. Review Table 16-1 (P525) and identify which of the career anchors suit you.
3. Complete the exercise Shown above: do you have a proactive personality?
4. Complete the Improve Your Skills Global Perspective self-assessment. p 537.
5. How do you define career success?
6. Identify your ideal work –life balance?
Part II:
The case study in this chapter explores how KPMG instituted a flexible work program to help it meet its business needs while meeting employee needs as well.
Case Study: Flexibility at KPMG
Summary: Accounting firm KPMG wanted to decrease payroll costs while maintaining its commitment to employees. KPMG gave employees the choice of a four-day workweek at 90 percent of their salary; a sa
atical at 30 percent of their base pay; either or both; or neither. To educate employees about their options, KPMG held conference calls, trained managers, and posted questions and answers on its intranet.
Discussion points:
1. How does this program help KPMG?
2. How does this program help KPMG’s employees?
3. If you were employed by KPMG, would this program appeal to you? Why or why not?
Part III:
Emotional Intelligence: is an interpersonal capability that includes the ability to perceive and express emotions, to understand and use them, and to manage emotions in oneself and other people. Complete the emotional intelligence assessment found at this link: http:
www.queendom.com/tests/access_page/index.htm?idRegTest=1121
After finishing the assessment, answer the following questions:
1. Do you agree with the description of your emotional intelligence?
2. What can you do to further improve your emotional intelligence?
3. How can your answers to questions like these help to predict how effective you would be as a manager?
4. How is emotional intelligence related to motivation?
5. How does emotional intelligence contribute to job performance?
Other emotional intelligence assessments can be found at: http:
www.queendom.com/tests/access_page/index.htm?idRegTest=1121 and http:
www.6seconds.org/sei/.
Part IV (answer in short):
Individual Differences That Make a Difference at Southwest Airlines (textbook P96)
Summary: Fun and friendly customer service is essential to the success of Southwest Airlines’ business strategy. The principle of hiring fun people with a creative spirit is central throughout Southwest. Southwest looks for people with other-oriented, outgoing personalities who work hard and have fun at the same time.
What Would You Do?:
1. What advice would you give Southwest about hiring flight attendants who fit the culture?
2. What personality traits should Southwest look for during the hiring process?
Part V:
Respond to the following posts in short.
(I’ll post it once you finish the part above)