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Page 1 of 2 Unit BISY3005 Knowledge Management Assessment Type Case Study Report Assessment Number 3 Assessment Weighting Group Report 30% Alignment with Unit and Course ...

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Unit BISY3005 Knowledge Management
Assessment
Type
Case Study Report
Assessment
Number
3
Assessment
Weighting
Group Report
30%
Alignment with
Unit and
Course
Unit Learning Outcome Graduate Attributes Assessed
ULO 01Illustrate the concepts and
principles of Knowledge Management.
ULO 02 Demonstrate how knowledge
management can contribute to
organizational effectiveness.
ULO03 identify and critically assess
the impacts of poor or ineffective
knowledge management for businesses
ULO04 Describe and discuss common
approaches to knowledge management
including capture, conversion, storage,
and practical application.
ULO05 Explain the interaction of
knowledge and the information policies
and analyze how knowledge management
policies are developed and used in
organizations.
Communication: The ability to
communicate effectively, both orally and in
writing, with a diverse range of audiences
Collaboration The ability to liaise, cooperate
and work effectively with others.
Research: The ability to conduct thorough,
accurate and targeted research.
Critical thinking and problem solving:
The ability to address and solve problems
creatively and in a structured and
methodical way
Flexibility: The ability to critically
assess and evaluate different
approaches to issues and problems.
Due Date/Time Report + ppt files submission, after session 10, 04/08/2022 via Moodle Turnitin 11:59pm
(AEST)
Presentation: During Session 11 - in class - Tue 09/08/2022
Assessment
Description
Your research report will:
• Identify a business that has recently taken advantage of opportunities related
to Knowledge Management Systems from the list contained in the last page
of this document.
• Write a report of 3,000 words as defined by Word Count in Microsoft Word on the
chosen business and inform what type of knowledge management/technology
management issue/opportunity is promoted. A word count using Microsoft
Word must be included at the end of your report. The word count must NOT
include the table of contents and references.
• The content of the report must indicate how the researched organization manage
their knowledge internally and externally, which are the drawbacks and
advantages and how the market responds them.
Page 2 of 2
• Quotes from books, articles, the Internet, or any other source may not (in total)
comprise more than 10% of the business report and must be co
ectly referenced
in the APA style. Where excessive use of quotes is taken from any sources or
where content is deemed not to be original in the case of excessive copying from
any sources then a percentage of the marks available will be deducted based on
the originality report provided by Turnitin.com
• Teams of 4-5 persons will be working on the task throughout the semester in
order to submit the Report by session 10.
✓ You are required to conduct an audit of the knowledge management system
used in a selected enterprise (enterprises table for selection are in the last
page of this file).
✓ You will analyse the enterprise’s management information systems
and make recommendations including the strengths and
weaknesses that were revealed.
✓ Describe how the KMS(s) are used to help the organisation gain a strategic
or competitive advantage in the industry.
✓ Describe how the researched organization manage their knowledge
internally and externally and how the market responds them.
✓ Describe the organisation and explain the problem or opportunity it faced.
✓ Describe the nature of the Knowledge Management initiative that the
organisation implemented including the process by which the initiative
was selected.
✓ Explain and analyse any difficulties the organisation may have faced in
implementing the KM system.
A presentation of your work must be provided in class.
• Your report should be a synthesis of ideas researched from a variety of sources
and expressed in your own words. It should be written in clear English.
Detailed
Submission
Requirements
Submit a soft copy of the report to A3 Report Link on BISY3005 Moodle site at the end
of the lecture in session 10 in electronic format as a Word document.
Submit a soft copy of the presentation to A3 Report Link on BISY3005 Moodle site at
the end of the lecture in session 10 in electronic format as a ppt document.
• This electronic file will be checked using Turnitin for any evidence of
plagiarism.
• You are expected to use references in the APA referencing style
(https:
apastyle.apa.org/).
• A cover sheet should be attached to the assignment report confirming that the work
is solely your own
• Submission must be 3000 words (not including executive summary, table of
contents, tables, figures, or the reference list).
• All students must submit the peer evaluation form via relevant Moodle link
efore the assessment due date
• One member of the group must submit the assessment through the Assessment 3
Turnitin link on Moodle site for this unit
https:
apastyle.apa.org
Page 3 of 2
Group Work • In Week 2, groups are formed by lecturer and a company/organisation will be
provided per each group. (Groups can change the company, as far as the chosen
one is not already taken)
• 4-5 students per group.
• In the case where one team member ceases contact and/or contribution to
the group work, the group must notify and consult with the Lecturer as soon
as possible.
• All students will submit a Peer Evaluation for their group members at the end
of the assessment to avoid mark deductions.
• The Peer Evaluation Form can be accessed in the Assessment 3 folder on the
Moodle page for this unit.
Misconduct • The assessment will be submitted through Turnitin via your unit page on Moodle.
• Turnitin is plagiarism software, which will identify if you have copied information
and included it in your assessment.
• Copying information from others (i.e. websites, partner company information, or
other students etc.) without the acknowledging the author is classified as
misconduct.
• Engaging someone else to write any part of your assessment for you outside of the
group work a
angement is classified as misconduct.
• To avoid being charged with Misconduct, students need to submit their own work
and apply APA Style Referencing (ask your lecturer or the learning support
coordinator ( XXXXXXXXXX) if you do not know what this means, or you
need assistance applying it).
• The AIH misconduct policy and procedure can be read on the AIH website
(https:
aih.nsw.edu.au/about-us/policies-procedures/).
• Use the AIH referencing guide accessible via Li
ary and Learning Support Page
on Moodle.
Late
Submission
• Any assessment submitted past the specific due date and time will be classified as
Late.
• Any Late submission will be subject to a reduction of the mark allocated for the
assessment item by 5% per day (or part thereof) of the total marks available for the
assessment item. A ‘day’ for this purpose is defined as any day of the week
including weekends. Assignments submitted later than one (1) week after the due
date will not be accepted, unless special consideration is approved as per the
formal process.
Special
consideration
• Students whose ability to submit or attend an assessment item is affected by
sickness, misadventure or other circumstances beyond their control, may be
eligible for special consideration. No consideration is given when the condition or
event is unrelated to the student's performance in a component of the assessment,
or when it is considered not to be serious.
mailto: XXXXXXXXXX
https:
aih.nsw.edu.au/about-us/policies-procedures
Page 4 of 2
Report Marking Criteria
You will be marked according to the following criteria, with a final mark out of 30.

