Project 1
You have been working as a supervisor in a community service organisation for some time. Five new staff members have been appointed. These are people with little or no previous experience in community services work.
The organisation has a policy of recognising diversity—personal/ individual and cultural. The cu
ent workforce is, therefore, comprised of a number of people from different cultures, with a wide range of background experiences and skills.
Inclusivity policies are supported by the cu
ent workforce and there is very little conflict. All staff receives cross-cultural training which helps them accept workforce diversity and accommodate the diverse needs of the clients for whom they care.
The site manager has asked you to make a 1 hour presentation to the new staff members explaining:
· the ways in which diversity can impact on their work and work relationships
· the benefits of diversity
· the need for inclusivity, cultural safety and cultural competence
· why it is necessary to reflect on their own individual and cultural characteristics, biases and prejudices
· how diversity should be valued and accommodated
· how effective and mutually beneficial relationships can be built with work mates, clients and clients’ families
· how to overcome communication ba
iers
· how the individual and cultural needs of clients can be accommodated and respected
· the methods that might be used to prevent, overcome or manage cultural conflicts
· strategies that people can use to improve their own self and social awareness
How will you deliver the presentation and what resources might you use to support the presentation?
Document a set of presentation notes and prepare any extra resources—PowerPoint slides, charts, diagrams, statistics, fact sheets, organisational policies etc.
Organise a time to make the presentation, so your assessor can observe. If this cannot be done in an actual workplace it can be conducted as a simulation.
Submit your notes and copies of other resources to the assessor to support the performance assessment.