Microsoft Word - COU101A_Assessment 3 Brief_Reflective Journal.docx COU101A – AB3, RJ ...

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Microsoft Word - COU101A_Assessment 3 Brief_Reflective Journal.docx

COU101A – AB3, RJ          Page    1

Assessment Brief
Program Bachelor of Applied Social Science
Subject Interpersonal communication
Subject code COU101A
Name of assessment Assessment 3: Reflective Journal
Length 2500 words
Learning outcomes addressed
y this assessment: A, B, C, D, E, F
Submission Date: End of week 11, Sunday 11.55 pm
Assessment
ief summary:

Keep a weekly journal throughout the term (weeks 2‐11). In your journal, you
should document and reflect on how you have engaged with and applied
interpersonal communication skills in a range of contexts.

Total marks 35
Weighting 35%
Students are advised that any submissions past the due date incur a 10% penalty per day, calculated from the total
mark e.g. a task marked out of 40 will incur a 4 mark penalty per day.

For more information, please refer to the Academic Progression Policy on http:
www.think.edu.au/about‐think/think‐
quality/our‐policies.

COU101A – AB3, RJ          Page    2

Assessment Description:
This assessment asks you to document and reflect on your learning journey through the unit
and apply interpersonal communication skills appropriately in a range of contexts.
Keep a weekly journal throughout the term (weeks XXXXXXXXXXIn your journal, you should
document and reflect on how you have engaged with and applied interpersonal
communication skills in a range of contexts.
You should include some of the interpersonal communication skills from this list:
 rapport development
 listening skills
 assertiveness skills
 ve
al communication and the use of language
 appropriate non-ve
al skills.
 cultural difference and diversity in communication
 the use of silence and power
 your communication in the future.

 .

Your journal should include:
 an introductory section (approximately 250 words) setting the context for your journal
and what you hope to achieve. Provide an outline of the organisation of the journal.

 an entry for each week of the term (200 words) in which you
o identify the key skill you used,
o define it
o provide a detailed account of how you applied it and
o Analyse its effectiveness (how the person responded, your response and
feelings about the experience, what might this experience mean in that
context? What other perspectives, theories or concepts could be applied to
the situation? )

 a summary section (approximately 250 words) outlining what you have learned from
your journal and how you will apply that knowledge

COU101A – AB3, RJ          Page    3

COU101A – AB3, RJ          Page    4

Marking Criteria:

Reflective Journal
Max. in
category
Your
points
Use of interpersonal communication skills described and defined
accurately and ve
atim examples provided 5
Ability to analyse and assess the effective use of the interpersonal
communication skills and area for improvement identified 5
Areas for improvement identified and strategies for development
proposed 5
Interpersonal communication skill development and progress over
the term documented well 5
Evidence of familiarity with relevant interpersonal communication
literature and theory   5
Regularity and consistency of weekly journal entries 5
Word count, readability, and structure 5
Total: 35
Comments:

What we want to see:
Researching: You can search for peer-reviewed journal articles, which you can find in the online
journal databases and which can be accessed from the li
ary homepage. Reputable news sites
such as The Conversation (https:
theconversation.com/au/health), online dictionaries and online
encyclopedias are acceptable as a starting point to gain knowledge about a topic. Government
departments, research institutes such as the National Health and Medical Research Council
(NHMRC), international organisations such as the World Health Organisation (WHO) and local not
for profit organisations such as the Cancer Council are also good resources.
Formatting: The assessment MUST be submitted electronically in Microsoft Word format. Other
formats may not be readable by markers. Please be aware that any assessments submitted in other
formats will be considered LATE and will lose marks until it is presented in Word.

COU101A – AB3, RJ          Page    5
What we don’t want to see:
Plagiarism: All sources of information need to properly be acknowledged. Please refer to
the plagiarism website on blackboardi. By clicking the 'Upload this file' button you acknowledge
that you have read, understood and can confirm that the work you are about to submit
complies with the Flexible and Online plagiarism policy as shown in the JNI Student
Handbook. Like other forms of cheating plagiarism is treated seriously. Plagiarising students
will be refe
ed to the Program Manager.
Word Count: Marks will be deducted for failure to adhere to the word count – as a general
ule you may go over or under by 10% than the stated length.
Late Submissions: Students are advised that any submissions past the due date incur a
10% penalty per day, calculated from the total mark e.g. a task marked out of 30 will incur
3 marks penalty per day.
No submission: Students must attempt all tasks to be eligible to pass the unit.
Resources:
1. Academic writing guide link
https:
laureate-
au.blackboard.com/webapps
lackboard/content/listContent.jsp?course_id=_20163_1&c
ontent_id=_2498847_1&mode=reset

