Non value- Added Costs in a Doctor's Office Provide 1 response to each student post. Each response should be 150 words each. Turnitin is being used to check for plagiarism and Please use APA format....

Sophia Muma

The Activities that fall into

Process time

1. The check in with the receptionist
2. The dietitian review eating habits and meal plan
3. The conference with the doctor

Inspection time

1. The nurse assigns a room and gathers all necessary personal data
2. The patient must weigh in
3. The nurse taking the blood pressure and, the initial blood sample.
4. After the doctors conference, the nurse takes more blood samples per doctor’s order.

Move Time

1. Nurse moving patient from the waiting room to the inner office.
2. Movement from inner office into the examination room.
3. Movement back to the receptionist.

Wait Time

1. Waiting in the front office until called by the nurse.
2. Wait for the doctor to come in
3. Wait for the dietitian to come in and review eating habits.

Storage Time

1. The patient returns to the receptionist and pays for the visit.
2. Patient waiting in the exam room

Non-value added activities

Value-added activities are those activities that add value to the customer and in turn adds profit to the company and consumers are more than willing to pay for the activity. Any resource using an activity that does not add value is often called waste. Identifying the non-value added activity can help eliminate what causes them. The main goal is to eliminate waste and have efficient production (Schneider, 2017).

1. Unnecessary wait time (the front office wait time can be use to weigh in).
2. Movement time from front to inner office should go straight to the examination room.
3. Taking blood sample twice is a waste of time and resources.

References

Schneider, A XXXXXXXXXXManagerial Accounting: Decision making for the service and manufacturing sectors (2nd ed.) [Electronic version]. Retrieved from https://content.ashford.edu

Anna Williams

Non value- Added Costs in a Doctor's Office

Identify the activities in the doctor's office that fall into

List the activities in the doctor's office that are candidates for non value-added activities. Explain why you classify them as non value-added activities.

According to Schneider (2017), “Any resource-using activity that does not add value is often called waste. Having value implies that a consumer would be willing to pay for the results of the activity” (p.520). A non-value-added activity is basically an activity that is considered invaluable to the customer or patient in this scenario. It would include the patients time that is being wasted going from one particular activity during the doctor’s visit to the other. Being that I work in a hospital I would actually conclude that most of the activities are standard and could be considered value added activities. The most obvious activities that did not add value to the patients’ experience include: waiting in general, taking blood samples more than once and waiting for the dietician. I would deem it invaluable to have to be pricked for blood samples when you first come in and then have to be pricked again after seeing the doctor. If the providers know that blood samples will be needed, I would suggest doing them all at once. Next, after having to wait to be called by the nurse and then waiting to see the doctor, I think that it would be most beneficial to have the dietician nearby waiting for the doctor to finish his preliminaries so that when the doctor is done, the dietician can step right in so that the patient can avoid yet another wait. The three separate wait times listed in the scenario are clear non value-added activities because no one pays their premiums every month so they can wait, let alone have to wait several different times in just one visit.

References

Schneider, A XXXXXXXXXXManagerial Accounting: Decision making for the service and manufacturing sectors (2nd ed.) [Electronic version]. Retrieved from https://content.ashford.edu/