The purpose of the performance descriptors is as follows:

1. Based on the reading of the entire text, the marker determines if the student meets Communicative
Competence.
2. If the task does not meet Communicative Competence, the marker provides feedback to the student
ased on the descriptors below. The marker refers the student to the Academic Development Office
for further support.
3. If the student does meet Communicative Competence, the task can be graded based on academic
discourse. Note the task could still earn a failure if it does not address the requirements outlined in the
u
ic below.

To qualify for a pass, you must first demonstrate basic communicative competence as outlined in part 1
elow. To then earn a pass or above, you must also meet the academic discourse criteria in part 2 below.
Communicative Competence
These descriptors represent the fundamental skills for written compositions. Questions to ask yourself:
• Are the ideas effectively communicated? (Communicative competence achieved)
• Are the ideas difficult to discern? (Communicative competence not achieved)

Literacy Feature Quality
Sentence structure
• Consistent use of co
ect sentence structure (for example: minimal run-on
sentences and minimal sentence fragments).
Vocabulary • Consistently appropriate word choices.
Spelling
• Co
ect spelling of most common words.
• Co
ect spelling of specialist vocabulary.
Punctuation
• Predominantly co
ect use of simple punctuation (full stop, capital letters,
commas, question mark, quotations).

Grammar
• Consistent use of tense appropriate for the type of text required.
• Consistent use of subject-ve
agreement and noun-pronoun agreement.
• Conform to conventions of written English sentence construction.

