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PROJ 6009 Assessment 1 Brief Nov 2019 Page 1 of 9 ASSESSMENT BRIEF - 1 Subject Code and Title PROJ6009 Business Process Management and Systems Assessment Assessment 1: Business Process Development...

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PROJ 6009 Assessment 1 Brief Nov 2019 Page 1 of 9
ASSESSMENT BRIEF - 1
Subject Code and Title PROJ6009 Business Process Management and Systems
Assessment Assessment 1: Business Process Development Plan (2 parts)
 Part A: Business Process Analytical Plan: “As-Is & To-Be”
mapping.
 Part B: Business Process Improvement Report: “Should-Be”
mapping & Performance evaluation
Individual/Group Individual and/or in Pair for both Online and Face-to-Face delivery
Words limits Part A: 1500 words per report
Part B: 1500 words per report
Learning Outcomes 1. Critically analyse the role of management information systems
in sustaining successful organisations.
2. Critically evaluate approaches to business process
management and systems, their associated risks and
implementation processes.
3. Establish and justify governance processes for business
process management change to ensure that all stakeholders
are considered in technology change decisions
Submission Part A: By 11:55pm AEST/AEDT Sunday end of Module 3
Part B: By 11:55pm AEST/AEDT Sunday end of Module 5
Weighting 60% (Part A: 30%; Part B: 30%)
Total Marks XXXXXXXXXXmarks for each part)
Context:

This assessment is evaluating students learning basics of business process management in
organisations. The assessment requests students to develop a business process management plan for
a particular case in an organisation, a department or a project environment. The plan incorporates
identifying the existing (As-Is) situation of the processes of the case, and a few possible future states
(To-Be) of these processes for improvement on efficiency and other benefits. In addition, the students
need to develop an ideal processes (Should-Be) plan to best suit the organisation and the project.
Furthermore, the students will provide a performance evaluation report based on the scenarios created
in the “Should-Be” processes to complete this assessment.
PROJ 6009 Assessment 1 Brief Nov 2019 Page 2 of 9

Instructions:

In this assessment, the students will begin with identifying a process case in a professional working
environment. The case can be from an organisation or a project the students participated in before.
This assessment contains TWO parts. To prepare for this assessment:
 Review Modules 1, 2 and 3 for Part A; Module 4 for Part B;
 Identify a case from any industrial sector (production or service industry) you experienced.
Part A: Business Process Analytical Plan
Choose a realistic and detailed organisation or project, and analyse the Business Process Management
(BPM) methods and techniques taught in the first three modules. Students are required to work on a
process analytical plan (including As-Is and To-Be process mapping). In your analysis, consider and
include the following:
 Critically analyse the role of business process management in your chosen case study
 Critically evaluate approaches to business process management and systems, their associated
isked and implementation processes
Output:
The Business process analytical plan contains:
 Business or project process
iefing
 Case based business or project process mappings (As-Is and To-Be)
 Critical analysis on two mappings where are applicable: Good Bad and Ugly; Costs and
Benefits; Advantages and Disadvantages; Feasibility and Sensitivity etc.
Part B: Business Process Improvement Report
In continuum of Part A, students are required to compile a performance evaluation report, to
demonstrate their understanding and knowledge developed from the Modules, by applying tools and
techniques introduced in class activities and personal researches. The students should clarify the
usiness or project constraints and assumptions to create a scenario, where can be “For” or “Against”
the “To-Be” process.
Output:
The Business process improvement report should cover:
 Brief description of Audit process and Improvement methods chosen
 Evaluate and suggest whether the “To-Be” can be the “Should Be” based on the organisational
esources and capability assessment.
 Establish and justify governance processes for BPM change
 Describe how to better ensure that all stakeholders are considered in both process and
technology change.
PROJ 6009 Assessment 1 Brief Nov 2019 XXXXXXXXXXPage 3 of 9

Learning Ru
ics – Assessment 1 Part A: Business Process Analytical Plan (As-Is and To-Be Process Mapping)
Assessment
Attributes
Fail
(0-49)
Pass
(50-64)
Credit
(65-74)
Distinction
(75-84)
High Distinction
(85-100)
Business or
Project Process
Briefing
15%
Failed to write about
usiness or project
ief;

NO business or project
process information
provided
Business or project
iefing is provided;

Descriptions covered
usiness or project
ackground and other
asic information;
Good business or project
iefing written in formal
usiness language;

Descriptions covered
usiness or project
ackground, sectors
operated in, goals and
objectives;

Key processes or pain-
points are clearly identified.
Well written business or project
iefing provided, using formal
usiness language;

Descriptions covered business
or project background, sectors
operated in, goals and
objectives cu
ent issues
experienced, challenges faced.

Key processes or pain-points
are clearly identified.
Professionally written business or
project
iefing provided, using formal
usiness language;

Descriptions covered business or
project background, sectors operated
in, goals and objectives cu
ent
issues experienced, challenges
faced.