2. Writing & referencing: The link to the Learning and Academic Skills Unit (LASU)
is on the left pulldown menu on the blackboard home page:
https:
laureate-
au.blackboard.com/webapps
lackboard/content/listContent.jsp?course_id=_20163_1&c
ontent_id=_2498847_1&mode=reset
The Learning Support Hub provides a series of academic skills workshops. Please
contact your campus Academic Skills Facilitator in your state through this link
http:
li
ary.laureate.net.au/learningsupport/all

3. Researching: A guide to researching is available on the li
ary page
http:
li
ary.think.edu.au
esearch_skills/.
Please contact your campus li
ary staff in your state through this link
http:
li
ary.laureate.net.au/learningsupport/all for further assistance with research.

More information can be found in Think Education Assessment Policy document on the Think
Education website.

COU101A – AB3, RJ          Page    6

i https:
laureate‐
au.blackboard.com/webapps
lackboard/content/listContent.jsp?course_id=_20163_1&content_id=_2498858_1&mode=reset

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Taruna · Accepted Answer

10
Weekly Journal Reflections 
	Name 
	Course 
	Date 
	Instructor 
Introduction 
	Communication contributes significantly in the process of passing messages from one end to the other. In fact, communication is the norm that helps human beings to establish two positive nodes that carry out verbal messaging in the world. There is the basic concept of communication in which, one party, the sender encodes the message while the other one, the recover decodes it and completes the procedure. In almost every segment of life, this procedure is applied. Especially in the context of growing business world, the importance of consistent communication can be understood by the fact that organizations tend to research and innovate new techniques and mediums to enhance the ability of communication standards of their professional workers. Healthcare industry, in the same way, adheres to the principles of establishing perfect communication based channels among all of its employees so that the quality of care is achieved. 
	Further, in the light of the fact that there are various ways of communicating with people, the presented one is a reflective series of journal entries throughout the course week in which, I have learnt the basic concepts of interpersonal communication. These interpersonal communication skills are applied but not limited to the criterion like rapport development process,    evolution of listening skills  assertiveness as a technique,  verbal communication and the use of language  appropriate non-verbal methods,  cultural difference and diversity in communication,  the use of silence and power as well as  how I am going to apply the techniques learnt throughout this week in the  communication norms at personal and professional scale  in the future.
Week 2 & 3: Perception based Communication and Rapport Development
	After the opening week, the second and third weeks were crucial; during these two weeks, the first two important factors about interpersonal communication norms were explained in the class. Perception, for example, is the key to establish the perfect communication with the receiver. Perception, as the word suggests, is mainly driven from the term ‘perceive’ which stands for ‘seeing something carefully’. It is more like observing the environment around and then processing it so that selection of the mode of communication is done. A careful observation of the atmosphere around us also helps us to interpret it in the best manner possible. At the same time, as good communicator, we receive valuable information when we initially observe the happenings and various channels of communication around us before initialing the process at our end. The interesting aspect about perception and its link with communication techniques is that perception based outcomes vary from person to person; every person sees the happenings around him or her differently; therefore; it becomes quite significant to understand what the other person thinks about the atmosphere through perception. 
	Similarly, rapport development also plays pivotal role in initiating the communication with the receiver. A perfect rapport is built by some effective techniques like positive and warm greeting words used in the opening statement; a strong background of the subject is presented in a nutshell. The choice of words is simple and clear; the opening statement does not contain any complex or lengthy use of phrases and clauses etc. A personal example of the week 2 and 3 based learning can be given as my first job interview. When I appeared in that interview, I precisely observed the atmosphere around me, the interview panel as well as I greeted the interviewees positively. I introduced myself in short but meaningful words, no pompous words used and it impressed them. I carefully filtered the words from my end, making perfect start to the interview process. 
Week 4 & 5: Listening and Assertiveness Skill Development 
	In week four, we came in close connection with active listening skill development process. I learnt that listening to others passes information to the sender and receiver both effectively. Thus, to become good communicator, one must learn how to ‘listen well’ in order to understand and process the content of the spoken statement.

Microsoft Word - COU101A_Assessment 3 Brief_Reflective Journal.docx COU101A – AB3, RJ Page 1 Assessment Brief Program Bachelor of Applied Social Science Subject Interpersonal communication Subject...

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