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ACCT6001_Assessment Brief 2_Business Process Analysis Page 1 of 7
ASSESSMENT BRIEF
Subject Code and Name ACCT6001 Accounting Information Systems
Assessment Assessment 2 – Business Process Analysis
Individual/Group Group of 2-3 students
Learning Outcomes
(a) Analyse and articulate business processes and
ecognise the role of accounting information systems in
enhancing business process design.
(e) Communicate with IT professionals, stakeholders
and user groups of information systems.
Length XXXXXXXXXXWords +/- 10%)
Submission
12 Weeks Delivery Mode:
Week 5/ Module 3.1 Sunday 11:55pm AEST/AEDT
6 Weeks Delivery Mode:
Week 3/ Module 3.2 Sunday 11:55pm AEST/AEDT
Weighting 25%
Total Marks 100 Marks
Context:
This assessment is designed to develop student’s understanding of business processes;
analyse existing organisation’s processes; and suggests ways to improve the organisation’s
cu
ent business process inefficiencies.
Submission Instructions:
Students will organise themselves into groups of 2 to 3 (no less than 2 and no more
than 3). Students will work in their groups to prepare a response to ALL of the case
questions listed at the end of the case study.
Students need to submit a report, presented in proper report format (including a
eference list). The report needs to be submitted though the submission link
available on the Blackboard. One copy of this report needs to be submitted in
Word format by a representative of each group on the Blackboard
ACCT6001_Assessment Brief 2_Business Process Analysis Page 2 of 7
Background
Titan Sports Memorabilia is a small firm located in South Brisbane. The company specialises
in providing its customers with authentic yet affordable sports memorabilia from their
favourite players and teams, past and present. The firm was established 2 years ago and
ecently experiencing operational inefficiencies and accounting e
ors. You have been hired
to evaluate Titan’s business process which is described in the following paragraphs.
Business Processes
At Titan, the revenue processes are conducted by five employees. The five employees are the
sales staff, warehouse staff, junior accountant, senior accountant, and the collection clerk. A
description of their duties is as follows:
The sales staff receives customer orders by phone. She prepares a four copy sales order form.
She files one copy, one copy goes to the warehouse staff, one copy goes to the junior
accountant, and one copy is mailed to the customer. After receiving a sales order, the
warehouse staff prepares a packing slip, takes the proper items from the warehouse, and
ships them with the packing slip enclosed. The sales order is stamped with the ship date, and
the shipping log is updated. The sales order is filed by customer number.
After receiving the sales order from the sales staff, the junior accountant reviews the
customer records and either approves or disapproves customer credit. If he approves the
customer’s credit, he stamps the sales order “approved” and forwards it to senior accountant.
The junior accountant prepares a three copy invoice. One copy is mailed to the customer, one
copy is forwarded to the senior accountant, and one copy goes to the collection clerk. The
senior accountant matches the approved sales order to the invoice and files these by
customer number. After receiving a copy of the invoice, the collection clerk posts the sale to
the sales journal and the accounts receivable subsidiary ledger. Daily totals from the sales
journal are sent to the junior accountant, and he posts these sales summaries to the general
ledger.
A mail clerk forwards customer checks to the collection clerk. The collection clerk stampsthe
check “For Deposit Only” and records it in the accounts receivable subsidiary ledger. The
check is also recorded in the cash receipts journal by the collection clerk. The collection clerk
deposits checks in the bank account weekly. A weekly summary of cash receipts is forwarded
to senior accountant, and she records these summaries in the general ledger.
ACCT6001_Assessment Brief 2_Business Process Analysis Page 3 of 7
Required
a. Draw two process maps to reflect the sales processes and collection processes at
Titan.
. Describe any weaknesses in these processes or internal controls. As you identify
weaknesses, also describe your suggested improvement.
c. Draw two new process maps that include your suggested improvements. One
process map should depict the sales processes, and the second process map should
depict the cash collection processes.
ACCT6001_Assessment Brief 2_Business Process Analysis_Due at week 3 Page 5 of 7
Learning Ru
ic
Assessment Criteria
Fail
(Unacceptable)
0-49%
Pass
(Functional)
50-64%
Credit
(Proficient)
65-74%
Distinction
(Advanced)
75 -84%
High Distinction
(Exceptional)
85-100%
Understanding of the
usiness processes in
the organisation
30%
The description of the
steps to achieve the goal
of the organisation has
not been identified
co
ectly.