Potential strategies to implement and
isks associated with them.

Key processes or pain-points are
clearly identified.
Process Mapping:
As-Is and To-Be
30%
Fail to design process
maps as per requirements,
NO particular shapes,
flows, symbols used;

NO further evidence and
justification provided to
explain business or project
processes;

NO critical analysis with
ief interpretation.
Designed process maps
as per requirements,
used various shapes,
flows, symbols;

Both process mappings
are supported without
further explanation, or
evidence and
justification;

Limited critical analysis
with
ief interpretation.
Designed process maps as
per requirements, used
various shapes, flows,
symbols and terminologies;

Both process mappings
are supported with a
explanation, evidence and
justification;

Extra research conducted
to complement course
materials.

Exercised critical analysis
Nicely designed process maps,
accurately utilised specific
shapes, flows, symbols and
terminologies;

Well presented BOTH mappings
supported with a explanation,
evidence and justification;

Capacity to explain and apply
usiness process management
concepts, their associated risks
and implementation processes
is supported by robust evidence
from research/course materials.
Professionally designed process
maps, accurately utilised specific
shapes, flows, symbols and
terminologies;

Well presented BOTH mappings
supported with a detailed
explanation, evidence and
justification;

Questions viewpoints of business
process management experts and
offers critical analysis of information
taken from outside sources.
PROJ 6009 Assessment 1 Brief Nov 2019 XXXXXXXXXXPage 4 of 9

with
ief interpretation.
Questions viewpoints of
usiness process management
experts.

Analysis and evaluation reflect
growing judgement, rigor and
adaptability.
Business process management
information is taken from sources
with a high level of
interpretation/evaluation to develop a
comprehensive critical analysis or
synthesis.

Exhibits intellectual independence,
igor, good judgement and
adaptability.
Critically analysis
on the process
mapping

25%
NO basic critical analysis
techniques exercised

No evaluation provided to
comment on either
mappings;

NO evaluation criteria
designed.

Basic evaluation
provided to comment on
BOTH mappings;

Briefly explained
evaluation criteria.

Various evaluation
applied, including one of
elow Good, Bad and
Ugly; Costs and Benefits;
Advantages and
Disadvantages;
Feasibility and Sensitivity
etc.

Use basic critical analysis
techniques, supported with
detailed explanation;

Evaluation provided to
comment on BOTH
mappings. Briefly
explained evaluation
criteria.

Various evaluation applied,
including some of below
Good, Bad and Ugly; Costs
and Benefits; Advantages
and Disadvantages;
Feasibility and Sensitivity
etc.

Well exercised on critical
analysis techniques:
oke down
the complex processes into
understandable steps,
supported with detailed
explanation;

Good evaluation provided to
comment on BOTH mappings.
Evaluation criteria or matrix are
presented and followed.

Various evaluation applied,
including one of below Good,
Bad and Ugly; Costs and
Benefits; Advantages and
Disadvantages; Feasibility and
Sensitivity etc.

Some discussion questions
prompt to encourage further
discussion.
Professionally exercised on critical
analysis techniques:
oke down the
complex processes into
understandable steps, supported with
detailed explanation, evidence and
validated external sources;

Objective evaluation provided to
comment on BOTH mappings with
NO confirmation bias. Evaluation
criteria or matrix are presented and
followed.

Various evaluation applied, including
ut not limited to Good, Bad and
Ugly; Costs and Benefits;
Advantages and Disadvantages;
Feasibility and Sensitivity etc.

Valuable discussion questions
prompt to encourage further
discussion.
PROJ 6009 Assessment 1 Brief Nov 2019 XXXXXXXXXXPage 5 of 9

Effective
Communication

20%
Demonstrate lack of
communication/participatio
n on the topic when
equired (in class or online
or both).

Written assignment is
difficult to understand for
audience, no logical/clear
structure, poor flow of
ideas, argument lacks
supporting evidence.

Failed to explain logics and
ationales in either written
or ve
al form when
equired.
Demonstrate insufficient
level of
communication/participati
on on the topic when
Answered Same Day Aug 06, 2021 PROJ6009

