KoKo’s Canine Pet Club
CASE BACKGROUND
About a year ago, Christina Magana found herself facing a dilemma. As a result of a chronic
illness, KoKo, her beloved schnauzer, required medication, a special diet, and daily exercise. While the
medication and special diet were easy to accommodate into a busy life style, ensuring that KoKo received
daily exercise was another matter. Although KoKo’s daily exercise usually took the form of a walk
around the neighborhood, Ms. Magana, as a busy executive, had trouble scheduling KoKo’s daily walks.
Ms. Magana’s friend Ian, would walk KoKo on the days when Ms. Magana was extremely busy. Ms
Magana’s friends and neighbors liked the pet walking idea so much that they approached Ms. Magana
and Ian about walking their dogs as well. What began as a neighborhood walking service has now become
a fledgling, yet growing, metropolitan area business. Ms. Magana has hired you to build a simple yet
effective software program for her business. She needs the system to be able to track data about clients,
pets, walkers, and schedules for when the walkers take out the pets.
Although the service was only started six months ago, it cu
ently provides pet walking services
for 350 pets and is registering on average 5 pets per week. Paperwork is increasing and the owner needs a
etter record keeping system.
During a meeting with the owner she explains to you that a new client must register with the
service. During the registration process the new client provides basic information about his pet. Chooses a
prefe
ed walk time and specifies a walker preference. During this time a dog walking fee is determined
and recorded on the pet registration form. The dog-walking fee varies by pet and is based on the pet’s
size, temperament and the number of pets the owner has. The pet owner can request that his pet be walked
in the early morning, late morning, early afternoon, late afternoon, or early evening hours. Available walk
times are cu
ently kept on a clipboard by the phone. However, Ms. Magana wants the available walk
times, as well as walker, client, and pet information, kept in the system that you are building. Everything
now is done on pre-printed paper forms.
Because the business grew so fast Ms. Magana has contracted 20 walkers with alternating
schedules. She has also hired three full-time college students to help with the record keeping and
organization of the files. She is also renting a small storage unit when she keeps all the extra files that she
is not able to keep at home. Below are the recu
ing costs that she is cu
ently paying. As well as the
enefits that she anticipates gaining by using the newly developed system. She would like to be able to
see how the new system will operate as it is being built because she wants to be able to make some
modifications to it at each stage..
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Benefits
Benefit Approximate Dollar Value
Insurance Savings $200
Storage savings $8,000
Staff Reduction (1 less person) $1,000
Increased Business $2,000
Faster Processing $1100
Total Costs
Development Costs
One Time Cost Approximate Dollar Value
1 Server $3,000
2 New Workstation @ 1,250 $2,500
1 Printer / Fax / Copier Machine $1,200
1 Server Software $300
2 Workstation Software @ 250 $500
Development Labor $9,000
Total Costs
Operational Costs
Cost Approximate Dollar Value
Hardware $950
Software $450
Operational Labor (maintenance) $1,500
Total Costs
Assume that the interest rate used to calculate PV is 5%
Assume that the increase in business will be 7% each year.
Assume that the operational cost of the system will increase by 3% each year
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DELIVERABLES FOR PROJECT 1
Pick the SDLC Methodology to use. Write a short summary to justify your answer
Create a cost benefit analysis using the data provided
Write a short summary making a recommendation whether to go ahead with the project or no.
Use data to support your recommendation
DELIVERABLES INSTRUCTIONS
Use a cover page similar to the one at the end of the handout. Include your name and class section
Title each page accordingly.
1. SDLC Methodology
2. Cost Benefit Analysis
XXXXXXXXXX. Project Recommendation
Save your document as PDF and upload it to blackboard along with the excel file from your analysis
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Course:
Assignment:
Student Name:
CIS 3150 –Introduction to Systems Analysis and
Design Project 1
____________________________________________
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Course Section #: ____________________________________________