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Microsoft Word - COU101A_Assessment 2 Brief_Evidence based report.docx COU101A – AB2, EBR DA ASF Page 1 Assessment Brief Program Bachelor of Applied Social Science Subject Interpersonal communication...

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Microsoft Word - COU101A_Assessment 2 Brief_Evidence based report.docx
 
COU101A – AB2, EBR DA ASF  Page 1 
 
 
Assessment Brief
Program Bachelor of Applied Social Science
Subject Interpersonal communication
Subject code COU101A
Name of assessment
Assessment 2: Reflective essay

Length 1500 words
Learning outcomes addressed
y this assessment: A, B, C, D, E, F
Submission Date: End of week 6, Sunday 11.55 pm
Assessment
ief summary: Write an essay reflecting upon your own communication skills and experiences using examples from your personal and/or work life.
Total marks 35
Weighting 35%
Students are advised that any submissions past the due date incur a 10% penalty per day, calculated from the total 
mark e.g. a task marked out of 40 will incur a 4 mark penalty per day. 
 
Please note: you must attempt all tasks in a subject to be eligible to pass the subject.  
 
For more information, please refer to the Academic Progression Policy on http:
www.think.edu.au/about‐think/think‐
quality/our‐policies.     

 
COU101A – AB2, EBR DA ASF  Page 2 
Assessment Description:
Reflect upon your own communication skills and experiences using examples from your personal 
and/or work life.  
In your essay, you should reflect on: 
 the role of communication in professional and personal relationships, 
 listening and talking styles and the impact on others, and 
 ba
iers to communication and how these make communication challenging, 
You should also include: 
 Suggestions for overcoming ba
iers to improve communication. 
 

Marking Criteria:
  Max. in 
category 
Your 
points 
Ability to reflect on the role of communication and its impact  5   
Ability to recognise and reflect on own listening and talking styles and the impact 
on others 
5   
Ability to recognise and reflect on ba
iers to communication and how those 
make communication challenging 
5   
Suggestions provided for overcoming ba
iers to improve communication  5   
Appropriate and relevant examples provided to illustrate points  5   
Number and choice of appropriate references   4   
Word count, readability, and structure   3   
In‐text references and reference list, accuracy and use of co
ect referencing style  3   
Total:  35   
Comments: 
 

 
COU101A – AB2, EBR DA ASF  Page 3 
What we want to see:
This essayi will incorporate a formal introduction, main points and conclusion; as this is an essay,
the introduction and conclusion, as well as individual paragraphs addressing different issues should
not be flagged with subheadings, but incorporated in the essay.
The work must be fully referenced with in-text citations and a reference list at the end. We
ecommend you refer to your Academic Writing Guide to ensure that you reference co
ectly. You
will find a link to this document on the main page of every unit, under the 'Assessments' section.
Co
ect academic writing and referencing are essential tasks that you need to learn. We
ecommend a minimum of ten references.
Referencing: References are assessed for their quality. You should draw on quality academic
sources, such as books, chapters from edited books, journals etc. Your textbook can be used as a
eference, but not the Study Guide and lecture notes. We want to see evidence that you are capable
of conducting your own research. Also, in order to help markers determine students’ understanding
of the work they cite, all in-text references (not just direct quotes) must include the specific page
numbe
s if shown in the original.
Researching: You can search for peer-reviewed journal articles, which you can find in the online
journal databases and which can be accessed from the li
ary homepage. Reputable news sites
such as The Conversation (https:
theconversation.com/au/health), online dictionaries and online
encyclopedias are acceptable as a starting point to gain knowledge about a topic. Government
departments, research institutes such as the National Health and Medical Research Council
(NHMRC), international organisations such as the World Health Organisation (WHO) and local not
for profit organisations such as the Cancer Council are also good resources.
Formatting: The assessment MUST be submitted electronically in Microsoft Word format. Other
formats may not be readable by markers. Please be aware that any assessments submitted in other
formats will be considered LATE and will lose marks until it is presented in Word.
What we don’t want to see:
Plagiarism: All sources of information need to properly be acknowledged. Please refer to the
plagiarism website on blackboardii. By clicking the 'Upload this file' button you acknowledge that
you have read, understood and can confirm that the work you are about to submit complies with
the Flexible and Online plagiarism policy as shown in the JNI Student Handbook. Like other forms
of cheating plagiarism is treated seriously. Plagiarising students will be refe
ed to the Program
Director.
Word Count: Marks will be deducted for failure to adhere to the word count – as a general rule you
may go over or under by 10% than the stated length.
Late Submissions: Students are advised that any submissions past the due date incur a 10%
penalty per day, calculated from the total mark e.g. a task marked out of 30 will incur 3 marks
penalty per day.
No submission: Students must attempt all tasks to be eligible to pass the unit.
More information can be found in Think Education Assessment Policy document on the Think
Education website.
 
