CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page 1 of 42
V1.0: May 2021, Approv ed: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Assessment Tasks
Unit of Competency CHCDIV001 Work with diverse people
Assessment Type
This is a summative assessment . The learners need
adequate practice prior to undertaking the
assessment.
Assessment Tasks Task 1 Knowledge Questions
Task 2 Portfolio
CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page 2 of 42
V1.0: May 2021, Approv ed: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Introduction
The assessment tasks for CHCDIV001 Work with diverse people are out lined in the
assessment plan below. These tasks have been designed to help you demonstrate the
skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You
should also follow the advice provided in the Student User Guide. The Student Guide
provides important information for you relat ing to complet ing assessment successfully.
Assessment Requirements
Performance Evidence
The candidate must show evidence of the ability to complete tasks out lined in
elements and performance criteria of this unit , manage tasks and manage
contingencies in the context of the job role. There must be evidence that the
candidate has:
undertaken a structured process to reflect on own perspectives on diversity
recognised and respected the needs of people from diverse social and cultural
ackgrounds in at least 3 different situations:
selected and used appropriate ve
al and non ve
al communication
recognised situations where misunderstandings may arise from diversity and
formed appropriate responses
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to
effectively complete tasks out lined in elements and performance criteria of this unit,
manage tasks and manage contingencies in the context of the work role. This includes
knowledge of:
concepts of cultural awareness, cultural safety and cultural competence and how
these impact different work roles
concepts and definit ions of diversity
CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page 3 of 42
V1.0: May 2021, Approv ed: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
own culture and the community att itudes, language, policies and structures of that
culture and how they impact on different people and groups
features of diversity in Australia and how this impacts different areas of work and
life:
polit ical
social
economic
cultural
legal and ethical considerat ions (international, national, state/te
itory, local) for
working with diversity, how these impact individual workers, and the consequences
of
eaches:
discrimination:
age
disability
racial
sex
human rights:
Universal declarat ion of human rights
relat ionship between human needs and human rights
frameworks, approaches and instruments used in the workplace
rights and responsibilit ies of workers, employers and clients, including
appropriate action when rights are being infringed or responsibilit ies not being
ca
ied out
key areas of diversity and their characterist ics, including:
culture, race, ethnicity
disability
CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page 4 of 42
V1.0: May 2021, Approv ed: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
religious or spiritual beliefs
gender, including transgender
intersex
generational
sexual orientat ion/sexual identity - lesbian, gay, bisexual, heterosexual
key aspects, and the diversity, of Australia’s Aboriginal and/or To
es Strait Islander
cultures, including:
social, polit ical and economic issues affecting Aboriginal and/or To
es Strait
Islander people
own culture, western systems and structures and how these impact on
Aboriginal and/or To
es Strait Islander people and their engagement with
services
potential needs of marginalised groups, including:
protective factors
physical, mental and emotional health issues/care needs
considerat ion of impacts of discrimination, t rauma, exclusion and negative
att itudes
resources that support individuals and organisat ions to em
ace and respond to
diversity
language and cultural interpreters
imagery
influences and changing practices in Australia and their impact on the diverse
communit ies that make up Australian society
impact of diversity practices and experiences on personal behaviour, interpersonal
elat ionships, perception and social expectations of others
CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page 5 of 42
V1.0: May 2021, Approv ed: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Assessment Conditions
Skills must have been demonstrated in the workplace or in a simulated environment
that reflects workplace condit ions. Where simulat ion is used, it must reflect real working
condit ions by modelling industry operating condit ions and contingencies, as well as,
using suitable facilit ies, equipment and resources.
Assessors must sat isfy the Standards for Registered Training Organisat ions (RTOs)
2015/AQTF mandatory competency requirements for assessors.
CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page 6 of 42
V1.0: May 2021, Approv ed: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Version history
Version Date Changes / Updates Approved
1.0 May 2021 Contextualized and formatted assessment tool
CEO
CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page 7 of 42
V1.0: May 2021, Approv ed: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Assessment details
There are two assessment tasks/methods of evidence gathering. You are required to
complete them all. Your t rainer /assessor will advise when assessments are due.
You may use various sources of learning materials including text books, student guide,
other documents and the internet . For you to be assessed as competent, you must
successfully complete two assessment tasks:
Assessment Task 1: Research task – Students must complete all sections of the
esearch report template.
Assessment Task 2: Portfolio – Students must complete their portfolio document to
demonstrate that they have worked with recognised and respected the needs of
people from diverse social and cultural backgrounds and can reflect on their own
perspectives.
Work placement required
Students will require a work placement to complete Assessment
Task 2. You will find more information about the requirements for
work placements in the Assessor User Guide.
CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page 8 of 42
V1.0: May 2021, Approv ed: QAC
International College of Tasmania Pty Ltd trading as: TasCollege
RTO Code: 45352 | CRICOS Code: 03683K
Assessment Task 1: Knowledge Questions
Task Summary
This is an open book test – you can use a various learning resources including
online materials, student guide and other reference resources available at the
TasCollege to complete your task if required.
You must answer all the 22 questions co
ectly and sufficient ly.
You must complete and submit an Assessment Cover Sheet with your
assessment submission.
Write your answers in the space provided or you need to type and print a hard
copy to submit (as per your t rainer /assessor advice).
The assessment task is due on the date specified by your t raine
assessor.
Any variat ions to this a
angement must be approved in writ ing by your
t raine
assessor.
What do I need to complete this assessment task?
Access to Student Guide, Reference Text Books, and other learning materials
Access to the computer and the internet if you prefer to submit printed copy
If I get something wrong, what do I need to do?
Consult with your t rainer /assessor if your answers are marked unsatisfactorily
and plan to resubmit as per their feedback – either in writ ing or ve
ally.
What do I need to submit for this task?
A complete file of all quest ions’ answers
CHC52015 Diploma of Community Services
Assessment Tool – CHCDIV001 Work with diverse people | Page