Please click on the links below to watch the two part Four Corners special investigation 'Who Cares' to assist you with Assessment 3. These videos are designed to expose you to the serious breach in...

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HLSC604: Quality and Safety in Health Care
Introduction
Clinical Governance is a systemic approach in the National Health Service that aims to improve and maintain the healthcare services provided to the patient. It has become the need of the hour after many episodes of patient neglect within the healthcare settings. Clinical Governance works as a framework that helps in the improvement of patient care quality and maintains the standard of care. The three main parts of Clinical Governance are the maintenance of high clinical care standards, the accountability for responsibility and the responsibility for application of the standards discussed Prenestini (2015). Clinical Governance standards apply to the associations and organizations that are involved with providing care to patients. They deal with the direct process of delivery of care to the patients and that the quality is maintained during the process.
Clinical Governance includes a variety of elements that allows the people to monitor the safety and quality standards of patient care. These elements include education and training, clinical audit, clinical effectiveness, research and development, openness, risk management and information management. All these elements when regulated properly can help in providing the best possible care to the patients and the regular monitoring of any issues that may arise. It is necessary not only to make the standards but also to ensure that the standards are being applied regularly and co
ectly. This is a continuous process that requires regular updating and management so that each and every patient gets complete and appropriate care in all healthcare facilities. Timely audits and quality checks could ensure that the standards are being followed.
Role of Open Disclosure
Open disclosure refers to the open discussion of incidents in any healthcare facility. These discussions can be about any incident that may harm the patient during their stay in the facility or while the patients are receiving care. This discussion can be done with the patient, the family members of the patient, the care givers or any other support person. This type of discussion really helps the care giver and the patient to come to terms with the type of stay that the patient would have in the healthcare facility. The Australian Open Disclosure Framework was started by the Australian Commission on Safety and Quality in Healthcare in March 2013. The Open Disclosure framework replaced the previously followed Open Disclosure standard. This system of Open Disclosure allows the health service organizations and clinicians to discuss the details of treatment with the patients. All these steps help in providing the best care to the patient mentioned Moffatt-Bruce (2016).
This system of Open Disclosure plays an important role in the safety and quality of patient care delivery within the healthcare setting. When the patient and its family members or care givers are fully aware about the disease condition of the patient and the care that needs to be given, it becomes easy for both the sides to work. Any risk or harm that might happen during the treatment would be discussed beforehand and thus all the people would be prepared for the same. This allows all the people involved to develop an understanding about the treatment and the risks thus helping in the treatment or service. Health service organizations need to implement the open disclosure system as the requirement of The National Safety and Quality Health Service (NSQHS) Standards – Standard 1. Thus, it becomes compulsory for the health service organizations to follow open disclosure system.
Risk Management
Risk management includes the management of all the possible areas or parts of care that could lead to development of any risk. The clinical and administrative systems, processes, reports and other parts of care that can detect, monitor, assess, mitigate, and prevent risks. When the healthcare organization employs risk management, it allows the patient the safety and quality of care that they are bound to receive. Any medical e
or may lead to loss of mission for that healthcare service provider and thus all the e
ors should be prevented and this is a part of risk management. Healthcare risk management has grown to be more complex with time due to the expansion of healthcare technologies, increased cybersecurity concerns, fast speed of medical science and the changes in regulatory bodies. With the increasing awareness and expenses about the healthcare facilities, the companies or organizations have become more active about the risk management plans said Glendon (2015).
The important role of risk management plan is to identify all the people who are at risk and all the safety measures that should be done to prevent that risk and then how to manage the risk. The National Safety and Quality Health Service (NSQHS) Standards has identified that patients, healthcare workers, and the organization are all at some or the other risk while they provide patient care. There is a vulnerable group of patients that need more care and they are at greater risk than the other group of patients. There should not only be a plan for risk management but also awareness among all lees of the organization so that risk management can be done said Sittig (2015). there are certain basic principles of risk management that are followed i.e. avoiding risk,...