PowerPoint Presentation CHCPRP001 Develop and maintain networks and collaborative partnerships ‹#› 1 Objectives Understand and identify networking and collaboration needs and opportunities. Understand...

PowerPoint Presentation
CHCPRP001
Develop and maintain networks
and collaborative partnerships
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Objectives
Understand and identify networking and collaboration needs and opportunities.
Understand and develop collaborative strategies.
Learn how to work collaboratively.
Develop skills to represent your organisation.
Understand how to establish, maintain and enhance networks and collaborative partnerships.
Gain the skills and knowledge required to complete this unit.
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Identify networking and collaboration needs and opportunities
Evaluate the ways in which individual and organisation performance may be improved through collaboration.
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Identify networking and collaboration needs and opportunities
Collaboration
Collaboration is defined the action of working with others to produce a mutual goal.
This is commonplace within many Community Services environments, where it applies to colleagues working together informally or formally.
Successful collaboration leads to mutual advantage for both parties with conjoined resources supporting key goals.
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Identify networking and collaboration needs and opportunities
Benefits of collaboration
Financial savings.
More confidence in outcomes.
Efficient use of resources.
Wider geographical spread and reach.
Sharing of best practice.
Sharing knowledge.
A co-ordinated approach to client needs.
Supports ongoing future work between organisations.
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Identify networking and collaboration needs and opportunities
Use of Technology
Modern technology (email, webinar, cloud sites, videoconferencing, podcasting) helps to create working environments supporting collaboration.
This has dramatically expanded the possibilities for collaboration across organisations, communities, nations and world wide.
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Identify networking and collaboration needs and opportunities
Identify and prioritise organisation and individual needs.
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Identify networking and collaboration needs and opportunities
Collaborative needs
A need for collaboration is invoked by an initiative you or your organisations cannot achieve alone.
Examples include: agencies lacking the staff to complete a particular project, staff challenges in their work.
The applied skills and knowledge of
the collaborative team provides ideas,
esources, plans and energy to
overcome challenges.
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Identify networking and collaboration needs and opportunities
Identify gaps in networks and collaborative practice and identify required action to fill the gap.
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Identify networking and collaboration needs and opportunities
Networking needs
Networking needs depend on your role in the organisation you work for and the organisation.
It is undertaken to gain and share information and contact groups who can assist with the organisation’s goals.
Your networks can be relevant to your work role, organisation’s priorities, client needs or future projects.
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Identify networking and collaboration needs and opportunities
Networking needs
Reasons for networking:
Making contacts.
Opportunities and advice.
Sharing experiences.
Sharing problem solving approaches with others.
Discussing and representing a topical issue.
Ensuring your industry sector cu
ency through involvement with high performing and well informed networks.
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Develop collaboration strategies
Gather and review information about relevant services, organisations and key people.
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Researching Appropriate Networks
Gather information through:
websites (agency or departmental websites, LinkedIn, networking and peak body websites)
networks and meetings and conferences (e.g. a mental health or child protection network)
agency information (publically available or by request)
developing an informal network.
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Develop collaboration strategies
Reviewing information
Consider:
Will the potential collaboration assist me or the organisation?
What can we offer the network to support the activities?
Will collaborations have success?
What time and fiscal resources are required?
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Develop collaboration strategies
Pro-actively initiate relationships with other inter- and intra-sectoral professionals and organisations.
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Develop collaboration strategies
Initiating Professional Relationships
Initiating relationships is essential to collaboration.
This is called networking and supports the development of contacts into working relationships.
Professional communication is essential to develop interest in your ideas and a rapport with potential stakeholders.
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Participation in Networks
Maintain activity by:
attending seminars
attending conferences
attending network meetings
personally contacting professionals to engage
joining a professional association
offering to lead activities where appropriate.
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Develop collaboration strategies
Share information and resources, where possible, with other organisations to overcome duplication in service delivery.
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Duplication of Activities
Duplication wastes resources and time.
It can be common in large organisations with cumbersome communication processes or high staff turnover and in small organisations where previous activity is not realised by cu
ent staff.
Before commencing a new project, consider if a similar project has been completed before.
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Develop collaboration strategies
Maintain cu
ency and accessibility of information.
