Just literature review

Booking Solution
Submitted To- MR. AHMAD SAEED
Submitted By-
    Student Name
    Student Numbe
    Sushant Baniya
    30354957
    Raju Dhungana
    30360883
    Ranjeet Gautam
    30356516
    Deep Simkhada
    30354453
Booking Solution for affordable accommodation and assistance
Acknowledgment
The project has been done successfully by sincere dedication, hard work, and stress by the owner, the scrum master and the two team members. The sincere work done by the members has made such a work executable in a short time. Sincere thanks are also for the other individuals and colleagues who have helped to make this work successful. Families also play a main role while executing a project because family support is much needed for every step. They must also be acknowledged by this acknowledgment.
Abstract
It has been observed that Booking Solution has garnered success in transforming the Loyal Partners business to another field. It has helped the business to manage Residential and commercial apartments as well as rooms to be used for rent and sale. Supplementing the entire business with intelligence and access to help organize and manage properties, inspections and reservations online. The product is a mobile based application that is built based on the existing web portal and database provided by the client company. The product has changed the entire management and made accessing their services seamless and efficient. The first part of the project comprises of the functioning of these technologies in their normal business operation, then later on there are user stories, case study and various challenges faced during the project
Contents
Acknowledgment    1
Abstract    3
Introduction    5
Client Introduction    5
User Stories    6
Stakeholders    6
Project Objectives    7
Project Objectives    7
Project aims    7
Related Academic and Commercial Research    9
A Case Study of Booking Solution    11
Project Methodology    15
Research Methodology    15
Adopted Methodology    16
Proposed Solution    17
Comparison of the Project with other similar Research    17
Discussion of the System    19
Testing    19
Research Findings    20
Limitations of the project    20
Recommendations    21
References:    23
Appendix 1    25
CHAPTER 1
Introduction
The Loyal Partners is an Australia based company which deals with accommodation. The common issues they faced in the business was to manage residential or commercial apartments or rooms for rent of sale, due to influx of customers. It was difficult to manage them all, so in order to assist them to help organize and manage properties, inspections and reservation online. The mobile based application was build based on the existing web portal and database provided by the client company.
Client Introduction
    Client Mission and Vision
The client is aware of the problems faced due to lack on mobile based setup for management. The client knows very well the issues of the project dealing with providing hassle-free and seamless facilities by the mobile application. Thus, the client wants a complete solution to the issues faced by the lack of mobile application implemented to overcome the business-related problems. The solutions are required to be provided in the form of a report consisting of pictures, diagrams, and flowcharts. A proper and well-formatted report has to be created so that the solutions to the problems become clear to the client.
Client Requirement
There are many issues that the client has faced. All the problems are serious and cannot be ignored. The client was told to describe and highlight the issues and solutions in the report properly. Issues regarding transport and security are described.
· Organize inspections and handle enquiries
· Setting up individual workspaces for each type of property.
· Assigning staff automatically to each property.
· Staff will get notification and they will know about their task, each time a client makes a reservation from the system.
User Stories
There are three iterations in the project namely-Sprint 1, Sprint 2 and Sprint 3. In three sprints, there are 36 user stories each holding 12. All three sprints comprise of different themes with 12 stories each. The sprint 1 comprises of 12 stories from which the 4 user stories tell about the user database process, 4 user stories tells about the listing process for the registered user and 2 user stories about issuing trust to the clients.
The Sprint 2 comprises of 12 user stories from which the 8 user stories are listed about the users and their requirements and the 2 user stories are from the developer’s end. From Sprint 2 level, the project is advancing towards the advanced level. So the user stories of the developers are also enlisted in this Sprint.
The Sprint 3 comprises of 12 user stories and it's all about the comment from the admin side. The Sprint 3 deals with the advanced level of the project. It tells about the application of the technology implemented in the sprint. The user stories from the admin side tell about the advancement of security in the system and the update of the database also.
Stakeholders
· Client company
· Company agent staff
· Company database entry staff
· Database designe
· Backend develope
· Application users
· Project Superviso
· Project team, Scram leader, Team member, Stakeholder 
CHAPTER 2
Project Objectives
Loyal Partners are facing serious problems without the implementation of a mobile application. Issues and troubles emerge according to the time and circumstance. Issues might be connected with client needs and want, rental administrations, te
itory or the physical structure or may be the advancing devices and method. Such issues will restrain through this method. The principle point is to give extravagance remain by adjusting certain and unequivocal administrations for people and corporate bodies. Booking A
angement encourages Loyal Partners to deal with the organizations via mechanizing their manual activity exercises by offering the types of assistance and give an elevated level of fulfillment. By the assistance of versatile application, web booking should be possible from one spot for private and business rentals. It would also help in appointing diverse staff individuals in every kind of property.
Project Objectives
The product thus developed should be able to achieve the following:
a.       Organize inspections, handle enquiries, etc.
.      Set up individual workspaces for each type of property.
c.       Assign staff automatically to each property.
d.      Staff will get notification and they will know about their task, each time a client makes a reservation from the system.
Project aims
The company faced many problems while implementing the project on creating a better system through a mobile application. The challenges faced are:
· Cost:
Cost is one of the significant undertaking requirements, where venture support will express his desires for the task and cost limitation. He will plainly make reference to the spending plan for the venture, If spending will be the cost requirement for venture.
· Time:
There is constantly tested to finish the given task on schedule. Backers have desires that the venture ought to be conveyed by cutoff time.
· Degree:
The extent of the venture figures out what should be done in an undertaking, so it is likewise a huge task limit.
