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Management accounting undergraduate Background (words 1000) Individual Reflective Journal Specifications Purpose: The Individual Reflective Journal is to ensure each student is able to contribute to...

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Management accounting undergraduate
Background (words 1000)
Individual Reflective Journal Specifications
Purpose:
The Individual Reflective Journal is to ensure each student is able to contribute to document a critical reflection of their personal learning process, as experienced during this unitYour notes will serve as a reminder of what you learnt, and how you experienced the learning process. A significant aspect of the learning journal will be your reflections on what you discovered from your group assignment
Assignment Task:
1. Reflections on any one topic covered in the unit that interests you the most from this unit. Why was it interesting and what had you learnt from it?
2. Reflections on your experience as a group member in the group assignment. What went well, what did not go to plan and what had you learnt from it?
3. Reflections on what you had learned from the group assignment. What insights had you gained and what had you learned from this experience?
Required reflective journal

Management accounting undergraduate
Background
Your group is required to prepare a report to provide advice on the suitability of the BSC for an ASX listed company, which is selected by your group.
The report must cover the following key points:
a) A description of your company.
b) Calculation of Return on Investment (using net profit divided by total assets) and a discussion of the ways to improve ROI.
c) A description of the Balanced Scorecard (BSC) and its key components.
d) A description of the ways the implementation of the BSC can improve the competitive advantage(s) of your company.
e) A discussion and conclusion of the overall suitability of BSC to your selected company.
And the report was about NAB bank
Answered Same Day Jun 06, 2021

Solution

Tanmoy answered on Jun 06 2021
157 Votes
Suitability of Balance Score Card of National Australian Bank Ltd
Company Description
National Australian Bank is a financial institution providing various financial and banking services in Australia. It provides banking services, credit facilities, commercial and international banking facilities, credit card facility and also deals with wealth and fund management. It is one of the big four banks in Australia after Westpac, ANZ Bank and Commonwealth Bank of Australia. It was founded in the year 1982 and is presently headquartered in Docklands, Melbourne. It is presently managed by Ross McEwan as the CEO and Philip Chronican as the Chairman of NAB. NAB has more than 35000 employees working in their organization.
Return on Investment (ROI)
The Return on Investment of National Australian Bank stands as follows:
    National Australian Bank
    2019
    2018
    2017
    2016
    2015
    Net Income
    5087
    5942
    6178
    6420
    6752
    Total Assets
    847565
    806808
    788629
    777039
    956371
    ROI
    0.60%
    0.74%
    0.78%
    0.83%
    0.71%
The Return on Investment is derived by dividing Net Income by Total Assets. By observing the above ROI we can state that the ROI of NAB was highest during 2016. But gradually decreased from 2017 onwards and was the lowest in 2019 due to global recession and economic instability in Australia. The ROI can be improved by deploying the following ways: (1) Increase the sales by lowering the operational cost (2) Increase the credit facilities to SME’s where the loan disbursement mechanism should be fast paced (3) Build banking product and provide customized services as per customers’ taste and preferences (4) Deploy the assets in appropriate investment schemes so that it boosts NAB’s returns.
Balanced Score Card
Balanced Score Card is performance management tool to measure the achievements by an organization in different areas of business such as financial, innovation, customer and internal business process. It was developed by Robert Kaplan and David Norton as a performance management tool in the year 1992. Through this an organization is able to evaluate the leading and the lagging performance measures. While leading measures consists of customer satisfaction, delivery on time, innovation of new products and employee skill enhancement, the lagging features are basically the financial measures which analyses the growth in revenue and profitability.
(
Financial Perspective
)Balanced Score Card Model
(
Return on Capital Employed
Cash Flow
Project Profitability
Profit Forecast Reliability
Sales Backlog
)
(
Internal Business
Perspective
) (
Custome
Perspective
)
(
Customer Hours on New work
Success rate of Tende
Rework
Index of Safety Incident
Project...
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