Assignment 0 DISCUSSIONS0DISCUSSIONS Enable fullscreen The link below is the current Safe Work Australia COVID19 workplace guidelines....

Assignment
0 DISCUSSIONS0DISCUSSIONS
Enable fullscreen
The link below is the cu
ent Safe Work Australia COVID19 workplace guidelines. 
https:
www.safeworkaustralia.gov.au/covid-19-information-workplaces/industry-information/general-industry-information/duties-under-whs
Part of your assessment is to create a 1 page document that outlines your COVID safe workplace steps. 
Use the information found on the website to decide what measures you will implement and how you will implement them.
Create something with the appropriate style that you can have it on display in your clinic or something you are happy to give to clients to read when they come into your clinic.
 Please use the risk assessment template below to give you a guide on what & how to present the important information your clients will need to know in a glance. If you have any trouble downloading the template use the link to access the template from the website direct.
https:
www.safeworkaustralia.gov.au/doc/template-and-example-covid-19-risk-registe

Model Code: How to Manage Work Health and Safety Risks
Example COVID-19 risk register: Retail business
Location:    Smith’s small goods
Date:    20/04/2020
    Hazard
    What is the harm that the hazard could cause?
    What is the likelihood that the harm would occur?
    What is the level of risk?
    What controls are cu
ently in place?
    Are further controls required?
    Actioned by
    Date Due
    Date Complete
    Maintenance and review
    COVID-19 from customers who are infected
    Staff or other customers catching COVID-19 (could result in serious illness or death).
    Low, there have been few cases locally.
    Moderate, while there are only a few local cases the consequences may be severe.     Cleaning and disinfecting in accordance with guidance from Safe Work Australia and public health authority.
Frequently touched surfaces including counters, handrails, doors, till, phones, keyboards and EFTPOS facilities are regularly cleaned.
Trolleys and hand baskets are wiped clean with surface wipes after each use.
Customers are requested to only touch items they are interested in purchasing.
Physical distancing – floor has markings to keep workers and customers at least 1.5m apart from each other. No more than 15 customers are allowed into the store at a time to allow for physical distancing and signs placed around the store advising of these rules.
Plexi glass screen is installed at counters. Customers are kept back from counters.
Payments are only accepted via tap and go.
Alcohol based hand sanitiser is provided at all work stations and on entry to the shop (out of reach of children).
Posters on hand washing are prominent in store and hand washing facilities are available in the bathrooms.
    Encouraging online purchases and contactless delivery.
Customers who
ing their own bags will be asked to pack them themselves.
    John Smith     30/04/2020    Click here to enter a date.    Click here to enter text.
    COVID-19 from staff who are infected
    Other staff or customers catching COVID-19 (could result in serious illness or death).
    Low, there have been few cases locally.
    Moderate, while there are only a few local cases the consequences may be severe.    Cleaning and disinfecting is done in accordance with guidance from Safe Work Australia and Health authorities
Frequently touched surfaces including counters, handrails, doors, till, phones, keyboards and EFTPOS facilities have all been identified for regular cleaning.
Staff have been
iefed on symptoms of COVID-19 and have been told to stay home if they aren’t feeling well.
If a staff member becomes unwell at work, a process is in place to isolate them and a
ange for them to be sent home to receive medical attention.
Staff don’t have contact with delivery drivers, all paperwork is completed electronically.
Soap and water for hand washing and paper towel or air dryer for hand drying is available in bathrooms,
eak rooms, behind the deli counter and at back of shop with instructional signs on hand washing.
Alcohol based hand sanitiser is also available in all staff areas including bathrooms,
eak rooms, the loading dock and delivery vehicles and signs are displayed on appropriate use. .
Where staff meetings are required, they are held over the phone and information sent by email where possible.
Break times are staggered to minimise the number of staff using
eak room at one time.
Smith’s Small Goods delivery van cleaned between swapping delivery drivers.
    Update roster so staff are rostered with the same colleagues each shift to minimise exposure.
New automatic soap dispenser ordered from ebay.
    Sally Smith
    30/04/2020    Click here to enter a date.    Consult with workers at next staff meeting for any feedback on revised roster and effectiveness of new soap dispense
    Fatigue from working longer hours to meet high demand    Injury to staff or others form fatigue related accidents or illness resulting from fatigue.    High, demand has increased significantly, and most workers did overtime last week.     High, particularly to staff doing deliveries or driving to and from work.     Ensure maximum shift lengths and maximum starts per week are observed to prevent fatigue
Ensure
eaks are provided.
Staff are rostered to ensure that they regularly get two complete days off work if they are working long hours
Staff numbers reflect work required to deal with customer flow and stock replenishment.
Staff reporting feeling tired are sent home and driven or offered a taxi if necessary.
    Update website to streamline service and reduce demand on staff.
Hire temporary staff to meet demand.
    John Smith    24/04/2020    Click here to enter a date.    Click here to enter text.
    Customer aggression    Physical or psychological injury to staff.     High, customers concerned they may not get the goods they require have ve
ally abused staff twice in the last week.
    High, staff are already reporting instances of abuse and violent behaviour.
    There is always a manager rostered on to assist but they often get caught up with other tasks.
There is a counter to physically separate staff, but they often need to leave it to restock shelves.
Managers regularly contact delivery drivers and are on call to address any customer concerns. Drivers can report aggressive customers and they may not be able to access the service in future.
Processes are in place to ban abusive and violent customers from the store or call police.
Staff have access to psychological support through an EAP.
    Messages posted on the business website about shortages and when new stock is a
iving.
Where goods aren’t available customers can pre-order from the next delivery.
Manager prioritises assisting staff with upset customers and staff able to remove themselves if they feel necessary.
Shelves restocked while store closed.
Clear signage in store
Training for workers on communicating with aggressive customers
    Sally Smith    20/04/2020    20/04/2020    Review if any further occu
ences reported or on 04/05/2020
    New delivery service
    Vehicle accidents injuring staff or others    Moderate, based on the experience of similar businesses.     High as injuries could be severe.     Van provided by the business is in good working order.
Staff are given familiarisation with the van before driving.
Staff licences checked before becoming delivery drivers.
    Regular checks and maintenance scheduled for van.
    Sally Smith    22/04/2020    Click here to enter a date.    Click here to enter text.
    Persistent use of hand sanitise
    Dermatitis
    Moderate, many staff will not have used hand sanitiser regularly before
    Moderate, effected individuals may have a significant reaction
    Staff are encouraged to wash hands with soap and water for 20 secs where possible as an alternative to hand sanitiser in non-medical situations
    Ask staff if they have a history of dermatitis or allergy to alcohol
    David Brown
    27/04/2020
    
    
    Persistent use of latex gloves
    New or aggravated latex sensitivity
    Low, most gloves will not be latex-based
    Moderate, effected individuals may have a significant reaction
    Staff are provided with non-latex gloves or remove gloves when not necessary.
    Ensure latex free gloves are purchased.
    Lisa Singh
    24/04/2020
    
    
    Click here to enter text.    Click here to enter text.    Click here to enter text.    Click here to enter text.    Click here to enter text.    Click here to enter text.    Click here to enter text.    Click here to enter a date.    Click here to enter a date.    Click here to enter text.
COVID-19 Example Risk Register    Page 39 of 39
COVID-19 Example Risk Register    Page 1 of 3