COU101A – AB2, EBR DA ASF  Page 4 
Resources:
1. Academic writing guide link
https:
laureate-
au.blackboard.com/webapps
lackboard/content/listContent.jsp?course_id=_20163_1&c
ontent_id=_2498847_1&mode=reset

2. Writing & referencing: The link to the Learning and Academic Skills Unit (LASU)
is on the left pulldown menu on the blackboard home page:
https:
laureate-
au.blackboard.com/webapps
lackboard/content/listContent.jsp?course_id=_20163_1&c
ontent_id=_2498847_1&mode=reset
The Learning Support Hub provides a series of academic skills workshops. Please
contact your campus Academic Skills Facilitator in your state through this link
http:
li
ary.laureate.net.au/learningsupport/all
3. Researching: A guide to researching is available on the li
ary page 
http:
li
ary.think.edu.au
esearch_skills/.    
Please contact your campus li
ary staff in your state through this link 
http:
li
ary.laureate.net.au/learningsupport/all for further assistance with research. 
 
i https:
laureate‐
au.blackboard.com/webapps
lackboard/content/listContent.jsp?course_id=_20163_1&content_id=_2498856_1&mode=reset 
ii https:
laureate‐
au.blackboard.com/webapps
lackboard/content/listContent.jsp?course_id=_20163_1&content_id=_2498858_1&mode=reset
Answered Same Day Apr 01, 2021

Solution

Rimsha answered on Apr 03 2021
154 Votes
Running Head: REFLECTIVE ESSAY ON COMMUNICATION    1
REFLECTIVE ESSAY ON COMMUNICATION    2
REFLECTIVE ESSAY ON COMMUNICATION
Table of Contents
Introduction    3
Role of Communication in Professional and Personal Relationships    3
Listening and Talking Styles and Its Impact on Others    4
Ba
iers in Communication and Challenges these Cause in Making Communication    5
Recommendation for Overcoming Ba
iers to Improve Communication    7
Conclusion    7
References    8
Introduction
    Communication is a part of the daily life. Every day we communicate with a large number of people on our way to jobs. Our communication starts in the morning when we interact with our family, then when we reach office and we interact with colleagues as well as friends. However, before going into depth, it is necessary to understand the standard definition of the communication.
    As mentioned by Arnold and Boggs (2019), communication can be defined as the method, which is used by the people to interact with each other. It allows the people to share their thoughts, desires and ideas to each other. Communication can be done using ve
al, non-ve
al and written methods. One of the important aspects about communication is it includes both speaking and active listening.
Role of Communication in Professional and Personal Relationships
    Communication plays crucial role in personal and professional relationships. As suggested by Gluyas (2015), both ve
al and non-ve
al communication has been used in the daily bases to develop the personal relationship as well as maintaining it. On the contrary, as per the professional relationship, along with ve
al and non-ve
al communication, written communication has been given equal weightage. For example, I live with my mother and my
other. We all have dinner together daily. On the dinner table, we discuss about our complete day and tell about things, which happened interesting in the entire day. The type of communication we do at social gatherings or family dinners plays important role in our relationship. It builds the strong bond between us and we are well aware of the things happening in each other life.
    As mentioned by Liermann and Norton (2016), it has been seen that communication with family members act as a therapy and help in supporting each other during difficult time. Nowadays, lack of active communication become responsible for
inging gap in the relationship of the family members. Communications with the family members are helpful in motivating each other when morale is down or individual is going through low phase. For example, I believe that no individual remains to live alone in his or her life. My grandmother during her end of lifetime, start living with us. When I sit with her, she used to say that communication with the family members act as therapy for her and she feel good spending last days of her life with us.
On the contrary, apart from developing personal relationship, communication is important for developing the professional relationship. As suggested by Dainton and Zelley (2017), it has been seen that communication allows developing the trust in the professional life. It has been seen that people use the communication skills to become leadership. Professionals use the body language, language tone and communication style to improve the relationship with fellow colleagues and work as a single team. Communication helps professionals to interact with customers, so that their needs can be identified and addressed. For example, I work in an NGO, which works for the women who faced with domestic violence. In our field, effective...
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