2.2P_vision_statement
The vision statement captures the essence of the system, and acts as a guide to those working on it. A
vision statement summarises the motivations behind a product which in turn helps to create a system
the achieves the goals of the customer.
In this task, you will use the information provided in the case study introduced in the first task in week
1, to write a vision statement for LC’s customer order system.
Submit the following files to OnTrack:
Your vision statement for LC’s customer order system.
1. Review this week’s steps, in particular the one directly related to vision statements.
2. Read the LC case study carefully. Remember to define the following aspects:
For (target customer)
Who (statement of need)
The (product name) is a (product category) that (key benefit)
Unlike (primary alternative)
Our product (statement of differentiation)
3. Once you’ve defined the above mentioned aspects of the system, write your vision statement.
4. Submit your work to OnTrack.
SIT773 Software Requirements and Analysis
Pass Task 2.2: Document Vision statement
Overview
Submission Details
Instructions
SIT773 Software Requirements and Analysis
Pass Task 2.2: Document Vision statement
Overview
Submission Details
Instructions
1.1P_write_a_problem_statement
This week you have explored different aspects of software development, challenges of building
software, problem domain, pain points and how to write a problem statement.
In this task, you need to review the case study presented below and write a problem statement for it
and a
ief report outlining any pain points you identify.
Leckie’s Choice (LC) began as a small business 20 years ago and has grown to have multiple store
locations throughout Victoria.
Cu
ently, LC is a distributor, wholesaler and retailer of residential and industrial electrical equipment,
supplies and services. The company also provides installation and services in areas such as energy
management, solar systems, home automation, surveillance systems and data and communication
equipment.
LC has well trained, knowledgeable staff that understand their customers, through which the business
uilds and maintains strong, professional relationships. The company has an informative web site,
however, customer orders are mainly dealt with over the phone and e-mail at local
anches as the
usiness website does not support ordering.
The owners of the business are transitioning into retirement, leaving their son and daughter, John and
Ruby, in charge. John and Ruby are concerned that the business is not keeping up with the times as
the market is becoming more and more competitive. This is creating a new challenge for the business.
Both of them have observed that total quarterly sales have declined. In addition, customer queries have
ecently doubled, increasing the workload for LC’s sales staff.
Some customers have commented that ordering and delivery take too long and consequently, they’ve
proceeded to purchase products directly from other wholesalers. Customers have also reported that
they are receiving more attractive promotions and loyalty rewards from other wholesalers.
John has identified that the cu
ent marketing and product promotion policies of LC do not reflect thei
customers’ expectations. A new marketing manager has been appointed who is sorting through
feedback left by customers in order to develop plausible promotion policies and customer loyalty
ewards programs. While the new marketing manager is working hard to try and develop these
programs, John understands that the result does not guarantee an increase in customer traffic o
loyalty.
SIT773 Software Requirements and Analysis
Pass Task 1.1: Identifying and documenting pain points
and writing a problem statement
Overview of the task
Case study:
Ruby shares a common view with John. Both of them believe that for the company to remain
competitive, it needs to use technology to its advantage but they are both unsure about how to do this.
John and Ruby have approached you, a software engineer, to identify problem areas, make
ecommendations and propose solutions that will help to ensure the company stays economically
viable in the future.
In this task you will write a problem statement based on LC’s business case.
Submit the following to OnTrack:
A
ief report outlining the pain points you identified.
Your problem statement based on the provided case study.
1. Review related steps and examples in regards to problem statements, pain points, problem and
solution domains and the challenges faced when building software.
2. Complete the task at the end of each article and get feedback from your fellow students so that
you can develop a good understanding of each concept covered.
3. Review the given example on how to write a problem statement in the relevant step.
4. Based on the scenario above, identify the challenges that LC is cu
ently facing.
5. Clearly outline the pain points of LC’s business situation and the reason you believe that these
pain points require resolution.
6. Based on your findings, write a problem statement.
7. Prepare a short report describing the pain points that you identified.
8. Submit your work to OnTrack.
Submission Details
Instructions
SIT773 Software Requirements and Analysis
Pass Task 1.1: Identifying and documenting pain points and writing a problem statement
Overview of the task
Case study:
Submission Details
Instructions