Introduction to Quality Assurance and Quality Management MethodsAssignment OverviewBefore beginning...

Question

Introduction to Quality Assurance and Quality Management Methods

Assignment Overview

Before beginning this assignment please view these videos:

Lean Six Sigma for Healthcare Introduction
https://www.youtube.com/watch?v=l7oH0nJDPj0&list=PL04B7FD7E27FC8CCF

Six Sigma for Healthcare - A Better Hospital in Five Days
https://www.youtube.com/watch?v=AqcvUUl2I-8

Case Assignment

You are attending a general meeting with management to discuss proposed changes in the Quality Assurance program secondary to a "never event" occurring in your organization [you can consider any never event offered by the AHRQ]. After the presentation and during a question and answer period, several nurses indicate that the "never event" occurred because of inadequate staffing. Several surgeons joined the nursing staff in these allegations.

What would your response be to their statements?
Discuss what a "never event" is.
Discuss what never event occurred that was discussed at this meeting. You must pick one never event such as wrong site surgery, wrong medication given, wrong blood transfusion given, etc.
Discuss how you would go about examining the validity of their statements.
What measures you would implement on an ongoing basis to prevent a recurrence of the "never event".

In this module, you also learned about 4 approaches to quality assurance- TQM, CQI, Lean & Six Sigma.

Which of these approaches would lend to preventing a “never event”? Justify your answer.

Assignment Expectations

Please support your position with adequate references in a 4-6 page paper (This does not include the title or reference page).

I need 4-6 pages, APA, 4-5 in-text citations, 4-5 references

tae_636600563162898207_117205_1.docx

Arun · Accepted Answer

Never Event Analysis
Introduction
Recently I participated in a general meeting with management to introduce changes in quality assurance program. There are various nurses and surgeons that reported about the occurring of never events. The response of mine about these never statement is offered. Never event in healthcare is discussed. The reasons of never event occurring has been discussed that was discussed in the meeting. The validity of statement of nurses and surgeons are determined. The measures implemented by me on an ongoing basis are recommended. Along with this, the best approach to prevent the never event is justified
Analysis
The never incident are those events or errors that are clearly identifiable as well as preventable. They bring serious consequences to the patients and staffs and indicate that security and credibility of the heath care centre is at stake. The never incident exact numbers may not be known but it is clear that they cause various deaths as well as additional health care costs.  There are sufficient information regarding the never events such as institute of medicine reported that around 98000 deaths were attributed due to the medical errors. Another study presented information about rising cost of Medicare hospital payment (“Eliminating serious, preventable, and costly medical errors-never events,” 2006). Next study pertaining to this topic reported about additional time of extra 2.4 million hospital days and additional $9.3 billion charges and 32,600 deaths (“Eliminating serious, preventable, and costly medical errors-never events,” 2006). These figures suggest the urgency for addressing the issues of never event in the healthcare facility. The health care facility of ours is not exclusion. 
The statements by the nurses and surgeons about the never event occurrences are explained here.  The statement reveals that events such as wrong procedures, foreign object left in the body of patient after surgery, wrong body part is being operated, wrong patient is chosen, and intra/post-op death is reported. The other never events are reported from the environmental, product or devices use, patient lack of protection and criminal categories. 
The death and wounding of persons are related with fall. The disability or death caused by the restraints placing is reported. Device malfunction or misuse is also found by the statements of participants. Use of contaminated drugs was also reported. The intravascular air embolism is also taken place. The attempted suicide or suicide reports are also mentioned. The sexual assault of admitted patient was reported. Staffs were beaten and injured.

Introduction to Quality Assurance and Quality Management Methods Assignment Overview Before beginning this assignment please view these videos: Lean Six Sigma for Healthcare Introduction...