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PromptYou work in the operations department at NationaliTeas, a large international corporation that manufactures and sells tea worldwide. Based on customer feedback and a push to work toward B Corp...

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Prompt

You work in the operations department at NationaliTeas, a large international corporation that manufactures and sells tea worldwide. Based on customer feedback and a push to work toward B Corp Certification, the board of directors is looking for new initiative ideas that would increase value to customers. Examples include offering product guarantees, seeking product quality certifications, monitoring customer satisfaction, and so on. You have been asked to outline two customer-focused initiatives that can be evaluated by impacted teams for feasibility.

Specifically, you must address the following:

  • Added Customer Value: Briefly describe the added value your initiative idea brings to customers. Use supporting evidence from course materials in your response.
  • Added Business Value: Briefly describe the added value your initiative idea brings to the organization. Make sure to note the impact of the added customer value on the business, and use evidence from the course materials to support your response.
  • Potential Resources: Identify resources that would likely be needed to complete the initiative. In this case,resourcesmight refer to the amount of funding, the materials available, the allocation of employees and their time, and so on.
  • Monitoring and Evaluation: Briefly describe how the success of the initiative would be monitored over time and how you’d evaluate the criteria for success.

Guidelines for Submission

Submit this assignment as a 500- to 750-word Word document. Sources should be cited according to APA style.

Answered Same Day Oct 09, 2022

Solution

Megha answered on Oct 10 2022
56 Votes
NationaliTeas is a rapidly expanding internet tea shop that transformed from a commonplace local business to a well-liked global entity with connections across borders. At the same time, specific standards for communicating with domestic and international audiences are necessary for the company's future growth and effective development. For a competent and culturally aware approach to the public, NationaliTeas, which has never before operated in a foreign market, needs the following global communication plan.
What is B Corp Certification?
An enterprise that holds up the title "B Corp Certification" illustrates that it sustains relentless performance, responsibility, and translucence criterias in regard to employee honors, charitable providing, supplier chain strategies, and infusion materials. The Certification program is comprehensive and does not concentrate on one environmental or social problem. An extensive procedure incorporating teams and departments from across your organisation is also required to get and maintain accreditation. Verification entails keeping records of your company's activities, structure, and various work practices, as well as evaluating any future site visits and public complaints, taking into account the size and profile of your organisation. Recertification attests to continued compliance with these requirements.
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