INSTRUCTIONS
· 1 page, 250 words total, open format (simply answer questions)
· American English only
· Utilize Textbook, Ch.5 – Determining System Requirements to better understand how to answer these questions
· Answer ALL Problem Set questions & answer at least one of the Discussion Questions
PROBLEM SET (ANSWER ALL)
1. Describe three traditional techniques for collecting information during analysis. When might one be better than another?
2. One of the potential problems mentioned in the chapter with gathering information requirements by observing potential system users is that people may change their behavior when observed. What could you do to overcome this potentially confounding factor in accurately determining information requirements?
3. What potential problems and risks can you identify around interviewing as a method to collect information during analysis?
4. Questionnaires can be administered both on paper and via the Internet. Online questionnaires allow for the use of complex analysis tools and real-time results. However, online questionnaires have idiosyncratic challenges. Three such challenges can be computer access concerns, getting users to participate, and employee concerns for the privacy of results. Discuss when each concern is likely to impact the online questionnaire and how you would address each challenge.
5. When conducting a business process reengineering study, what should you look for when trying to identify business processes to change? Why?
6. Is business process reengineering a business fad or is there more to it? Explain and justify your answer.
DISCUSSION QUESTIONS (ANSWER AT LEAST ONE)
1. The methods of data collection discussed in this week take a lot of time. What are some ways analysts can still collect the information they need for systems analysis but also save time?
2. Some of the key problems with information systems that show up later in the systems development life cycle can be traced back to inadequate work during requirements determination. How might this issue be avoided?