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Updating information
Materials and information for networking must be cu
ent and relevant to activities.
Regularly review the organisation's sources and check that the data and other analytical information is the latest version.
Ensure you share any updates with the network in case other agencies are using less than cu
ent information.
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Develop collaboration strategies
Define and document the type and level of collaboration and negotiate with the relevant people.
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Recording Collaboration
It is important to record what support you have given them and for how long.
This will also be contact record of when you last communicated.
Record the next contact date, tasks to be completed and future obligations.
Ensure all tasks relating to the
collaboration are prepared in advance
of the next contact.
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Develop collaboration strategies
Collaboration in Action
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    Method    Content
    Phone    Spoke to Jane (Parenting Program); meeting scheduled XXXXXXXXXXJane to send electronic and hard copies of
ochures for our distribution.
    Email    Sent
ochures as requested to all networks. Have organised community development officer to take
ochures to educators meeting XXXXXXXXXX.
    Meeting    Presented documents to meeting. 12 schools to distribute with newsletters.
    Phone    Jane phone to advise on attendees and noted program was now full and another one scheduled for September 2017.
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Develop collaboration strategies
Negotiate
Identify how much support your agency can give, and clarify this with the appropriate person(s) to ensure clarity.
Clearly establish:
what is expected of each party (time, resources including staff input and skills)
preparation or planning time
special requirements (e.g. schedules or deadlines).
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Work collaboratively
Identify opportunities that meet client, personal and organisational goals.
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Identify opportunities
Once networking and collaboration has begun, you will likely see further opportunity to work on mutual goals.
This requires:
knowing the goals of other agencies
understanding future directions of your organisation
analytical thinking and planning
awareness of industry sector key events, trends and resultant opportunities.
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Work collaboratively
Liaise with staff from relevant organisations on a formal and informal basis.
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Work collaboratively
Planning projects
After identifying the collaborative opportunity comes the planning stage.
This may be more complex as you are formally joining forces and collaborating with another organisation, meaning responsibilities, project intelligence and resources are shared.
Tools need to be accessed and project plans developed and shared so it is clear what is expected at all stages of implementation.
Reflect: What project planning template or tool does your organisation use?
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Work collaboratively
Sample - Gantt charts
A Gantt chart is a visual representation of a project schedule that shows participants what is to be done when. Project planning tools are essential to keep activities on track, up to date and reportable.
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        W/C 8th    W/C 15th    W/C 22nd    W/C 29th    W/C 6th
    Briefing                          
    Writing                         
    Distribution                          
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Work collaboratively
Challenges in collaboration
Be aware of the following and use effective negotiating and problem solving skills to establish solutions as soon as possible.
Unfair divisions of labour.
Overt or covert conflict.
Over-collaboration.
Inequitable resourcing.
Different working styles.
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Work collaboratively
Plan and implement integrated projects and service delivery.
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Types of Collaborative Meetings
Scheduled meetings with other members of the project will be documented on the project planning tool. It is essential that these communications occur.
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    Formal meetings    Informal
    Planned on the project plan    Can arise due to issues
    Planned formal agenda, Chair and representatives    No formal agenda or the topics are issues at hand
    Minutes taken and circulated     Notes and actions may be taken.
    Pre-planned place, time and length.    Held at the most suitable time to resolve matters.
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Represent the organisation
Promote a positive image of the organisation at available opportunities.
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Represent the organisation
Your Professionalism
Maintain the same level of professionalism at networking events as you do with all work colleagues.
Remember your business strategy and objectives for the event. Have specific, measurable goals in mind.
Be helpful, not overly familiar. Leave a positive impression.
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Represent the organisation
Communicate issues, policies and practices of the organisation in appropriate formats.
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Represent the organisation
Communicating issues
When representing your organisation, you need to communicate information about your work to ensure successful collaborations.
This may include projects being undertaken, stakeholders, processes, funding and timeframes.
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Represent the organisation
Implement confidentiality measures that protect client, organisation and network.
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Represent the organisation
Confidentiality
Confidentiality is required by law in many Community Services Industry Sector activities.
The privacy of organisation and client records is important.
Failure to maintain privacy of client records is a legal matter – ensure you adhere to your organisation’s