Indicate which of the four perspectives in the balanced scorecard is most likely associated with the...

Question

Indicate which of the four perspectives in the balanced scorecard is most likely associated with the objectives that follow.
1. Ethics violations.
2. Credit rating.
3. Customer retention.
4. Stockouts.
5. Reportable accidents.
6. Brand recognition.

David · Accepted Answer

Credit Rating: Financial perspective. It is because this helps the outsiders to the 
company like banks, agencies and shareholders to plan decision of loan, 
investment and liability.  
 
Ethics Violations: Internal Process.  
Ethics violation is important to check in order to maintain the status of the 
activities being delivered by the company. Any unethical move can lead to a 
degradation of company’s goodwill. 
 
Customer Retention: Customer perspective.

Indicate which of the four perspectives in the balanced scorecard is most likely associated with the objectives that follow. 1. Ethics violations. 2. Credit rating. 3. Customer retention. 4....

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