Read the feedback from the learning facilitator on your first assessment carefully. Fix any holes in your analysis and build a cache of external references if you fell short of the referencing...

Shilpa
Student Id: 00276121T
MIS500
Foundations of information systems
Assessment Two
Solution Plan
Submitted to: Ritu Sharma
Submitted by: Shilpa
Student Id:00276121T
Introduction:
The focus of this report is the organization named Latureae that operates within the healthcare & wellness sector with targeted consumer based focussed upon the Australian people and the company is operating from the year 2000. The company has operated by offering their customer base by way of health supplements as vitamins, minerals, he
s, and nutrients in a manner that is both available at affordable prices as well as easily accessible and suits for each and every customer. At the outset, this organization comprises of team with dedicated set of employees and this team works to educate, communicate, as well as engage its customers in the manner of providing suitable and required assistance to keep them satisfied. The company manufactures as well as distributes health & wellness products in the national level as well as operates to offer natural approach for better health.
On the basis of initial assessments, it was noted that Latureae has been performing well with respect to its product / service delivery to maintain health of the targeted consumers. In addition, Latureae has real commitment to take good care its consumer base across Australians through contributions towards sustainability for larger society and the company offers assistance towards its internal employees as well as, and in consequence reduce employee turnover across its organization.
In the preliminary analysis, a detailed analysis of the company’s business model, and detailed assessment of Porter’s five forces framework identifying the primary as well as the secondary activities.
Solution Overview and Rationale:
In the preliminary assessments undertaken, it was identified that the company had certain opportunities and ways for enhancing itself, and these include the following – [1] easier approach for the products for the customers could be undertaken by way of online delivery mode of distribution for its products, the company could explore and
ing about wearable form of medical equipment which shall be highly technology focussed as well as could in an easier manner deduct their problems, or else health issues, [2] increased levels of health reforms could be suitably maintained with respect to aging population in Australia, newer forms of product ranges could be maintained in a required focussed over its population who want to take care of themselves, [3] various advices by way of medical practitioners shall be ensured to be made accessible through this company by way of offline as well as online portal such that the consumers could in an easier manner avail medical aid, [4] Company could expand the overall business towards other nations as well, and [5] Data warehouse need to be maintained through the company by way of security software such that none of the information could be essentially leaked out.
In alignment to these recommendations, the organizational system implementation and integration shall be the use of Customer Relationship Management (“CRM”) systems. These CRM systems shall aid in integrating the above identified solutions, as well as aid in effectively serving the end customers in an effective manner (Lesser & Ban, 2016; Bass, 2016; Guaragni et al., 2016; Pacheco et al., 2018).
The methodologies for implementing the CRM system shall lie over the continuum from that of adaptive towards that of predictive (Lesser & Ban, 2016; Bass, 2016; Guaragni et al., 2016; Pacheco et al., 2018). The adaptive methods shall essentially plot the shorter and iterative form of cycles as well as adjust in a quicker manner towards the shifting of requirements whilst the plan for predictive methods shall be over longer horizons on the basis of complete list comprising the known set of requirements (Lesser & Ban, 2016; Bass, 2016; Guaragni et al., 2016; Pacheco et al., 2018). In case these requirements shall change overall predictive method, the same shall incur additional efforts for recognizing these changes, incu
ing the change reviews, as well as the change order related processes as well as adjustments concerning the...