Organizational BehaviorIn this LearnScape, one of the initial challenges facing a new manager, at...

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Organizational BehaviorIn this LearnScape, one of the initial challenges facing a new manager, at XYZ Software Company, involves motivating a new employee who has good credentials, but clashes with other team members. The manager’s corporate mentor has provided guidance and suggestions such as investigating the Myers-Briggs website.This is an all too familiar scenario in corporate America. All companies, including healthcare and related industries, rely heavily on teams to perform essential business functions, enhance quality, solve complex problems, and position their organizations to maintain a competitive advantage in existing and new markets. Is a group the same thing as a team? The short answer is “no, but they are interrelated”. Groups are broader than teams and possess a common set of interests and goals (Borkowski, XXXXXXXXXXTeams, on the other hand, are special groups that have highly defined tasks and roles and demonstrate high level of group commitment (Katzenbach& Smith, XXXXXXXXXXIt is very important that managers are comfortable facilitating group cohesion and supporting the development of high performing teams. This task is often made more challenging when taking into consideration employee attitudes and perceptions, workplace communication, motivation and morale issues, and diversity and cultural competency. Failure to me
	
Document Preview: Unit 1: DiscussionOrganizational BehaviorIn this LearnScape, one of the initial challenges facing a new manager, at XYZ Software Company, involves motivating a new employee who has good credentials, but clashes with other team members. The manager’s corporate mentor has provided guidance and suggestions such as investigating the Myers-Briggs website.This is an all too familiar scenario in corporate America. All companies, including healthcare and related industries, rely heavily on teams to perform essential business functions, enhance quality, solve complex problems, and position their organizations to maintain a competitive advantage in existing and new markets. Is a group the same thing as a team? The short answer is “no, but they are interrelated”. Groups are broader than teams and possess a common set of interests and goals (Borkowski, XXXXXXXXXXTeams, on the other hand, are special groups that have highly defined tasks and roles and demonstrate high level of group commitment (Katzenbach & Smith, XXXXXXXXXXIt is very important that managers are comfortable facilitating group cohesion and supporting the development of high performing teams. This task is often made more challenging when taking into consideration employee attitudes and perceptions, workplace communication, motivation and morale issues, and diversity and cultural competency.  Failure to meet this leadership expectation can result in lower productivity, increasing costs, and an inability to meet other key performance indicators (PKI).Sources:Borkowski, N. (2016). Organizational behavior, theory, and design in health care (2nd ed.). Burlington, MA: Jones & Bartlett LearningKatzenbach, J. R. & Smith, D. K. (1993). The wisdom of teams: Creating the high performance organization. Boston, MA: Harvard Business School Press/McKinsey & Co.  DirectionsInitial PostingStudents are to complete the LearnScape for Health Care Organizational Behavior: Episode 1: Behavior InfluencesBased on their...

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15
th
 August 2017
Have you sat in meetings with your team and struggled to understand why two of your team 
members seem to fight each other over just about everything? You know they are competent 
leaders with the best interests of the business at heart, but repeatedly they get frustrated with 
each other. Their discussions usually dissolve into feelings of exasperation and frustration. Do 
you try to help them resolve their differences, but cannot seem to help them figure out how to 
work it out themselves? Cognitive style differences may be the cause, and can offer a path 
forward. Leadership in the digital age is a team sport. CIOs need to orchestrate the members of 
their teams to capitalize on their strengths, mitigate their weaknesses and keep the team aligned 
toward the same goals. Work gets done in teams, and CIOs should strive to develop the most 
effective team dynamics. Toward this end, CIOs need to understand that some differences among 
team members are not visible and can be disruptive. Cognitive diversity is a good thing to have 
on a team. The objective is not to remove the differences, but to maximize the insightfulness that 
comes with those differences (All About Staffing -- Hiring and Keeping the Best Employees, 
2017). 
Teams perform three critical behaviors on an almost daily basis — making decisions, 
communicating and resolving differences. The CIO challenge is to constantly fine tune the 
team's ability to do those critical behaviors that result in the best services and solutions that meet 
the business' objectives, even coaching the team to handle these without external leadership 
handholding (aka self-sufficient or even self-organizing teams (Communication Styles, 2017)).

Organizational Behavior In this LearnScape, one of the initial challenges facing a new manager, at XYZ Software Company, involves motivating a new employee who has good credentials, but clashes with...

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