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Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 1 of 7 ASSESSMENT 2 BRIEF Subject Code and Title MGT603: Systems Thinking Assessment...

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Microsoft Word - Assessment 2 Finalized.docx

MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 1 of 7

ASSESSMENT 2 BRIEF
Subject Code and Title MGT603: Systems Thinking
Assessment Rich Picture, CATWOE and Root Definition Report
Individual/Group Individual
Length Up to 1200 words
Learning Outcomes b) Create a visual depiction of a multi-dimensional
complex situation that represents differing views
Submission By 11:55pm AEST/AEDT Friday of Module 4.2 (week 8)
For intensive class:
By 11:55pm AEST/AEDT Friday of Module 4.2 (week 4)
Weighting 20%
Total Marks 20 marks
Context:
We live in a dynamic world, which consists of various complex adaptive systems and
equires today’s managers to take a holistic view of the business. In order to gain a holistic
understanding, managers need to understand all the key stakeholders and the intended and
unintended consequences of their decisions. To achieve this objective, managers need to
learn and apply systems thinking tools and techniques. One such tool is “Rich Picture”. Rich
picture helps us express our own understanding of the world, the stakeholders to be
considered and the impact that they may have our actions. Tools such as Rich picture,
CATWOE and Root Definition reports helps us to understand others’ perspectives without
getting involved in conflicting arguments of convincing one another about their own
worldview.
Instructions:
This assessment is to be completed individually and is linked to Assessment 1.
To successfully complete Assessment two (2) students will write a comprehensive report
that helps resolve the problem they introduced in Assessment 1. Using the resulting
discussion as a platform students are required to analyse and synthesise consequences on
MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 2 of 7

various stakeholders involved while achieving the goals and objectives through policy
implementation. There are two (2) sections to Assessment 2
1) Rich Picture – Students are to create a Rich Picture of the problem they identified in
Assessment 1. This can be hand drawn and should provide an consise overview of
the complex system under review.
2) Root Definition report using CATWOE – A Root Definition report is a structured
analysis and description of the system being investigated. A Root Definition report
explains the what, how and why. A CATWOE analysis can help in the development of
a thorough Root Definition Report. CATWOE is a mnemonic that identifys all
stakeholders in the system being analysed. CATWOE stands for
C- Customers/clients
A - Actors
T – Transformation Process
W- Weltanschauung / Worldview
O – Owners
E- Environment
To successfully complete Assessment 2 both sections must be completed. Your final report
must include
• Rich Picture
• Root Definition Report using CATWOE.
• And, based on these two tools, students will recommend a minimum of two (2)
optimal solutions to overcome the problem/policy challenge identified in
Assessment 1.
PLEASE NOTE: Your artistic talent will not be assessed, but rather your holistic
understanding of the problem in question.
For further assistance please refer to the below links for examples of Rich Pictures and
CATWOE analysis.
• https:
elabor8.com.au
ich-pictures-and-catwoe-simple-yet-powerful-scope-
modelling-techniques/
• https:
www.sswm.info/planning-and-programming/exploring-tools/preliminary-
assessment-cu
ent-status
ich-pictures
Submission Instructions:
The Rich Picture and Root Definition Report using CATWOE needs to be produced according
to academic writing guidelines and must be submitted in compliance with the following;
MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 3 of 7


1. You should make significant references to the subject material and substantial wider
eading. A minimum four (4) academic (books & peer-reviewed journal articles) &
two (2) other sources (newspaper article, trade publications, websites, etc.) must be
used. These should be referenced in the APA style, both in-text and in a reference
list. References to ‘Wikipedia’ or similar unsubstantiated sources will not be
accepted.
2. The Assessment is to include in-text citations and a reference list following the latest
APA referencing style. The APA referencing guide can be located in the Academic
Writing Guide at http:
li
ary.think.edu.au/ld.php?content_id=1882254
3. Submit Rich Picture, CATWOE and Root definition Report (with references) via the
Assessment link in the main navigation menu in MGT603 Systems Thinking on the
Student Portal. The Learning Facilitator will provide feedback via Grade Centre in the
Student Portal. Feedback can be viewed in My Grades.
Students should use the
ief to guide what to include in the assessment and the following
u
ic to inform the standard required.
MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 4 of 7

Learning Ru
ic: MGT603 Assessment 2 Rich Picture, CATWOE and Root Definition Report
Assessment
Attributes
Fail (Unacceptable)
0-49%
Pass
(Functional)
50-64%
Credit
(Proficient)
65-74%
Distinction
(Advanced)
75 -84%
High Distinction
(Exceptional)
85-100%

Knowledge and
understanding
(technical and
theoretical
knowledge)

Understands
theoretical models
and concepts



Percentage for this
criterion

25%
Limited understanding
of required concepts
and knowledge

Key components of the
assignment are not
addressed.










Knowledge or
understanding of the
field or discipline.