Paragraphing
• Ideas are clustered logically.
• Paragraphs contain only one theme.
• There are a number of sentences that elaborate on the main theme.
• Students applying for special consideration must submit the form within 3 days of
the due date of the assessment item or exam.
• The form can be obtained from the AIH website (https:
aih.nsw.edu.au/cu
ent-
students/student-forms/) or on-campus at Reception.
• The request form must be submitted to Student Services. Supporting evidence
should be attached. For further information please refer to the Student Assessment
Policy and associated Procedure available on (https:
aih.nsw.edu.au/about-
us/policies-procedures/).
https:
aih.nsw.edu.au/cu
ent-students/student-forms
https:
aih.nsw.edu.au/cu
ent-students/student-forms
https:
aih.nsw.edu.au/about-us/policies-procedures
https:
aih.nsw.edu.au/about-us/policies-procedures
Page 5 of 2
Academic Discourse
To earn a pass (P), you must meet the following minimum criteria:

Literacy Feature Quality



Content and evidence
• Identifies and defines an KMS appropriate to the chosen enterprise.
• Justifies the selection of KMS as being appropriate to the chosen enterprise.
• Provides examination of an KM system(s) that fits in with a business.
• Evaluation of an KM system(s) to achieve business objectives.
• Does not contain any e
ors in theoretical or conceptual knowledge.
• Supported by only a few relevant academic publications.




Organisation and
structure
• Preamble – clearly states the information technology / information system under
discussion and the purpose of the document.
• KMS – logically organised, dealing with each main idea as separate paragraphs.
• KMS resources:
o Differentiates forms of hardware and describes the role
and capacity of hardware / software items in a
computer system.
o Evaluates the functionality of different computer
systems for different work environments.
• References – contains a full list of academic sources refe
ed to.
• Sections are organised using paragraphs that are generally structured to provide
a position or an argument, with
o supporting sentences, and
o evidence from academic sources.


Academic style
• Formal tone but written in the first person.
• Use of vocabulary and syntax suitable to the purpose of the task.
• Transition words used to show relationships between ideas.
• Arguments logically progressed throughout most of the text.
• Accurate APA referencing.
To earn a grade higher than a pass, the above criteria must be met plus the following in sequence, to
achieve the specified grade:

Credit
• Content and evidence:
o Fully consistent and answer to some parts of the question.
o Justification that used clear reasoning, with detailed supporting argument to the main ideas.
o Main argument has reasonable clarity and is appropriate, and there is a planned approach.
o Small range of relevant academic publications.
Distinction
• Content and evidence:
o A largely critical and evaluative justification of the IT and/or IS.
o Higher-level reasoning that explored various aspects of chosen IT / IS.
o Several highly relevant academic and other reputable publications.
• Academic style:
o Arguments logically progressed throughout the entire text.
High Distinction
• Content and evidence:
o An extensive and thoroughly evaluative, insightful coverage of all parts of the question
with excellent examples which show evidence of critical thinking and analysis.
o A wide range of highly relevant academic and other reputable publications.
• Academic style:
o Arguments logically
Answered 1 days After Nov 23, 2022

