Solution
Tanaya answered on
May 07 2021
LIVING WITH HEALTH AND SOCIAL CARE
HSC_5_006
Table of Contents
Introduction 3
Description 3
Feelings 4
Evaluation 6
Analysis 7
Conclusion and Action Plan 10
References 12
Introduction
Reflection on health as well as social care plays an essential role in improving and challenging practices. The process of reflection allows the health workers and the service providers to deal with sensitive challenges that they face during their work. In this study, through reflection, the social and healthcare role of a service provider will be highlighted. This will also ensure an understanding of the various stages of the process of care provision. There are several questions, which can be raised, based on the situations, which are being handled by the care provider. This includes the situation, in which the services users are bound. For instance, if the needs of the service users are once a week or every day, whether the service users have been visited by their relatives and whether the service users find difficulty in accepting help from the care provider. Therefore, in the cu
ent assignment, reflection of this situation has been done, using the Gi
's Reflective Cycle, evaluating the situation of Oluwa family.
Description
We have observed that when a patient is supported by multiple numbers of service providers, there arises a complex situation of caring providing (Choi, Seo & Kim, 2019). Patients suffering from multiple diagnoses at times require care from a multitude number of care providers. These patients suffer from multiple illnesses and are under palliative care. Under these situations, most often, it is observed that there is a communication gap between the different care providers providing services to the patient (Yew & Goh, 2016).
This situation was observed in the studied case of Oluwa family. We realised while working with the case, that the members Mahmut Oluwa and his wife Gladys needs the most care and support in the family. Especially, with age and frailty, Mahmut have been suffering from dementia. This added to his increased number of falls and injuries. On the other hand, Gladys is equally old and needs care support to cope up with her arthritis. We as a team realised that for Gladys at her age it was difficult to support her ailing husband with his daily tasks including movements and washing. We perceived that one of the toughest challenges in the process of care provision is the availability of the staffs so that they can meet up with the care situations (Song & Sakao, 2016). In this case of the elderly care, the decentralisation of the care services demands for collaboration of the care actions, which helps in the empowerment of patients.
When we assessed the Oluwa family’s case, we observed that as care providers we might need to involve the family members so that the service users can participate more actively in their own care procedures. We felt, for caring Mahmut and his wife Gladys, an equal collaboration and communication is very crucial in between the rest of the family members especially Sarah and Ben. This situation can be explained by two theories. One theory is the patient and family centred care. In this kind of approach, we as a service provider follow a thorough method of planning, evaluation and delivery of the care processes. This kind of services that are provided to the elderly care users is grounded based on the mutual-partnership in between the care users, service providers and families (Selby, Board & Velikova, 2018). The family-centred care with equal involvement from Ben and Sarah would make the care process effective and efficient. On the contrary, we as a team were reflecting on the importance of family-based care, especially which is applicable in case of Oluwa family, we felt this is one way, by which the service providers can invoke the need of collaboration and ensure the Oluwa family is provided with the best services. In many cases, we have studied that while providing services to the elderly service users supporting partnership with the family of the user is important. This helps in ensuring quality as well as the safety of the care provided in the Patient partnership care.
Since each patient is unique, we realised involving not just Sarah and Ben but also Beth, Jacob and Solomon to involve in the care process will be vital. Especially, as we observed from the case study, that Beth was clearly closer to her grandparents and Solomon was drifting away from his family due to lack of adequate attention and care. With this kind of approach, we as a team realised that it will not just address the care needs of the Oluwa family, but also will incorporate respect for values, preference, beliefs, personal goals, which will also be added in the health care promotion.
As we reviewed the case of Oluwa family we perceived, the service providers might have to implement the health belief model to evaluate if the health services that are provided to the service users are benefited by them and are self-sufficient (Zeigheimat et al. 2016). Further to this model, we believe will also help in determining the engagement of the service users with the health behaviours. This includes determination of the severity of the problems, the ba
iers as well as the benefits of the treatments and the preventive actions that have been taken up by the Oluwa family for managing the health of the Mahmut and Gladys. We realised by adopting this kind of approach the service providers can create engaging programs for the family so that it not only helps Mahmut and Gladys, medically but also helps in the reduction of the stress for the family.
Feelings
On the first few days of the problem-based study for the Oluwa family, I understood that professional learning could only be achieved through practice. Moreover, during our practice, problem-based learning approach played the backbone of the training process. I have realised gaining competence in the service can only be achieved through continuous motivation that will also contribute to increasing the competency of the service providers. This is a far better method of learning rather than the approaches, which we were taught like humanistic theory or the scientific theories (Lee, 2018). In problem-based learning, I realised that there would be situations when the service users can be difficult, and that may create difficult situations. In most of the cases, this kind of difficulties can result in the generation of negative responses. Especially considering the case of Oluwa family, dealing with Mahmut can be a difficult process since he refuses to take help for performing his daily tasks and especially strict about being helped around by his family members. Due to being a service provider, it will take proper communication and convincing to enable Mahmut take assistance and support from the service provider.
Moreover, the situation can also give rise to the conflict situation. This situation can add more difficulties for the family member like Sarah and Ben to cope up with their workplace or while communicating a critical service to Mahmut, assisting in his daily task, in the service process. In order to tackle this situation, during the problem-based approach, firstly, I have observed there are certain behaviours within ourselves that poses ba
iers in providing our best services to the users (Piatak et al. 2018). These ba
iers are in terms of the assumptions that include difficulties, aggressiveness and stu
ornness. Hence, I understood initially there would be a challenge in convincing the family to take service care support especially for Mahmut and Gladys. I have learned to question and to understand while a certain kind of behaviour or assumptions have been developing in the problem-based study. This helps me in creating motivation even during difficult moments.
To deal with ba
iers and challenges in convincing the family, I also learnt the process, by which the behaviour of the other people can be influenced. Rather than blaming or being accusatory, I have realised in most cases, treating the challenge as a shared problem always helps. This allows both the Oluwa family and us as service provider to collaborate and understand each other’s problems rather than being aggressive and blaming each other. While discussing the case, we faced challenges understanding each other, as each of the members had their own perception and views of doing any activity. This led to development of frustration since we were not able to understand each other, which is crucial in any team-based activity. This also hinders in the generation of positive feedback from the care users, which as a service provider; I feel plays a huge advantage in building rapport and influence (Kamei et al. 2017).
Another aspect, which I have...