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Lesson 1 Discussion Board 146146 unread replies XXXXXXXXXXreplies. Please answer one question in your original post and respond to students who answered the other two questions. Please post your...

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Lesson 1 Discussion Board

146146 unread replies XXXXXXXXXXreplies.

Please answer one question in your original post and respond to students who answered the other two questions.

Please post your original reply no later thanWednesday at 11:59 pm.

  • Please participate at least 2 additional times during the week. Weekly participation must be completed no later thanSunday at 11:59 pm.
  • This is a graded forum.

Please follow the rubric in the syllabus making sure you post by Wednesday at 11:59 PM for the first post and then complete your other two by 11:59 on Sunday. Posts must be XXXXXXXXXXwords in length, not contain spelling errors, and be on topic. Your response posts must also follow the rubric.

Select one of the following topics and post a substantial discussion. Note in the subject line whether you are answering questions 1,2, or 3. In your replies, be sure you are answering the other two questions so, by the end of the week, you have covered all three topics.

1. Name at least 3 characteristics the receptionist should possess and state the reasons why.

2. Describe the ideal reception area in terms of patient comfort.

3. List four examples of special situations which could occur in the reception area and describe how the receptionist should respond.

Answered Same Day Dec 10, 2021

Solution

Shefali answered on Dec 10 2021
152 Votes
Running Head: TELEPHONE ETIQUETTE                            1
TELEPHONE ETIQUETTE        3
TELEPHONE ETIQUETTE
(CHOSEN TOPIC: 1)
1. Three Characteristics Receptionist Should Possess with Justification
Effective Communication Skills
The receptionist should have good ve
al communication skills. He or she should also be a good listener. A skilled receptionist can connect callers and...
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