Solution

Payal answered on Aug 08 2021
133 Votes
Business Process Management & Systems
TABLE OF CONTENTS:
1. PURPOSE
2. INTRODUCTION
2.1 ABOUT DUMMY TOYS
2.2 KEY PROCESSES
2.3 CURRENT ISSUES
2.4 POTENTIAL STRATEGY
2.5 RISK INVOLVED
3. ANALYSING AS IS & TO BE
3.1 STOCK TRANSFER ACTIVITY
3.2 PROCUREMENT PROCEDURE
4. REVIEW MECHANISM & EVALUATION CRITERIA
5. BENEFITS
5.1 SAMPLE DASHBOARDS
3.2 CONCERN vs OUTCOME
6. EVALUATION OF TO BE PROCESS
7. RECOMMENDATION (TO BE & SHOULD BE PROCESS)
1.PURPOSE:
The purpose to ca
y out this activity is to understand the role of Management Information System (MIS) for a sustainable business. This will be done by analysing the existing processes involved into Supply Chain Function of M/s Dummy Toys, a Toy manufacturing industry, identifying the possible gap areas & providing the best possible solution to meet the business objective against it.
The evaluation will be done considering the various risks involved in different approaches
We are targeting to improve the overall Financial Health of the organization through Lean manufacturing, thus leading to improve the overall Operational efficiency of the Company.
PART A – BUSINESS PROCESS ANALYTICAL PLAN
2.INTRODUCTION
2.1 ABOUT DUMMY TOYS -
Dummy Toys is one the large scale industry which deals into manufacturing, sales & marketing of children’s toys across various parts of the world. The company has deployed the authorized channel partners who are responsible for sales & service support to end customer.
Though the company has its presence across the globe, their head office & Research & Development is located at Germany. Apart from it, the major manufacturing locations are Japan, China, India, United States.
The company used to maintain their Accounts Payable (AP), Account Receivables (AR), Payroll, Procurement & Inventory Management at their respective locations, however, only Financial Reporting is integrated with the head office. All these processes are being managed with the help of tailor made software’s/solutions provided by local service provider of that region.
2.2 KEY PROCESSES -
The overall manufacturing starts from planning based on market forecast to final dispatch of Toys to authorized distributors. There are various intermediate processes involved such as -
· Planning
· Budgeting
· Manufacturing
· Procurement & Supplier Management
· Inventory management
· Sales & Dispatch
· Inbound & Outbound Logistics
· Accounts Payable & Receivables
2.3 CURRENT ISSUES –
Since inception, Dummy Toys has done expansion into various countries & incorporated various tailored made software’s on need basis in their respective regions. These software’s are being managed by some third party vendor and are only capable enough to cater standalone requirement. However, as the company is growing at a faster pace, there is a dire need to enhance its internal technology, procedures, etc which can further enhance the cost & efficiency of the company.
Company has categorized the cu
ent conecerns into Top, Intermediate along with Challenges associated with it.
    S No
    Top Concern
    Intermediate Concern
    Challenges
    1
    Spend Visibility Control
    No Synergy in Purchasing
    Each country is sourcing same part from different sources at different rates
    
    
    Non retrieval of Buying Frequency
    Manual ordering of repetitive items where the buying frequency is high & no value addition is done once cost & source is fixed,
    
    
    Past Price Trend
    No fixed data extraction methodology which can help in Purchase cost assessment
    
    
    Competitive Suppliers
    Performance Management of Suppliers
    2
    Process Defienciency
    Category Defination
    No standard procedure to define a category of a item leading to mismatch in Cash Flow
    
    
    Manual RFQ process
    No transparency while fixing source & cost Biased transaction
    3
    Compliance
    Manual intervention in Processes
    Missing validations leading to in-deliberate e
or in transactions
    4
    User Friendliness
    Non visibility of Real Time status
    Major cause of decrease in efficiency & motivations among the employees
2.4 POTENTIAL STRATEGY TO IMPLEMENT -
Considering the above facts & to overcome the internal challenges, Company has explored the various options adoted by the Industry as a best practice thruogh Business Process Management.
Business Process Management can be defined as a procedure to analyse the cu
ent situation, identify the gap areas, deploy the possible solution as per best business practices, measure the outcme in terms of tangible & intangible benefits. The prime focus always remains to automize the processes at the maximum & reduce the human intervention through checks 7 vaodations at each step of process.
Based on the above situation, Dummy Toys has recently hired an outsourcing agency with an expertise in Business Process Management who shall be focusing on the business process restructuring. This agency shall work in close coordination with Global Supply Chain Head & Global CFO. The idea behind this strategy is to synergize Supply Chain functions,
inging transparency in the processes involved & making Dummy Toys as a best cost & efficient operation industry in its sector.
“Success of any project lies with their working team”. Keeping this as a primary objective, implementation team is made which s deliberately kept out of daily operations & target only to meet the objective of the project.
There can never be 100% surety of the success of any project, but planning it appropriately means half way reached. Therefore, there should be an experienced Project Management Team who will monitor the Project progress at each milestone.
For this, below Team Structure, Review Mechanism & Milestones should be followed-
Team Structure -
    Particulars
    Level
    Members
    Review Frequency
    Evaluators
    Top Management
    Custome
Implementation Team
    Quarterly
    Steering Committee
    Middle Management
    Custome
Implementation Team
    Monthly
    Project Management Team
    Department Heads
    Custome
Implementation Team
    Weekly
    Core Team
    Working Team
    Custome
Implementation Team
    Daily Working
Plan vs Actual reporting will be done by the Core Team to respective stake holders along with Joint reporting to Steering Committee & Evaluators on Monthly & Quarterly...
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