· Quality:
Quality includes some significant downfalls. In the event that an undertaking has exacting guidelines of value, the cost requirement would be influenced straightforwardly.
PROJECT SCOPE:
In Scope:
·         Provide convenient and affordable accommodation to professionals traveling to Sydney on short term or long-term assignments or on business trips
·         Provide luxury stay at affordable prices for individuals and corporate
·         Manage properties in subu
s
·         Assign staff in each type of property
·         Project out documentation for system process requirements.
·         Make the system scalable
·         Upfront deposits, custom the booking policies, automatic reminders,
Out of Scope:
·         Advertisement to reach the large number of users.
·         Utilize the data of users for planning.
·         Effects on market related to real states.
 
CHAPTER 3:
Related Academic and Commercial Research    
Literature Review
The accommodation industry has achieved new heights in the development of customer friendly and fast reservation mobile applications in the cu
ent time. Due to the need for a competitive edge, a lot of renting and booking solutions, which were offline have invested in the development of their companion mobile application that their customers can access using their smartphones and enjoy their features. Be it from booking, to calling executives for fast problem solving or changing the entire management of the company. Different booking
okers have managed to ensure that their businesses remain profitable, and expand this way, in thriving and depressing economic season both O’Neill et al. Smartphones with the access of the internet has enabled for real time customer support for customers and real time updates for the employees of the accommodation industry, it has also helped get a real idea of the property of rental and sale nature, with reviews and live photos, from those of previous customers and connected craig sites Sparks & Browning et al.
The fast adoption of the mobile based applications is changing the landscape of the hospitality industry in terms of marketing, management and problem solving. Within this framework, understanding the cu
ent capabilities of mobile application and implementing more features of accommodation, hence augmenting the accommodation services can revolutionize the operation of such a business. In this way, usability of a system is a key factor that contributes to the efficiency of a business, especially one involved in accommodation. The satisfaction in which the end users achieve seamless interaction with the accommodation facilities provided by such a business is paramount in increasing the worth of the business. And such an interaction has been achieved with the mobile application product, it has contributed to the positive user experience, where users can interact with … with great functionality and varying features. Usability and usability evaluation have garnered more than enough attention in e-commerce and in-commerce due to the high cost of customer acquisition and retention.
One technique in order to determine the usability evaluation is through expert-based methods like a cognitive walkthrough and heuristics inspection. One of the advantages of these expert opinioned techniques are that it is easier to identify the usability issue quickly, in a small time frame hence leading to heuristics based evaluation a cost-effective method allowing more than 60% usability heuristics that has been widely adopted in the one developed by Al-Sumait et al., which includes rules of Visibility of system status. Match between system and the real world. User control, consistency, e
or prevention, recognition, flexibility and efficiency of use, aesthetics and minimal design help user diagnose and recover e
ors, and Help and documentation. The process of usability heuristics evaluation starts with engaging a small set of evaluators as many as five to examine the interface or software and judge its compliance with usability heuristic. Next, evaluators aggregate the usability evaluation results in a co
esponding list of usability deficiencies and its co
esponding violated heuristics. Then, usability deficiencies are ranked in terms of severity from zero, where zero is considered ‘cosmetic’ issue, to four, a ‘usability catastrophe’ that is imperative to fix. Considerable number of research studies applied usability heuristics to evaluate medical devices, online learning systems, scientific software, websites, and virtual reality systems
References
[1] Al-Sumait and Al-Osaimi. A.: Usability Heuristics
Evaluation for Child ELearning Applications. Journal of
Software, 2010, 5(6), 654-661.
[2] Android: Google Android Design Guidelines.
Retrieved from:
https:
developer.android.com/design/index.html,
References
[1] Al-Sumait and Al-Osaimi. A.: Usability Heuristics
Evaluation for Child ELearning Applications. Journal of
Software, 2010, 5(6), 654-661.
[2] Android: Google Android Design Guidelines.
Retrieved from:
https:
developer.android.com/design/index.html,
[3] O’Neill, J. W. & Carlbäck, Mats (2011). Do
ands matter? A comparison of
anded and independent hotels’ performance during a full economic cycle. International Journal of Hospitality Management, 30: 515-521
[4] Watkins, E. (2010). Hotel Companies Get App Happy. Accessed January 27, 2013 from http:
lhonline.com/features/marketin g_technology_apps_iPhone_BlackBe
y_loyalty_printing_0602/
[5].Wei, W., Miao, L. & Huang, Z. (2012). Customer engagement behaviors and hotel responses. International Journal of Hospitality Management, Accessed January 24, 2013 from http:
www.sciencedirect.com/science /journal/aip/02784319
[6].Xie, H., Miao, L., Kuo, P. & Lee, B. (2011). Consumers’ responses to ambivalent online hotel reviews: The role of perceived source credibility and pre-decisional disposition. International Journal of Hospitality Management, 30: 178–183
[7] Sparks, B. A. & Browning, V. (2011). The impact of online reviews on hotel booking intentions and perception of trust. Tourism Management, 32: 1310-1323
A Case Study of Booking Solution
    Abstract
The reason for this paper is to investigate if client audits work for versatile lodging booking with respect to the APP. With the appearance of versatile APP, co
espondence among clients and specialist co-ops will be upgraded. An extraordinary number of neighborliness specialist co-ops have thought of proficient approaches to get to their frameworks and do appointments without making a call to the lodging. Consequently, this investigation will investigate the significance of encounters in versatile lodging booking setting. This examination will employ the utilization of audit of...