Resembles a recall or
summary of key ideas.

Often confuses assertion
of personal opinion with
information
substantiated by
evidence from the
esearch/course
materials.











Thorough knowledge or
understanding of the field
or discipline/s. Supports
personal opinion and
information substantiated
y evidence from the
esearch/course materials.

Demonstrates a capacity
to explain and apply
elevant concepts.







Highly developed
understanding of the
field or discipline/s.

Discriminates between
assertion of personal
opinion and information
substantiated by robust
evidence from the
esearch/course
materials and extended
eading.

Well demonstrated
capacity to explain and
apply relevant concepts.





A sophisticated
understanding of the
field or discipline/s.

Systematically and
critically discriminates
etween assertion of
personal opinion and
information
substantiated by robust
evidence from the
esearch/course
materials and extended
eading.

Mastery of concepts and
application to new
situations/further
learning


MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 5 of 7

Context, Audience
and Purpose


Percentage for this
criterion

25%

Demonstrates no
awareness of context
and/or purpose of the
assignment.
Rich picture does not
show relevant
stakeholders, goals,
intended and
unintended
consequences of the
policy change

CATWOE and root
definition are not
written properly







Demonstrates limited
awareness of context
and/or purpose of the
assignment
Rich picture show some
ut not all relevant
stakeholders. Goals,
intended and unintended
consequences of the
policy change are written
ut lack clarity

CATWOE and root
definition are written but
are somewhat vague


















Demonstrates consistent
awareness of context
and/or purpose of the
assignment.

Rich picture show all
elevant stakeholders.
Goals, intended and
unintended consequences
of the policy change are
written clearly

CATWOE and root
definition are written
clearly





Demonstrates an
advanced and integrated
understanding of context
and/or purpose of the
assignment.
Rich picture show all
elevant stakeholders.
Goals, intended and
unintended
consequences of the
policy change are written
clearly in an integrated
manner

CATWOE and root
definition are written
clearly integrating all the
dimensions of CATWOE






Consistently
demonstrates a
systematic and critical
understanding of context
and purpose of the
assignment.
Rich picture show all
elevant stakeholders.
Goals, intended and
unintended
consequences of the
policy change are written
clearly in an integrated
manner, demonstrating
systematic and critical
understanding of the
context and purpose of
the assessment.

CATWOE and root
definition are written
properly, demonstrating
systematic and critical
understanding of the
context and purpose of
the assessment.



MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 6 of 7


Analysis and
application with
synthesis of new
knowledge

Percentage for this
criterion

25%


Limited synthesis and
analysis.

Limited
application
ecommend
ations based upon
analysis.










Demonstrated analysis
and synthesis of new
knowledge with
application.

Shows the ability to
interpret relevant
information and
literature.
















Well-developed analysis
and synthesis with
application of
ecommendations linked
to analysis/synthesis.

















Thoroughly developed
and creative analysis and
synthesis with
application of pretested
models and / or
independently developed
models and justified
Answered Same Day Nov 11, 2021 ACCT6001 Torrens University Australia

Solution

Preeta answered on Nov 12 2021
153 Votes
RICH PICTURE:
Rich picture gives a
ief overview of the whole system and scenario (Valente & Marchetti, 2010). Rich picture has been provided with reference to the bank, its consumers and other banks with whom a bank has competition but partnership can also be made with other banks. Different aspect has been shown to attract consumers like having the proper knowledge to appease the consumers, making proper surveys to understand the requirements of the consumers. But the most important thing for a bank is to identify its target consumers properly and then reach those consumers either through online like Facebook, Twitter or offline methods like physical representation so that the customers are well satisfied and open account with the bank.
(
Identify the target consumers
) (
Knowledge
)
    
(
Custome
) (
Bank
) Reach customers through online as well as offline methods
(
Survey
) (
Other Banks
) Customers will open account in bank if satisfied
    Builds Partnership
through merging    Competition
ROOT DEFINITION REPORT:
Root description report is the structured form of the analysis and description of the system which is being investigated. Inquiry is being made on what, how and why. CATWOE analysis will be done for root definition report, where C is customer, A is actors, T is transformation process, W is worldview, O is the owners and E is the Environment.
1. Customer:
The wide population is the customers of the bank. All the people using banking services are the potential customers. It is important to understand the journey of the customers and their experiences throughout so that proper actions can be taken to satisfy them (Lemon & Verhoef, 2016). Existing customers are to be satisfied as well as the new customers are to be attracted. To attract new customers at first the target customers are to be identified so that proper marketing measures can be taken. Mainly young people and old people are the most potential customers of the bank since middle aged people concentrate more on investing their money than saving it in banks.
2. Actors:
The actors are the people who will be responsible to ca
y out the activities meant to be implemented through the system. The inputs for the whole system are being converted into outputs. The actors are management and the employees. The managers of the bank are given mainly the responsibility to implement a system....
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