Business processes (step by
step description) has been
identified but some (around
30%) steps are missing.
Business processes (step
y step description) has
een identified but some
(around 20%) steps are
missing.
Business processes (step by
step description) are detailed
and complete.
Business process model is
consistent with the cu
ent
usiness processes.
Activities and stakeholders
are identified.
Notations are co
ect. Minor
e
ors (1-2 e
ors).
Swimlanes are used for
multiple stakeholders,
complete and co
ect.
Business processes (step by
step description) are detailed
and complete. Exceptions and
variations in the process are
also shown.
Business process diagram
inco
ect.
Activities, stakeholders
and notations are
inco
ect.
Swimlanes not shown.
Business process diagram is
consistent with the cu
ent
usiness processes.
Activities and stakeholders
are identified but
incomplete.
Some notations are
inco
ect.
Business process model
is consistent with the
cu
ent business
processes.
Activities and
stakeholders are mostly
identified (around 2-3
items missing).
Business process model is
consistent with the cu
ent
usiness processes.
Activities and stakeholders
are identified.
Notations are co
ect.
Swimlanes are shown but
some stakeholders are
missing.
Most notations are
co
ect (2-3 inco
ect
notations).
Swimlanes are used for
multiple stakeholders, 2-
3 stakeholders are
missing.
Exceptions and variations are
shown in the model.
Swimlanes are used for
multiple stakeholders,
complete and co
ect
XXXXXXXXXXProblem Analysis
30%
Critical business issues
(processes to be
improved) were not
identified (or inco
ectly
identified).
Processes to be improved
were co
ectly identified
ut incomplete.
Processes were co
ectly
identified but missing 1
or 2 issues.
Processes which have
greatest impact were
All processes were co
ectly
identified.
Processes which have
greatest impact were all
All processes were co
ectly
identified
Processes which have greatest
impact were all identified and
have justified and explained
ACCT6001_Assessment Brief 2_Business Process Analysis Page 6 of 7
Objective (s) of the
equirements of the
process was (were) not
identified (or identified
inco
ectly)
Inefficiency and
ineffectiveness of the
processes were not
identified (or inco
ectly
identified)
Processes which have
greatest impact were not
identified.
Some objectives of the
equirements of the
process were identified but
incomplete.
Some inefficiencies and
ineffectiveness of the
cu
ent processes were
identified.
One of the following were
incomplete: organisational
level, process level and the
jo
performer level
inefficiencies and
ineffectiveness
identified but
incomplete.
All objectives of the
equirements were
identified but lack
details.
Some inefficiencies and
ineffectiveness of the
cu
ent processes were
identified.
The following were
discussed: organisational
level, process level and
the jo
performer level
inefficiencies and
ineffectiveness but some
discussions are
incomplete.
identified and have detailed
explanation and justification.
All objectives of the
equirements were identified
and discussed in detail.
All inefficiencies and
ineffectiveness of the cu
ent
processes were identified
with detailed explanation and
justification.
The following were discussed:
organisational level, process
level and the jo
performer
level inefficiencies and
ineffectiveness were all
identified and explained in
detail.
the reasons in detail and
convincingly.
Excellent and convincing
explanation and justification
of the following:
Objectives of the
equirements
Inefficiencies and
ineffectiveness of the
cu
ent processes
Organisation level,
process level and
jo
performer level
inefficiencies and
ineffectiveness
Process Improvement
and use of IT
30%
Recommended changes
are very general, lacks
detail, does not answer
the problem.
Business process diagram
is inco
ect or does not
Recommended changes
answers the problems and
provides alternative
solutions but lack detailed
explanation and
justification.
Business process diagram
eflects the recommended
changes with some
Recommended changes
answers the problems
and provides alternative
solutions and detailed
explanation and
justification. Some
explanations are not
convincing.
Business process
diagram reflects the
Recommended changes
answers the problems and
provides alternative solutions
and detailed explanation and
justification. Explanations are
convincing. Main problems
were prioritised.
Excellent explanation and
justifications of the
ecommended changes. Main
problems were categorised
and prioritised. Alternative
solutions were evaluated.
Business process diagram
eflects all the recommended
changes with no e
ors.
ACCT6001_Assessment Brief 2_Business Process Analysis Page 7 of 7
inco
ect notations and
missing elements.
ecommended changes
with few inco
ect
notations and elements.
Business process diagram
eflects the recommended
changes with no e
ors.
Team Work