Solution

Shubham answered on Nov 24 2022
51 Votes
KNOWLEDGE MANAGEMENT
Table of Contents
Introduction    2
Audit of the knowledge management system    2
Analysis of enterprise management information system    3
Use of KMS in organization    5
Management of knowledge externally and internally    6
Description of organization and problems    7
Nature of knowledge management initiative    9
Analysis of difficulty in organization for implementing KM system    10
Conclusion    11
References    12
Introduction
Walmart uses Groupware as the knowledge management system. This knowledge management system facilitates coordination, communication and collaboration. It is important because it allows the work of people that is needed to interact with one another in the organization for communicating and sharing the information. It can help in encompassing a variety of functions and applications with the extent and enhancing the core capabilities. The study describes implementation and use of Groupware in Walmart. It includes describing the use of knowledge management systems in gaining the strategic advantage and identifying the problems that are faced by Walmart.
Audit of the knowledge management system
Groupware is the knowledge management system that is used in Walmart. Groupware is the technology that can help people to collaborate and it includes a wide range of applications. It is designed and implemented and it is very useful for Walmart. It can support the knowledge creating process with the use of collaborative management tools and it includes the process that can help in interacting and experimenting. It has benefits of the tacit knowledge transfer for supporting socialization with tools like informal communication and video conferencing. In the groupware, it is important to establish the function for matching with the needs of the organization (Abualoush, Bataineh & Alrowwad, 2018). It includes consideration for IT implementation and it can help in determining the process that can take place in the organization and it is stored and distributed for establishment of certain functions for improvement. It can help in focusing on communication as well as the organizational communities and network for enhancing the stifle innovation and creativity that increase the probability for acceptance.
It is the popular means for the organizational employee to collaborate and communicate that can suit the computer application. It is widely used for enforcing the level of organization knowledge management that allows sharing and collaboration of documents and features. It is top-down in nature and it includes the function so it suits the generic tool. It provides the ability for providing knowledge management that depends on the uses done by organization users to employees. It can help users share documents and e-mails that contain problem solving on a wide-scale. It includes use of functions that can
oaden the spectrum for knowledge management functions that are available in groupware. It aims for providing the feature that can help in enforcing knowledge management with the purpose for using tools that can be integrated. It is essential for enhancing and allowing better knowledge management and it also introduces elements of web 2.0 with interactivity, blogging and community-based features (Barley, Treem & Kuhn, 2018). The application can help in enhancing the incorporation of applications that would steer users for practicing the knowledge management for making the use of application regular features. It is essential for storing the output of employees and it will be useful for knowledge organization, reuse and sharing. Output can be in the form of spreadsheet, presentations and reports.
Analysis of enterprise management information system
Groupware in Walmart uses collaborative tools for communication and computer network based electronics that can be used for sharing, organizing and eliciting quantities of the information. Collaboration is required for resembling the virtual meeting room for operating in the real time. The collaborative environment can help employees to share views and ideas in the online workplace. It includes the use of newsgroups, mailing lists and emails and desktop applications for sharing the knowledge for building closer organizational relationships with the streamline work process. Groupware is required for representation of a class of software that can help a group of employees in building a communication network for organizing activities. It is facilitating the work of a group through cooperation, problem-solving and communication.
Advantages of Groupware
Groupware includes use of collaborative computing technology that includes use of workflow technology and knowledge management software. It includes software tools that are designed to be utilized by a group for promoting and enhancing teamwork. The key feature of the group-ware tool includes email, scheduling system and to-do-lists. It allows development of efficient scheduling and meetings. The collaborative workflow allows team members to contribute to the development of services from various locations. Data can be modified as it flows through the system and team members for taking action (Gaviria-Marin, Merigó & Baier-Fuentes, 2019). It allows for communication and sharing information among users in the workgroup. It fosters learning and collaboration among disparate groups of people. It can provide access to knowledge resources along with insights, diagnostic tools and news. It provides the purpose for interacting in work and interest groups for offering functions that are adopted for supporting collaborative activities.
Disadvantages of Groupware
Groupware is the tool that may become too complex for workers to comprehend and it requires costly training. The use of tools inco
ectly can be a waste of money and time and it can prevent operational efficiency. The problem can even go high with business that is standing in the marketplace. Without having proper vision of the collected information and it can create issues in achieving the organizational goal (A
as & SaÄŸsan, 2019). The implementation of knowledge management can be costlier and integration is required to be done in information systems and existing processes. It may lack strategy of the company in ensuring the full utilization of the knowledge that is required to be collected. Without the implementation of the strategy the goal in the place of knowledge is required to be gathered and the information remains useless and dormant.
Use of KMS in organization
The use of a knowledge management system in the organization is important for remaining competitive in the future. It needs to abandon ideas of information for em
acing knowledge sharing. The competitive success is based on the development of financial resources and physical resources. Groupware is the knowledge management system of Walmart and it can help the company in gaining...
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